Cloud computing providers are all the rage these days and cloud communications is no exception. Witness the growth of 8x8 as well as the M&A interest in the space evidenced by the recent acquisition of M5 Networks by ShoreTel and...
I spent yesterday morning in New York talking with Ooma and I decided to take only my iPad to the meeting. Normally you know me as the buy who lugs a bag full of gadgets, chargers and batteries everywhere I...
Expect TVoIP to be a big part of the reason Adobe's Flash becomes more important - all while Apple and others continue to try to bury the technology before it is even dead. Wired explains that the new $129 popbox...
Verizon is about to shut down its VoiceWing service and in the process leave thousands of orphaned and locked ATAs, Most of these devices are probably old by consumer electronics standards but as Tom Keating points out it is too...
Steve Brubaker has a blog which I have linked to in the past but has now moved to a new home on his company's site: Infocision. I thought this valuable resource was worth pointing out to those people who are...
Without a doubt, the new Netflix Player by Roku set top box will become a serious contender for the title "iPod of the world of television." I haven't seen this device yet but based on what I have read...
Many of us know Grandstream for their IP Phones which offer great value as well as an assortment of analog gateways, ATAs, videophones, etc. I have spoken with resellers in fact who sell truckloads of Grandstream equipment on the show...
This was a big week for me personally as I switched service providers. I should mention I have free VoIP accounts coming out of my ears. I often test them but I haven’t switched to any of them because to...
Is PhoneGnome from Televolution the ultimate CLEC 2.0 Enabler? We know the story all too well. Thousands of CLECs backed by the venture capital market flooded the telecom space in the hopes of all becoming the next AT&T. The...
Yes I am on my way to Louisville, Kentucky to speak on VoIP to a group of hundreds of resellers and next week I get the privilege of addressing a different group altogether – contact center executives. What I like...
I spoke with Terry Manning, VP of Sales & Marketing at Zoom Technologies for a while at the last ITEXPO and I was intrigued by the discussion. I asked Terry to follow up with an e-mail so I can share...
Rumor has it SER is for sale and has $50 million in sales for the year. The sale makes good sense as a good part of the company’s inbound strategy was dependant on Aspect and now Aspect is owned by...