Next Generation Communications

Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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5 models to speed LTE public safety adoption

Edited By Peter Bernstein on March 2, 2015

By: Jérôme Brouet, Public Safety Solution Director, Alcatel-Lucent
From original Alcatel-Lucent TechZine posting

Public safety professionals require the highest level of reliable, multimedia mobile communications to enhance their operational effectiveness. And while standard based long term evolution (LTE) provides the most cost-effective and secure way to support these broadband communications, transitioning to this new technology will demand a complex technical, operational, and business evolution for the public safety community.

Why LTE – and why now?

Public safety communications are at a turning point. The most urgent events – planned and unplanned – require more than mission-critical voice to improve first responders’ efficiency. Real-time imagery, video, geo-localization, and high-speed access to private cloud-based information and applications are becoming essential to fulfill first responders’ missions.

Existing private mobile radio (PMR) systems have limited capabilities to deliver this, because they were designed to primarily support narrowband mission-critical voice.

For LTE, it’s a different story. LTE can complement existing PMR networks to dramatically enhance operational effectiveness and coordination within a secure infrastructure shared by cooperating agencies.

Posted in Alcatel-Lucent Technology News, Broadband, LTE, Mobile Data, Next-Generation Communications, Public Safety, Wireless

Tagged: Alcatel-Lucent, industries, long term evolution, LTE, LTE network, private mobile radio, PRM, public safety, public safety networks : Related Tags: public safety, mission critical, network operator, business models, safety agencies, public

5 areas OpenStack needs help to support NFV

Edited By Peter Bernstein on March 2, 2015

By: Andreas Lemke, Marketing Lead, CloudBand NFV platform, Alcatel-Lucent
From original Alcatel-Lucent TechZine posting

OpenStack isn’t an as-is solution for telco network functions virtualization (NFV) infrastructures. OpenStack is an open-source cloud management technology that provides many of the capabilities needed in any NFV environment. And this has prompted interest among many telco service providers.

But to realize the full benefits of NFV, service providers need NFV platforms that provide additional capabilities to support distributed clouds, enhanced network control, lifecycle management, and high performance data planes.

Posted in Alcatel-Lucent Technology News, Cloud, Data Center, NFV, Next-Generation Communications, TechZine

Tagged: Alcatel-Lucent, Cloud, IP, network functions virtualization, NFV, NFV platform, OpenStack, SDN, Software-defined networking, virtualized network functions, VNF : Related Tags: service providers, network functions, alcatel lucent, lifecycle management, openstack region, openstack

NFV INSIGHTS: Preparing for the future of NFV

Edited By Peter Bernstein on February 23, 2015

By: Andreas Lemke, Ph.D. - Alcatel-Lucent

Have you ever gotten your hands dirty and really implemented an NFV or SDN application? Six teams from academia and industry in Israel and Europe can answer with a resounding yes! These teams gathered in Haifa at the 4-day 2015 Winter School and Hackathon event, organized by Bell Labs, Alcatel-Lucent’s CloudBand team and Israel’s leading Institute of Technology, Technion. The event offered a full program to get acquainted with the fundamental concepts behind cloud computing, software defined networking (SDN) and network functions virtualization (NFV).

Posted in Alcatel-Lucent Corporate News, Alcatel-Lucent Technology News, Bell Labs Innovation, NFV, Network Functions Virtualization, Next-Generation Communications, SDN

Tagged: Alcatel-Lucent, Bell Labs, Bell Labs Hackathon, Cloud computing, CloudBand, CloudBand Ecosystem Program, Network Functions Virtualization, NFV, OpenStack, SDN, virtualization : Related Tags: functions cloud, network functions, alcatel lucent, cloud, participants, program

The Evolution of Customer Experience Management: From scoring net promoters to customer effort

Edited By Peter Bernstein on February 23, 2015

By: Greg Owens, Senior Director, Global Marketing, Motive CEM Solutions, Alcatel-Lucent

I just returned from a Customer Experience Management (CEM) event in London. After attending the same event in January 2014, I reported that I was struck by how pervasive customer experience had become within the world of telecoms. Well, a year has not changed that. In fact, I no longer feel compelled to extol the virtues of focusing on customer experience. There is no doubt: CSPs are intent on improving customer satisfaction and on making it a key focus of their businesses. Many of the CSP-led presentations showed examples of mission and vision statements that place the customer smack-dab in the crosshairs.

So what has changed in twelve months? Here are some highlights, for me, of some great presentations and scintillating conversations that took place over the course of three days in the shadow of Westminster.

Posted in Alcatel-Lucent Technology News, Analytics, Big Data, Customer Care, Customer Experience, Next-Generation Communications

Tagged: Alcatel-Lucent, CEM, customer effort score (CES), Customer experience management, Motive CX Management solutions, net promoter score, NPS, QoE, quality of experience, self-care, self-service : Related Tags: customer experience, customer effort, showed examples, experience management, effort score, customer

Can the vEPC be deployed in the LTE consumer network?

Edited By Peter Bernstein on February 19, 2015

By: Keith Allan, Director IP Mobile Core Product Strategy, Alcatel-Lucent

This article discusses the progress in the development and operational management of the vEPC to support the LTE consumer network. It answers the question: Is the vEPC commercially viable in large-scale, LTE network deployments? At Mobile World Congress 2015, Alcatel-Lucent will show a live demonstration of vEPC dynamic scaling together with simplified NFV management and orchestration.

