Tag: messaging

Why LeapXpert Believes ‘Messaging Is the New Email’—And What It Means for Your Enterprise

Why LeapXpert Believes ‘Messaging Is the New Email’—And What It Means for Your Enterprise

From WhatsApp to Teams: How The Company is Transforming Enterprise Communication Compliance In an in-person interview with Dima Gutzeit, CEO
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eGain Messaging Hub Adds BYO-Bot Functionality

eGain Messaging Hub Adds BYO-Bot Functionality

Omnichannel customer engagement solutions company eGain has added some great new features to its solution allowing third-party bots to better
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83% Want Messaging in Customer Support

83% Want Messaging in Customer Support

A new Helpshift survey supports what many of us think but goes a lot further. It says 83 of people
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Slack is Winning Says Mio Workplace Messaging Report

Slack is Winning Says Mio Workplace Messaging Report

A new report of over 200 companies from Mio tells us a lot about what messaging solutions are being used
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Messaging Predictions

Here’s what Ferris Research thinks will be the main projects/issues that messaging managers will be concerned with in 2006. They
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