Category: CRM

I have a call set up with Nortel later today and will give you more details but for now the

Bill Miller recently blogged 5 reasons to attend Digium Asterisk World in Miami in just under three weeks – Feb

It is definitely worth pointing out that even in the toughest economic environments; some companies believe the telecom space makes

Attention bloggers, analysts, editors, reporters, industry gurus, etc – ITEXPO registration is open for you and we are looking forward

In my conversations with many in the telecom industry they tell me they are very excited about coming to ITEXPO

In a number of my meetings with companies in the tech and telecom space over the last few years, they

Combined entity to provide enhanced performance management, coaching, employee review and workflow functionality Aspect has done a great job rolling

It is no wonder that in a slowing economy there is an increased focus on customers, CRM technology and practices.

When you have 425,000 employees, some will definitely do things which embarrass headquarters. Such is the case with this UPS

Objectivity is the subject of today’s thoughts – primarily because I came across a pretty harsh criticism of me being