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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Target and Casper, Retail is now like Telecom

Retailers are now a lot like broadband providersCasper sells a mattress that rolls up and comes in a box and has rave...

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Merger Synergies and CX

Sonus is merging with GENBAND. Last year Sonus bought Taqua for $20M. The talk is all about synergies and higher EBITDA....

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Telecom Tidbits # 2457

Some help with Robocalls. Pass it along. Private equity firm, TPG, last year acquired RCN and Grande. Now they are grabbing...

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Is the Cisco VNI Right?

I come across many business plans that utilize the Cisco VNI, and these business plans and business often speak of it...

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What Happened to LinkedIn?

This week there have been two posts on my feed about "We can connect but don't spam me!" The discussion was...

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If Starting Today as an Agent

If I was starting my telecom agency today, what would I do? When I started in 1999, I was selling basically...

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The Rise of AI in Communications

Data, Data everywhere but not a byte to thinkData, Data everywhere buy why are the bytes not linked? As economical compute power...

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Another UCaaS Acquisition

May 31, 2016

Last week I reported some M&A here. The M&A Train keeps running.

Broadsoft has bought another company. No more internal innovation (still no Slack or Skype integration either!), just inorganic moves - Transera, Lenoid and PBXL.

Is Hosted PBX the Emperor's New Clothes?

May 27, 2016

Since 2004 when I started blogging, I have blogged about a hardware solution less than 2 dozen times - and not one product review. I have talked with OneAccess, a hardware company that was launching a new line of IAD's that was aimed at my clients, but no product review. I have mentioned other IAD vendors, like Edgewater, and even mentioned PBX vendors in passing (Avaya, Shoretel, 3CX, etc) when discussion premise versus hosted.

Lately, the PBX manufacturers have contacted me.

4 Points on Selling Broadview OfficeSuite UC

May 26, 2016

Broadview Networks started in 1996, the same year President Clinton signed the Telecom Act of 1996, which launched a trillion dollar raid on the profits of the Baby Bells. Brian Crotty, Broadview's COO, presented a webinar about their OfficeSuite UC product and agent portal. Here are 4 points made.

You can't sell UC with 3 or more quotes.

MSP Tidbits (#2437)

May 25, 2016

The MSP (managed service provider) sector is set for growth as IT becomes more vital to a business - and the vastness of the IT umbrella overwhelms both the IT department and business owners.

Last year, HP broke up into 2 units. Now one of those units is in a mega-merger. USA Today reports that, "Hewlett Packard Enterprise (HPE), run by Meg Whitman, late Tuesday said it was spinning off its enterprise services business, and merging it with Computer Sciences Corp. (CSC), to create an IT services firm with $26 billion in annual sales." This will create the world's third largest SI with 5000 clients.

Open Letter to LinkedIn

May 25, 2016

What started as a neat online rolodex evolved into a business networking site, but now is a lousy version of Facebook. (I am not alone in this opinion, see here and there.)

People have a shortage of time, because we have to do way more per day to keep above water. Social media is an admitted time suck (see Hubspot story; or the nextweb post; or this article about social ruining your life; and wired's social is a waste of time.) So why would a business social network make it more noisy; more of a time suck?

Discussion is missing in many of the groups.

Windstream Complains About XO-VZ Deal

May 19, 2016

Windstream (and a couple other telcos) is complaining about the acquisition of XO by Verizon.

"About 50 percent of the Ethernet circuits Windstream buys from XO, or about 32 percent of its Ethernet expense with XO is provisioned as EoC. By using XO's EoC services, Windstream can provide symmetrical bandwidth of up to 100 Mbps to business customers." So XO is a vendor for Windstream for EoC. They want to preserve the supply of EoC, not something that VZ cares about.

It is Nice that Acquires inContact

May 19, 2016

Israeli software company Nice Systems said it would acquire inContact on Wednesday morning for about $940 million. Another Billion dollar deal in the UC&C space. (PGi got picked off by private equity for a billion late last year.)

inContact is a cloud contact center platform that is the partner for Siemens Enterprise Communications (which re-branded as Unify, later acquired by Atos for $400M).

Most Businesses Fear Change

May 19, 2016

We have been successful as a sector (if you can call it successful) by selling replacement services by saving the customer money. From $1 per minute long distance to almost free; from $1500 T1 to $199. I even heard an SD-WAN pitch about how it would save the customer money. UGH!!!!

Tidbits # 2436

May 18, 2016

I know I just did a tidbits but there is a lot going on. Here is some of it in small bites, like tapas or potato chips.

UC&C transitions closer to Workflow platform as task management is added to the UC&C system from Cisco:

Channel Vision magazine reports, "Redbooth has announced an integration with Cisco Spark to unite task-centric Redbooth workspaces and communications-centric Cisco Spark rooms.

GoDaddy Buys Some Voice

May 18, 2016

In a surprise move, GoDaddy is acquiring FreedomVoice of Greater San Diego, a former client and employer, for $42M plus $5M more for milestones. The CEO and his wife have been building it to sell since 2012. GoDaddy is getting a cloud phone product much like Grasshopper or Google Voice to upsell to its small business customers.

The cloud phone service is a good fit for selling domains, hosting and email to VSB (very small business with 1-5 employees).

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