Category: CRM

  Perhaps the most maligned term in telecom is communications enabled business processes or CEBP. It is funny how just

As TMCnet has expanded I have to admit it is tough to keep track of all the sites we have

Many people in the communications space have asked me recently what TMC’s secret is. After all, we are in the

If you are interested in the stories and headlines I find useful, I invite you to bookmark my Google Reader

At a time when the world is tightening its belt but still using broadband and wireless services like they are

Please excuse the self-promotional plug but I thought it worth mentioning that on March 31, 2009 there will be a

Last month I reached out to Greg Gianforte the CEO of RightNow Technologies regarding how his company is doing. Why?

With all the opportunity to sell more products in the data center and the consumer electronics space, a company like

I scan over 1,000 news headlines a day when I am not traveling and without a doubt the most popular

PAETEC like a slew of other voice and data providers is looking to differentiate itself but perhaps its biggest asset