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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

API of the Week: Stitch Labs Adds Flexibility to Omnichannel Commerce

As the number of sales channels explodes, companies look to automation to help them manage inventory across them all. From Amazon to...

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ITW and the Importance of Services

As many of you know, ITW has historically been about wholesale voice minutes exchange.  But as voice minutes exchange has lessened in...

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All About the API: The One Developer Event You Need

OK, I am going to start off by taking back the headline of this post... There isn't one of anything you need....

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API of the Week: Use Flowroute to Access the Multibillion Dollar Telecom API Space

Flowroute is one of the companies in technology that “gets it” when it comes to APIs. Yes, I know APIs aren’t new…...

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API of the Week: Vidyo APIs Add Value All Around Us

If you want your company to have a tremendous valuation, make it an integral part of a platform which allows others to...

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The Growing Importance of VoWiFi Beyond VoLTE

Last week, I wrote about the importance of VoWiFi as an extension to the VoLTE strategy.  When you look at the chart...

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The Opportunities of the Dark Web

What I learned from the first-ever dark web event. Yesterday, we held the world’s first Dark Web conference called Inside Dark Web...

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Why Broadband May Not Be The Answer

July 21, 2015

This is a look at a typical Internet Minute:

And that is the consumer stuff filled with social and real time communications. What about the business customers Internet Traffic? What does it consist of? How much of it is real-time comms (voice, video, conferencing)?

Sales is Transitioning, Are Salespeople?

July 17, 2015

Insurance companies had to learn how to sell in today's marketplace, too. (See GapingVoid here.) It is the age of the smarter conversation.

Sales has to be about the business and its goals and outcomes. Otherwise sales cycles will increase and transition to IP and Cloud will stall.

Channel News Tidbits

July 16, 2015

Justin Chugg was named CIO for master agency, Telarus, after a stint as VP of Business Development at Vocal IP Networx. Justin is returning to the fold at Telarus, where he was Director of Marketing until 2013. This move comes just a couple of weeks after the largest Telarus Partner Summit in company history.

Rumor has it that there will be a new Channel Chief at EarthLink.

Promises Unkept

July 12, 2015

As the mergers (AT&T/DirecTV and Charter-TWC-BrightHouse) are coming under review at both the Dept. of Justice and the FCC, the propaganda machines are full swing - especially by AT&T which has a formula for getting its way at the FCC.

BGR has a headline - AT&T's Latest Promise to FCC in Effort to Win DirecTV Merger Approval Reeks of Desperation - that is interesting, except it isn't desperation. This is the AT&T formula for mergers. Make Promises that you will never keep.

2 Ways to Increase Your Revenue

July 8, 2015

In this slide-deck, slide 6 shows that they biggest reason businesses lose customers is due to neglect. That means that your company became a line item for payment on an invoice or credit card and at some point the buyer decided to price shop you and left.

This article suggests, "Do you know that 45 % of customers do not renew because they believe they weren't contacted? That poor data quality is a primary reason 40% of all business initiatives fail to achieve their targeted benefits!

The Dip for Channel Partners

July 8, 2015

In the Art of Charm podcast with Seth Godin is a good listen, especially when Seth explains The Dip (at 8:30).

On the pre-med school path in college, The Dip is Organic Chemistry. You have to pass it in order to even think about succeeding in med school.

I think in telecom The Dip is cloud services.

Analysts' Views: Part 2

July 7, 2015

My buddy emailed me this morning about the "State of the UC Industry 2015: Experts Weigh In" piece. He asked why it was just about Cisco, Unify, ININ and Microsoft. It is interesting how no analyst report is all inclusive. I know there are 2000+ service providers, but it is the same 25 in every report.

Analysts' Views: Part 1

July 7, 2015

Reading Jeff Kagan's take on the Big 3 Telcos - Ma Bell, Pa Bell and C-Link - makes me think that analysts only read press releases. Or just talk to the PR department.

In that piece, Kagan says he is talking about wireline, but his view of AT&T is based almost entirely on mobility. To be fair, most of Ma Bell's attention is cellular - even in Mexico and Latin America it is all cellular all the time.

What Do These Deals Mean?

June 30, 2015

Vendor channel execs understand that partners will put a bundle of best of breed services together for their clients from various vendors. It is the ultimate in solution selling. However, with the need for integration mixed with consumerized software, some vendors are stepping into the mix with bundling via partnerships.

We saw Netwolves do it earlier this year with IBM and Palo Alto Networks.

What Do You Do When Gigabit is $70?

June 30, 2015

There has been a flurry of announcements about Gigabit broadband around the country - in Detroit, San Antonio, and so many major cities by the Duopoly.

So what does a channel partner do when Gigabit is just $70?

You can try to sell it, but who wants to even do the paperwork for a $70 circuit?

Usually there is a triple-play bundle (even to businesses) for no more than $300.

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