Day: August 10, 2007

AudioCodes Interview

Anyone in the IP communications business knows quite well that Alan Percy is one of the most well-connected and knowledgeable
Read More

Call Center/CRM Stories August 10, 2007

Big news this week in call centers and CRM as we find call center quality is improving. This is great
Read More

Office Communicator Voice Quality

I had a chance to try Microsoft Office Communicator voice quality for myself on a Plantronics stereo headset and I
Read More

American Airlines WiFi

For better or worse I spend a great deal of time on airplanes. Interestingly the airplane is the last place
Read More