Category: Unified Communications

Exclusive Presentation at IT/MSP Expo – Accelerating Customer Expectations

Exclusive Presentation at IT/MSP Expo – Accelerating Customer Expectations

Because a “Confused Mind Always Says No.” One-minute Read by Thomas B. Cross – CEO TECHtionary.com Integral to any customer
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Communications AI Firestorm Explored at ITEXPO/MSPEXPO

Communications AI Firestorm Explored at ITEXPO/MSPEXPO

Beyond Turing Computable Numbers to Computable Communications – Part 1 By Thomas B. Cross CEO TECHtionary.com Doubt anyone would argue
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ITEXPO Exhibitor Peerless Network Chooses Ribbon

ITEXPO Exhibitor Peerless Network Chooses Ribbon

We broke the news this past July that Peerless Network‘s new Cloud PBX includes APIs and enhanced telecom management. In
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TelcoBridges ProSBC/FreeSBC Training Seminar Feb 10-11, Just Before ITEXPO in Fort Lauderdale

TelcoBridges ProSBC/FreeSBC Training Seminar Feb 10-11, Just Before ITEXPO in Fort Lauderdale

While TelcoBridges and all the SBC companies that matter will be exhibiting at ITEXPO Feb 11-14 in Fort Lauderdale, FL
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Exclusive Presentation at IT/MSP Expo – UC as an AI Service

Exclusive Presentation at IT/MSP Expo – UC as an AI Service

Get a Product/Market Evaluation Before You Buy or Build Any AI Solution A Two-minute Read by Thomas B. Cross CEO
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Aculab Helps IPI Reduce Call Center Identity Verification Time from 38 to 5 Seconds

Aculab Helps IPI Reduce Call Center Identity Verification Time from 38 to 5 Seconds

IPI is focused on creating intelligent contact center solutions that deliver exceptional customer experiences. Founded in 2001, the company has
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Content as a Product – Core to B2B Sales

Content as a Product – Core to B2B Sales

By Thomas B. Cross techtionary.com SalesForce put out this interesting though really too long of a paper called B2B Marketer’s
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How to Become an IT Superhero in Your Organization!

How to Become an IT Superhero in Your Organization!

Please excuse this self-promotional plug but this year’s ITEXPO #TECHSUPERSHOW has become a must-attend event for carriers, enterprise, resellers, MSPs
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Exclusive Presentation at ITEXPO/MSP Expo: Customer Persona Content versus Techno-Babble Sales & Marketing

Exclusive Presentation at ITEXPO/MSP Expo: Customer Persona Content versus Techno-Babble Sales & Marketing

Maximizing Customer Revenues in Race to Zero Era By Thomas B. Cross CEO – TECHtionary.com What if, a customer came
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In 2020, the Customer will Drive the Evolution of Telecom

In 2020, the Customer will Drive the Evolution of Telecom

Guest post by By Dan Hastings, director of enterprise solutions at Flowroute, now part of Intrado The year of 2019
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