David Byrd : Byrd's Eye View
David Byrd
Chief Marketing Officer for ANPI

WebRTC and the Enterprise

I was reading an article titled, “How WebRTC can serve the Enterprise” but when I originally saw the headline I thought...

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Jeff Pulver, Andy Abramson, Craig Walker, Alon Cohen, Mike Tribolet, Andy Voss and Danny Windham at ITEXPO Next Week

Panel to celebrate 20 years of IP communications/VoIP and discuss its future. Next week at the 29th ITEXPO, I get the pleasure...

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Alcatel-Lucent CEO Michel Combes on Importance of Bringing Ultra-Broadband to Africa

By: Peter Bernstein, TMCnet Senior Editor

It may be almost cliché to say we live in a global economy, but many times when globalization is discussed the focus is on developed and emerging markets and not that often, if at all, on under-developed regions.  In fact, in the past few years until the recent drop in oil prices, much of the financial community’s and economic development interests has been focused on the BRICS countries (Brazil, Russia, India, China and South Africa).  This leaves out not just most of South America, but the promising rest of Africa which contains a wealth of rare minerals and other natural resources waiting to be literally and figuratively mined.

However, for most of the African continent countries to move from under-developed status, along with toward political stability and having a educated citizenry, infrastructure needs to be in place which it currently is not. This means not just giving the populace access to clean water and energy, but in a digital world ubiquitous and affordable access to businesses and individuals to high-speed broadband communications is now not just a foundation but a pre-condition that is essential for moving ahead.  

In this regard it is enlightening, refreshing and significant that Alcatel-Lucent CEO Michel Combes recently wrote a corporate blog stressing the company’s interest in working with governments and commercial interests to help accelerate economic development across the continent.  This about not just about the Oscar winning movie of several years ago “Out of Africa”, but is also about around, into and across Africa. 

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ITEXPO will help Explain the Coming Cloud Upgrade

The cloud is changing how technology is bought, sold and used. The very economics of business have shifted as a result. When...

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WebRTC Expo San Jose 2014 Interviews

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months back in...

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The M&A Picks Up Steam

Well, that Hosted VoIP consolidation is slowly happening. Reinvigorated VoIP blogger, Garrett Smith, hints that Jive bought other HPBX companies (unnamed)...

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The Data Interconnections Waze and others need

Let me start by saying that there are exceptions to what I am about to discuss below but generally speaking, inter-app connectivity...

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The State of the Union and Telecommunications is Strong

January 22, 2015

Each year, I review the President’s State of the Union speech, listening carefully for a reference to telecommunications. Although there was no mention of telecommunications Tuesday night — even as part of his discussion regarding the importance of building a strong national infrastructure — President Obama did make three references to the Internet. Two of the references were benign, but the third was a clear reference to his position and policy regarding Net Neutrality.

Brick and Mortar and eCommerce May be the Perfect Pairing

January 6, 2015

The way we shop has changed a lot, and the Internet is responsible for much of the change. Most product research and recommendations are collected online.

Unified Communications: The Seven Pitfalls to Avoid

December 10, 2014

Unified Communications as a Service (UCaaS) can provide many benefits to a business from multiple perspectives. Businesses can gain from the reduced cost of implementation, speed of installation and improvement in employee productivity. However, there are pitfalls to avoid when migrating to a Hosted UC solution. Here are seven major ones:

  1. 1.  

Telecom Agent Considerations in Selecting a Service Provider

November 13, 2014

As an Agent, you have a number of decisions to make. You need to decide what you wish to sell (services, products or systems), to whom you wish to sell (small, medium or large businesses, or target verticals), what you need to be successful (product, organizational structure and pricing) and with whom you should partner (an OEM, service provider or Master Agency). You also need to view yourself as a small business owner, and understand that if you are not investing the time to make correct decisions, you are not properly managing your business.

As I look back upon my nearly twenty years working with indirect selling channels, I have settled upon, in my opinion, the seven key considerations for Agents selecting a service provider.

Wheeler Embraces Technology-Neutral Regulation

November 6, 2014


At a time of significant change in the political makeup of our country, and the advent of a rewrite of the 1996 Telecommunications Act, FCC Chairman Tom Wheeler is endorsing the concept of technology-neutral regulation. Rather than paraphrase the Chairman, here are the comments from his blog of October 31st:

“Earlier this week, I circulated a proposal to update the Commission’s rules to give video providers who operate over the Internet – or any other method of transmission – the same access to programming that cable and satellite operators have.

What do the Midterm Elections Mean to Telecommunications?

November 4, 2014

 haven’t listened to every debate around the country, but I am willing to bet there have been no questions asked of candidates about issues regarding telecommunications. I find this interesting because telecom is a very important to our economy, our lives and how we, as a country, maintain our position as the sole remaining superpower. Clearly, as the CMO of ANPI, I spend most of my day developing product and marketing strategies to grow our Hosted Unified Communications business. But I am also a member of the IP communications community and a citizen with broader concerns.

How to Drive Hosted Unified Communications Adoption

October 31, 2014

Often, companies decide the best way to drive a new technology adoption is to have an employee or group become evangelists for the new product. While designating people as evangelists is a good idea, it is not the best way to get employees to use new things. A far better way to ensure adoption is to provide information about the potential technology acquisition to employees as early in the process as possible. By involving employees in the selection and decision process, they have an increased level of ownership in making use of the technology successful.

Fixed Mobile Convergence is Coming of Age

October 21, 2014

Fixed Mobile Convergence (FMC) is an odd name for a very beneficial capability. FMC is the ability to transfer calls seamlessly between a fixed or wireline phone and a wireless device. FMC has been around for nearly a decade and remains fairly unknown to the average person. However, this past weekend, FMC got a big boost.

Presence and Instant Messaging are the Best of Hosted Unified Communications

October 14, 2014

For me, the last few weeks have been marked by a flurry of shows and speaking engagements. ANPI has spoken on the subject of Hosted Unified Communications to audiences at COMPTEL PLUS, BroadbandVision, MATSS, Great Lakes Technology Showcase and BroadSoft Connections. Most of the attendees have heard of UC, but still find it difficult to boil down the primary reason for implementing the solution. I find it very important to speak to these attendees without assuming they understand UC, and, thus, my objective is to deliver definitions and value propositions that resonate with them, their business and the businesses of their customers.

The Top Reasons for Search Engine Marketing

October 9, 2014

The goal of Search Engine Marketing (SEM) for most businesses is to generate website traffic. That is, however, an incorrect objective. The goal should be to generate specific kinds of traffic. If you are building awareness, then the net cast for attracting viewers can be very broad, and the sources of traffic can cover any number of search engines, social media sites and various PPC alternatives.

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