Category: CRM

Funny Customer Service Video

If you are Visa, you have to be a bit miffed that this video is floating around touting your poor
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ITEXPO East 2010 Photos from Dan York

I recently came across these photos from Dan York which are on his Disruptive Telephony blog. Check out the quality
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IfByPhone Interview ITEXPO East 2010 Miami

I just came across this video of Irv Shapiro at ITEXPO explaining why his company just purchased CloudVox — the
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TMC Marketing Job Opening

Hi all, here is an ad we are currently running for a new position. Please forward this to anyone who
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When I am at the Winter Olympics Next Week

Someone please remind me not to complain about the coffee in Canada (click the smiley for more).
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Espionage via APT or Advanced Persistent Threat Widespread

Corporate and government secrets are currently being stolen on a grand scale – can anything be done about it? If
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Tech, Telecom: The Energy is Back

 Communications, wireless, consumer electronics, cloud computing, virtualization — in a turbulent market, it is good to be in technology. Monster.com
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Patent Pooling Taking Off

I suggested companies join the RPX patent protection club back in 2008 as I have seen how patent litigation can
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ITEXPO East 2010 Miami a Great Success Thanks to You

A humble thank you to my followers who came out in support of ITEXPO this past week in Miami. Thank
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Asterisk Gets a Song

Before checking out this post be sure to put on your propeller hat — Oh and by the way turn
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