Category: CRM

The most obvious trend in the tech space is that of outsourced services since companies need to boost productivity by

Are companies really cutting their investments in customer acquisition and retention in this economic climate?   I have known the

The TMC Newsroom has been bustling with activity and lately we have had a chance to interview a number of

It took a full 20 months since the Grand Central acquisition but perhaps the wait has been worth it. Google

Company looks to differentiate itself from other headset vendors through software and innovation Historically the headset was not an area

American Express is about to change its terms of service agreement allowing them to call or SMS you on ANY

I am sitting here at the DFW airport, looking forward to getting home but not thrilled about the 50 degree

“If it doesn’t support FMC it isn’t truly unified communications,” says David Gilbert whose business card reads “The Big Cheese”

Great news for readers of TMCnet blogs. As you know we now have 40 bloggers and continue to innovate with

Wow – record revenues for cloud computing vendor Salesforce.com – the first billion dollar cloud computing company in fact. We