Category: CRM

20 things you need to know but didn’t have had time to ask SIP Trunking leader Broadvox just completed their

While typical negative social CRM experiences are sent via Twitter and Facebook, occasionally companies get their reputation tarnished via Youtube.

For those of you who attended the ITEXPO and related events last year in Miami, you remember it was a

Carl Ford is the loveable guy in the IP communications space I used to compete with but we are now

If you haven’t checked out the ITEXPO home page in a while please do so because the show evolves as

Look, I don’t know if Facebook is worth $50 billion but I can tell you with its massive momentum acceleration

Obviously most every site relies on Facebook for traffic but in the case of MySpace a whopping 18% of the

While the week before Christmas and New Year’s is typically slow with regards to news, the huge blizzard which hit

Facebook Just Overtook Yahoo in unique visitors and you Still Have no Social CRM Strategy? Facebook just overtook Yahoo by

I love to see companies give back to their communities and people in need. In fact you may have noticed