Having been in and covering the call center space since the 1980s, before the term call center was invented, we
Peggy Gritt who worked for Interactive Intelligence and has spoken at a number of TMC events has gone off and
Much to the horror of millions of carefree visitors to this Mecca in the dessert, apparently what happens here no
Vonexus, an Interactive Intelligence are hosting a "New Rules of Business Communications" luncheon at Internet Telephony Conference & Expo next
I am up very late putting finishing touches on my presentation tomorrow for Interactive Intelligence and Vonexus. It is cold
I visited IP4IT this week and met old friends from Sphere Communications. They told me about me about their new