Category: CRM

Oracle is Big Enough to Strike Fear and Low Key Enough to Escape Massive Media Scrutiny Oracle is fiercely competitive

It was 1991 when the US was in the midst of a recession and economic development agencies worldwide started to

Avaya Press and Analyst SMB Live Blog. At an Avaya Event here in New York City, the company is set

Remember a few months back when I wrote that providing poor CRM could dent your SEO? The story revolved around

The recent Amazon outage of its EC2 service affected a number of leading-edge companies who in some cases used the

The business VoIP market has a tremendous amount of growth potential based on a recent FCC report I highlighted last

The recent Salesforce.com Cloudforce 2011 conference in New York Word of mouth advertising has always been important to business but

Lessons Learned From Microsoft, Cisco, Volkswagen, Mazda and Apple Misteps Why do Cisco and Microsoft have trouble entering new consumer

If your cloud services relay on a data center which is in an area affected by a natural disaster and

I am in New York today at the Salesforce.com Cloudforce 2011 event and it kicked off with a conversation with