Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Unified Communications in the Cloud

A couple of weeks ago, I explored the migration to Unified Communications and gave my point of view about how the migration is somewhat...

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DieselGate: We Were Right, Something Smells Awful

Remember back in 2015 when we said something doesn't smell right in the VW diesel scandal? it would be impossible for the...

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What Should the Next Generation SBC Be Able to Handle?

It’s strange to be writing about a next generation SBC, given that it seems only yesterday that SBCs came to the fore. ...

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StaffAlerter Provides Value in Emergency Notification and IoT

With terrorist attacks and other shooting incidents becoming commonplace, the need to quickly notify large groups of people regarding dangerous situations seems...

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Top 8 IoT Trends for 2017

The IoT market is accelerating as growth comes from numerous directions and markets and as it does, one thing is very clear,...

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Google Dandelion to Popularize Geothermal?

Geothermal energy is pure perfection for heating and cooling homes in climates which are very hot or very cold because the ground...

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LANTelligence's CEO on Channel and Contact Center

After a short conversation with Martin Tracey, CEO of Unified Communications Solutions Provider, LANtelligence, we decided to do an interview to...

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The Mobile Master Agent

July 2, 2012

There is a lot of chatter in the Channel about Transactional agents being replaced by VAR's and Consultative Agents. I see Master Agents having to do a similar dance real soon.

Tech Data is one of the largest VAD (value added distributors) in the world. Most VAR's have an account with TD to buy hardware.

Eat Your Own Dog Food

June 28, 2012

Microsoft Buys Yammer for $1.2B

June 27, 2012

Microsoft bought Yammer for $1.2 Billion. Yammer is supposed to add Social Media to Sharepoint.

" Yammer now has more than 5 million corporate users, including employees at 85 percent of the Fortune 500. The service allows employees to join a secure, private social network for free and then makes it easy for companies to convert a grassroots movement into companywide strategic initiative."

Agent Exclusivity

June 26, 2012

There is a lot of talk in the Channel about Agent exclusivity to Master Agencies. Most of the talk is from Masters.

Telecom is an industry of short memory. We forget everything.

We forget that MCI left many agents high and dry when they filed the largest BK in history (up to that time).

We forget that telecom companies have a history of BK - Cogent, Above.Net, MCI, XO, Integra, Williams, Global Crossing, Birch, MacLeod, Winstar, Adelphia, Covad and the other DLEC's (see here and here and here).





8x8: The Channel View

June 25, 2012

I spoke with a sub-agent of 8x8, Tom Palmer, President of Adrena Speed Solutions. Palmer has been selling 8x8 services for a while. He told me about the time (around 2006) when Packet8 was the service brand of 8x8 that had just switched from a residential service to a small business offering. Palmer says it has come a long way since then.

Talking with the CMO of 8x8

June 25, 2012

8x8 has hit $100 million in annual revenue, making them one of the top 3 Hosted VoIP providers in the US. I had a chance to interview Debbie Jo Severin, Chief Marketing Officer of 8x8 this week.

My first question was about what kinds of marketing 8x8 does. (I didn't know that the Packet8 brand was no longer in use.)

My Favorite CRM Gets J2'ed

June 25, 2012

There is a CRM system that comes with dial-in help (as the Optional VIP Sales Assistant Support of the Gold package). That's right! Salespeople can call in to an assistant that will type in the info and ask for whatever info they need from the CRM system. It's called Landslide and it was just acquired by J2 Global which owns eFax.

The VDI Trend

June 22, 2012

EarthLink launched TechCare. "EarthLink TechCare is a fully managed outsourced help desk that is customizable and scalable, enabling customers to relieve their overburdened IT staffs and refocus on more strategic initiatives, " states the press release. Basically, it is a tech support hotline for companies. This follows their launch of Cloud Workspace, a hosted desktop and virtualization application service. VDI and Managed IT are the new tools in the CLEC kit.

The New Channel Myth

June 21, 2012

The new myth about the Channel that everyone is spouting is doom and gloom. In Larry Walsh's latest, he talks about VAR's closing, vendors selling direct and other woes.

Here's some news for you: the Channel has ALWAYS competed with Direct for sales - VAR's and Agents. And we always will.

Can some of this stuff be sold via a website?



So You Want to Speak at ITEXPO

June 21, 2012

As we get ready for the conference season again, I would like to pass on some wisdom to you from Ice T's 10 rules of public speaking : "Practice. Then, practice some more." Please, just run through what you are going to say at least once before you sit in that panel chair. For IGNITE sessions, speakers typically practice 10 times for just 5 minutes!

And keynotes: Don't kill us with your presentation.

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