Category: Call Center

One comment I made in article a few months back has turned into a fun conversation in the industry. I

Mass based Nuance Communications seems to have a very bright future with strong sales of desktop, medical and call center

If you haven’t been watching, the early-bird deadline for conferences at Internet Telephony Conference & Expo (register) is approaching –tomorrow

I like the new Alcatel-Lucent logo. It makes me think of a cross between an airline and an ecommerce company.

Here is part of my Internet Telephony Magazine Publisher’s Outlook December 2006. It is is in addition to Cisco Systems

Here is part of my Internet Telephony Magazine Publisher’s Outlook December 2006:   ———–   Certainly the biggest news in

Reuters reports today that Ten Pine Advisors LLC raised its bid for Altigen to $2.03 per share or $30.5 million.

The word on the street is that approximately 50 people (see update) were laid off at Cantata yesterday out of

Vector Capital and former Inter-Tel CEO Steven Mihaylo said they withdraw their bid for Inter-Tel. Recently Inter-Tel shareholders rejected the

As you may recall I was in Lisbon Portugal just last week and while there I had a chance to