Over the past several years, I’ve met with many mobile network operators (MNOs) and discussed their plans for virtualizing the evolved packet core (EPC). It’s clear from the more recent conversations that MNOs are now convinced that the vEPC is both financially and technically viable for their networks. But is the vEPC ready for the MNO’s LTE consumer network? In this article, I’ll discuss why I now think that’s possible.

Posted in Alcatel-Lucent Technology News, Bell Labs Innovation, Broadband, LTE, Mobile Data, NFV, Network Functions Virtualization, Next-Generation Communications, Wireless

Tagged: Alcatel-Lucent, EPC, Evolved packet core, MNOs, mobile network operators, network assurance, Network Functions Virtualization, NFV, orchestration, the EPC Virtualized Network Function, Virtualized Mobility Management Entity, vMME, VNF : Related Tags: alcatel lucent, management orchestration, network operations, consumer network, mobile world, network

VoWiFi extends and enriches LTE services

Edited By Peter Bernstein on February 19, 2015

By: David E. Nowoswiat, Senior Product and Solutions Marketing Manager, IP Routing & Transport, and Ed Elkin, Head of Marketing for IP Communication, Alcatel-Lucent

The growing importance and usage of Wi-Fi™ is spurring rapid development in voice over Wi-Fi (VoWiFi) to complement robust VoLTE services. Mobile device manufacturers are taking advantage of Wi-Fi to solidify their relationship with consumers and enterprises, so mobile network operators (MNOs) need to act quickly to secure a share in the hot Wi-Fi market. By developing a strategy that encompasses Wi-Fi, MNOs can leverage their most important asset - their LTE network - to deliver a seamless experience for subscribers while leveraging their virtualized IMS investment to create new revenue opportunities for themselves.

Posted in Alcatel-Lucent Technology News, Broadband, LTE, Mobile Data, VoLTE, Wi-Fi, Wireless

Tagged: Alcatel-Lucent, ePDG, evolved packet data gateway, LTE, MNO, mobile network operators, MWC, roaming, Voice-over-WiFi, VoWiFi, Wi-Fi : Related Tags: access network, mobile device, secure tunneling, volte services, network services, network

Mobile World Congress 2015 - What's the Next Big Thing?

Edited By Peter Bernstein on February 18, 2015

By: Peter Bernstein, Senior Editor

In doing preparations for what many have called “the circus” aka the annual Mobile World Congress (MWC)—which is arguably now the most important industry trade event as the world goes mobile and which takes place in Barcelona March 2-5—the excitement is already palpable. From all of the new cool devices of all shapes and sizes to interesting advances on things like antenna technology, Network Functions Virtualization, carrier aggregation, etc., the eye candy alone is almost overwhelming in terms of imagining the possibilities. However, MWC always is tantalizing because not only does it answer what we will see in terms of capabilities in the near-term, but also because of the questions it raises about the longer term.

In this regard I was struck by a recent blog by Michael Peeters, CTO, Alcatel-Lucent Wireless, entitled I think appropriately, The Circus is in Town. Peeters’ main point is summed up nicely where he says in characterizing his view on what’s the next big thing that will be the buzz of the show that, “...one thing is certain: its story will be about removing place and time constraints we took for granted.”

Posted in Alcatel-Lucent Technology News, Broadband, LTE, M2M, Mobile Data, NFV, Next-Generation Communications, VoLTE, Wi-Fi, Wireless

Tagged: 4G LTE, 5G, Alcatel-Lucent, IoT, M2M, Mobile World Congress, mobility, MWC, RAN, Voice-over-Wi-Fi, VoLTE, wireless : Related Tags: mobile world, great thing, removing place, carrier aggregation, alcatel lucent, things

LTE Broadcast: More than just a Pretty Face for Mobile Video

Edited By Peter Bernstein on February 16, 2015

By: Mae Kowalke, TMCnet Contributor

Mobile video is very popular. In fact, it is predicted to become very much more so in the future with the expectation that it will account for up to 69 percent of total mobile traffic by 2018. Demand is driven by subscribers who want to take content like news programs and favourite TV series with them wherever they go.

As discussed on the Wilson Street blog by Habib Nouira, Product Marketing Manager, Alcatel-Lucent, LTE broadcast is enabling operators and internet service providers (ISPs) to meet this need. They are also exploring how the technology can expand their coverage areas, reduce customer churn, cut costs, and grow revenue.

Posted in Alcatel-Lucent Technology News, Customer Experience, LTE, Mobile Data, Next-Generation Communications, Video, Wireless

Tagged: 4G LTE, Alcatel-Lucent, ISPs, LTE broadcast, LTE broadcast systems, mobile video, Wilson Street : Related Tags: mobile video, making possible, benefits operators, broadcast, mobile, operators

Transportation communication networks: Combating the cyber terrorist threat

Edited By Peter Bernstein on February 16, 2015

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

Originally posted on Alcatel-Lucent Blog February 3, 2015

Talk of “cyber armies” working on behalf of nations might once have been the work of Hollywood, but recent events have demonstrated the opening of a new front in the global war on terror: cyber security.

Posted in Alcatel-Lucent Technology News, Broadband, Fiber Optics, Fixed Networks, IP Platforms, IP Routing and Transport, IP/MPLS, Next-Generation Communications, Security

Tagged: Advanced Encryption Standard, Alcatel-Lucent, Cyber security, cyber terrorism, DWDM, encryption, IP/MPLS, transportation communications networks, VPN : Related Tags: alcatel lucent, german steel, communication networks, cyber threats, cyber, infrastructure

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