Dave Barnes, the CIO of UPS, made the Top 50 CIO list.
There's a lesson to be learnt from UPS's Delivery Information Acquisition Device.
You know the one-- every UPS delivery person has one.
The latest version of this device was the first in the industry to use personal area (Bluetooth), local area (WiFi) and wide area (GPRS or CDMA) wireless connectivity options; and to introduce GPS to the handheld computer market.
Few of you have UPS's special needs.
But every large enterprise has the need for increased mobile effectiveness. For certain business processes (e.g. field support), there would appear to be a real application advantage from standardizing on a single device (and mobile application environment) globally.
UPS is delivering just this.
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