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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Yamaha Brings Audio Expertise to UC

"People don't always understand the value of audio in meetings," said Randall Lee, Director Strategic Channel Marketing at Yamaha Corporation when speaking about the...

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Cyara: Don't Forget the Customer Experience in Digital Transformation

As companies embrace digital transformation (DX), they shouldn’t forget about the customer experience (CX) says Elizabeth Magill, Senior Director, Product Marketing at...

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Stack8: Achieving the Promise of UC and UCaaS

When it comes to UC, quite often, integrators leave when a system is technically up and running, not when it is optimally...

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Hate Calling Companies? 10 Digit Communications Has the Answer

And that answer ironically is, not to answer - by voice anyway... If you have kids, are a kid or know kids (I...

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ZaiLab Powers the Contact Center via AI, ML and AWS

The breathtaking pace of technological innovation has meant that companies have been able to punch beyond their weight class. In other words,...

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Pareteum Lets Carriers and Companies Quickly Integrate Global Mobile Services

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents that revolutionized...

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What's the Story Behind the Sangoma Digium Deal?

  I’ve been asked 2 main questions since it was announced that Sangoma was buying Digium.  First is “what’s the real story?”  ...

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A Big Shift Coming to Telecom

July 5, 2016

Our sector of the marketplace - telecommunications - is about to undergo a change. Yeah, we have been in a shift for a good while, but more is coming.

We went from TDM to VoIP to Hosted PBX to UCaaS to UC&C.

We went from T1 to cable broadband to Gigabit.

UCaaS Tidbits #2440

July 5, 2016

SkySwitch has launched contact center-as-a-service (CCaSS) for its white-label resellers. [channel vision mag]

RingCentral Enterprise with Google for Work is a new partnership. It will chase (far) behind the Microsoft suite.

Talking to Channel Managers

July 1, 2016

Change: Musical Chairs

June 28, 2016

This has to be the busiest year ever for musical chairs. People are company hopping like crazy. And companies have been chopping people like crazy.

The Conference Group laid off channel people.

The Struggle of the Channel Managers

June 23, 2016

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more than Internet and Voice to be sold.

If you have been at a master agent roadshow or conference, you know that what we will call fringe or non-mainstream vendors are looking for attention. Also, the most popular brands are looking to push new product lines.

OMG! More M&A

June 20, 2016

As if we have already digested the Microsoft-LinkedIn $26B deal, there is more activity. BTW, one thing noted about the MS-LI deal is that: "LinkedIn was way cheaper at $59 per registered member than buying Facebook for $329+ per member." Saw an advert today for Office365. Get Off365 across every device for $70 per year. Not a lot of profit there.

What You Can Learn from the Music Industry

June 20, 2016

Watching the Uber/Lyft fight against the Hillsborough County PTC has been a front row seat to the old guard refusing to change.

The music industry died in 5 years. Blame it on Napster, but it was more about the Kingpins not wanted to change. Movies and TV are facing this, but seem to be adjusting better than the music industry did.

Selling UCaaS as a Solution with Velis4

June 17, 2016

How to Avoid Channel Conflict

June 16, 2016

A Short Set of Things that Happened

June 16, 2016

Why is GTT not announcing their purchase of RealLinx? They acquired this company over 2 weeks ago for a $13M. [source] Apparently, some of RealLinx is running Hypercom.

Samsung acquires Joyent.

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