Category: VoIP

Talkdesk Really Differentiates with Enterprise Contact Center

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with
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The Real Reason Trump Blocked the Broadcom, Qualcomm Merger

U.S. regulators will often stop mergers and acquisitions because they are bad for the public in some way. Too much
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CafeX Sees Call Center Converging with CRM

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he’s in a great position
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3Cinteractive Brings CMS and Orchestration to RCS Marketing

Thanks to RCS, rich messaging will be the default on all mobile devices meaning companies will have the ability to
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IPTechView RMM from ABP Fills Important MSP Gap

According to Robert Messer CEO of ABP, the company’s new IPTechView RMM, launched at ITEXPO, February in 2018, gives MSPS and VARs
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Dallas is the Winner in the 5G Race

There has been a lot of 5G news out of MWC this week and when you study some of it,
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Mitel Analyst Day 2018 Live Blog

We will be blogging away bright and early in the AM, tomorrow, Feb. 27, 2018 but for now congrats to
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At ITEXPO, Cloudonix Adds Contextual Calling to Their Cost-Effective CPaaS Solution

At ITEXPO in Fort Lauderdale, I spoke with Eric Klein COO and Nir Simionovich Cloudonix.io to follow up on our conversation from
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Trump Won’t Build a 5G Network. He’ll do This

Information recently leaked about a plan for a national 5G network run by the U.S. government and perhaps leased out
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New Yeastar UCaaS; Are 8×8 and RingCentral in Trouble?

Yeastar, a Chinese UC, gateway and phone player just announced its Yeastar Cloud PBX will be unveiled at ITEXPO next
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