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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

API of the Week: BetterWorks Boosts Business Performance

As digital transformation continues to gain traction, companies are looking for the competitive edge only achievable by integrating leading edge software solutions...

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Change: Musical Chairs

This has to be the busiest year ever for musical chairs. People are company hopping like crazy. And companies have been...

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Voice Revenue Decline - Scary or Under Control?

In March, Chetan Sharma released a 2015 US Mobile Market update report.  There are many interesting points in this report, but one thing...

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Tech Culture Awards Status

One of the most exciting projects we’ve been working on here at TMC is our Tech Culture Awards… This award program...

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Brexit Could be Yuuuge for China

A freer people are a happier people In the past eight years world history has changed in an unprecedented way. Just this...

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Bitcoin, Blockchain and FinTech to the Brexit Rescue

The One Industry Unaffected by Brexit is RansomwareIt’s undeniable that there is a chance that after seeing Britain leave the EU that...

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The Struggle of the Channel Managers

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more...

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4 Random Thoughts from a Telecom Show

October 28, 2011

Here are 4 random thoughts from the STC (Society of Telecom Consultants) today.

The oil industry looks at green. When you are doing a comparison between Hosted PBX and Premise based PBX, remember that when you are moving hardware to cloud, so the premise saves on power, A/C, battery, and other stuff, which also means that on Cloud Communications means that the electric consumption is moved to a shared environment. It's a Green effort.

Just Like Fishing

October 28, 2011

I was reminded this morning while speaking to the STC that Marketing is just like fishing or hunting. You need to know what you will be trying to catch; what bait you will need; and where to hunt or fish.

Just like fishing, there are going to be some people just sitting in the boat catching nothing but a buzz and a sunburn because they are using the wrong bait (message) or there are no fish in that area.

Online marketing and social media really take that into account.



Oracle Says RightNow

October 24, 2011

What surprised me about

Cramming Star

October 24, 2011

Smarter Ads

October 24, 2011

One thing about On-Demand Prime Time TV that drives me nuts is the way the ads are repeated and driven into your head like a nail via a hammer. OUCH! The ads aren't even good.

My email box since before ITEXPO has been filled with PR firms emailing me press releases.

Some Have Reached The Peak

October 21, 2011

I had a conversation yesterday with a friend from UHC. She mentioned that VISA is worried about its profitability on just the $0.24 federal max per debit card transaction. Here's the problem the American economy faces: We Peaked Already.  Period.

Globally, America is in a battle for good jobs, natural resources, oil, and soon clean water.

Business is Still Happening

October 19, 2011

Despite all the bad news, bad politics, financial collapse and more, at the end of the quarter business is still getting done. People are still buying stuff.

For example, Juliana Kenny reports that Yahoo! still hit earnings expectations even with firing their CEO.

Stranded Assets

October 18, 2011

Last week, FISPA had a skype video call with the FCC. The first part was with Lisa Gelb of the Wireline Competition Bureau. She gave us a perspective on the Decline of the PSTN. There has been a 34% decline in wireline as consumers swicth from the fixed network and migration to other services, like VoIP, video, SMS and broadband.

The Telco Customer Experience

October 18, 2011

There has been some buzz on twitter about the telcos working on bettering the customer experience. Despite JD Powers awards, the average customer is not happy.

Those that are still on Telco 1.0 with POTS and DSL do not have a special relationship. And the fees are piling up.

Those with 3G or 4G wish they were actually getting high-speed broadband.

Those with VoIP - not quite Telco 2.0 - wish the quality was better.

Those customers with Hosted PBX - Telco 2.0 - wish the onboarding was better; the features easier to figure out; and that the quality was better.

The promise of Telco 2.0 and 3G/4G has largely been limited at the customer experience end.









It's Monday So Lots Happened

October 17, 2011

Polycom bought Vivu, a video collaboration company, to help Polycom push it's Presence gear. Video, video, video. Yet I never have video calls or video call requests. To me, I wish you would work on the phone part.

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