Category: CRM

Jeff Jarvis’ BuzzMachine blog seems to have become the place where Dell bashing can be done by a group of

AOL Settles With SpitzerI stumbled across this article today and am not sure if it is recent as I can’t

In my blog entry on Rates Technology Inc I mentioned Alcatel as in default. Specifically: After it became impossible to

Will offshoring be the death of American companies? Perhaps not but what if intelligent competitors playing on inherent patriotism of

Steve Brubaker is one of the nicest people you will meet in the call center business and he knows his

This is one of those stories that is tough to even set up. I was pretty amazed when I heard

I was meaning to write today about how Wal-Mart has changed the lives of people in Norwalk Connecticut. They came

Here is an e-mail I received from Siebel’s Bruce Cleveland recently. Look for an interview with him in the August

I was reading David Sims First Coffee column where he discusses SugarCRM and vTiger an offshoot of SugarCRM with some

A long time friend of TMC has recently changed jobs and I thought it worth sharing. Also within the release