Category: Technology

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with

The EU’s GPDR or allows General Data Protection Regulation which goes into effect next year includes a right to an explanation

Very important guest blog post originally found on Techzone360. Last September, a U.K. House of Commons committee concluded that it is too

U.S. regulators will often stop mergers and acquisitions because they are bad for the public in some way. Too much

CafeX EVP Sajeel Hussain sees a convergence between the CRM space and contact centers and he’s in a great position

Thanks to RCS, rich messaging will be the default on all mobile devices meaning companies will have the ability to

If you are looking for a large, external battery which can power a Microsoft Surface Book, we have good news

Disintermediation often is described as “taking out” the middle-man between buyer and seller but when if comes to news, the

At ITEXPO A month ago, we asked a room full of about 500 techies how many wanted the HomePod from

The pace of change in technology continues to increase and if your company generates its income from helping customers deal