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Longview IoT Boosts Energy and Wireless Efficiency

By Rich Tehrani on Monday, May 20

Some of the biggest challenges slowing down the adoption of IoT are security, efficient battery usage and optimized wireless communications.One company has...

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Tagged battery, cybersecurity, iiot, iot, longview iot, lora, m2m, mesh, security, solar, tdma, tech, telecom, wifi

Hallmark's Simple, Inexpensive Way to Boost Customer Satisfaction

By Rich Tehrani on Friday, May 17

In an effort to boost margins, companies often push more users to automated solutions such as FAQs, chatbots, voice bots and anything...

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Tagged call center, contact center, crm, customer service, hallmark, net promoter score, nps, tsr

Huawei Places the World's First 5G VoNR Video Call

By Rich Tehrani on Friday, May 17

Huawei recently completed the world's first voice over NR (VoNR) call. The voice and video call service was made using two Huawei...

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Tagged 5g, android, apple, cisco, dell, foldable, folding, galaxy fold, huawei, ios, ipad, iphone, mate x, samsung, tariff, trump

IGEL Advances Future of Work

By Rich Tehrani on Thursday, May 16

IGEL is a provider of a next-gen edge OS for cloud workspaces. The company’s software products include IGEL OS, IGEL UD Pocket (UDP) and Universal...

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Tagged automation, displayport, fow, future, future of work, google, green technology, linux, microsoft

Tata Communications and Cisco Collaborate on SD-WAN

By Rich Tehrani on Thursday, May 16

Tata Communications and Cisco have extended their partnership to enable enterprises to transform their legacy network to a customized and secure multi-cloud...

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Tagged 4g, 5g, business, channel, cisco, cloud, cloud communications, cloud pbx, collaboration, conference call, conferencing, consultant, contact center, hosted voice, ip communications, lte, mobile, msp, ooma, phone, pjsip, reseller, retail, sbc, sd-wan, security, service provider, sip forking, solution, stun, tata communications, uc, ucaas, ucaas provider, ucoms, video, video conferencing, webrtc, wireless

How to Win the 50-Year-Old China Trade War

By Rich Tehrani on Wednesday, May 15

Today and this week in-fact is historic - the left and right in the U.S. agree that we have a major trade...

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Tagged apple lost american jobs, china, supply chain

Extreme Elements Enables The Autonomous Enterprise

By Rich Tehrani on Wednesday, May 15

Extreme Networks just announced Extreme Elements which in-turn enables the autonomous network and subsequently the autonomous enterprise. In a dynamic webinar, Dan...

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Tagged byod, cloud communciations, cloud pbx, collaboration, communications, contact center, cybersecurity, ddos, dhcp, directory, extreme, extreme networks, fancy bear, hack, hacker, hacking, hosted voice, iiot, iot, ip communications, meetings, multirate, networking, nfv, phishing, politics, qoe, russia, security, sip, sip trunking, slack, uc, ucaas, ucoms, video conferencing, vnf, webrtc, wifi, wikileaks, wireless

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"Organizations looking to capture the attention of their customers have become increasingly reliant on video, graphics and photography as part of the marketing arsenal," writes the CMO Council. Is it because we are more visual - or because the only thing we slow down for is a cat meme?

The CMO Council report, From Creativity to Content, is about the role of visual media in story-telling. A lot of the reason for visual media - (photos, video, illustrations, infographics and animated gifs - goes beyond "a picture is worth a thousand words". It has to do with Getting Attention.

Posted in Marketing, social network

Tagged: cmo, content, marketing : Related Tags: visual media, getting attention, visual, attention, story, media

A to Z: Alphabet and Zirtual

August 11, 2015

Google re-organized yesterday. Without a rumor about it escaping beforehand. (It shocked even Fred Wilson.) So the re-org puts Sergie and Larry in charge of Alphabet, the new holding company that now owns Google and all of the other stuff. Health, Labs, investments come out from under Google and full under Alphabet.

Posted in organizations, startup

Tagged: google, startup : Related Tags: google, irtual, alphabet, growth, company, hiring

An Afternoon of VoIP News

August 5, 2015

Vitelity, a VoIP, SMS and Fax-over-IP provider, got bought by Onvoy. Onvoy got bought by Zayo. Zayo spun it off as a part of another Zayo entity (CII or Communications Infrastructure Investments).

Onvoy provides tandem and transit, wholesale VoIP, hosted PBX, long distance, SS7/database services, and call management solutions, including directory assistance and operator services. [TMC]

Posted in hosted uc, mergers, unified communications, voip

Tagged: broadsoft, mergers, UC, unified messaging, voip : Related Tags: mergers acquisitions, american hosted, frost sullivan, adoption stage, north american, onvoy

Is the Channel a Reflection of its Execs?

August 5, 2015

Can an executive with direct sales experience effectively manage a channel program?

There has been a lot of turn over lately in the telecom world. Old faces popping up in new spots. Quite a few people running channels now came from direct sales.

Posted in channel

Tagged: channel managers, channel partners : Related Tags: direct sales, channel champion, champion channel, channel program, channel, sales

RUS, FCC, BIP, USF and Other Acronyms

August 3, 2015

The Big Boy telecom advocacy groups and pundits are spinning that the FCC is overstepping its bounds. Headline from Forbes and their law + technology columnist: FCC's First Net Neutrality Fine Heralds The Big Internet Chill. This was followed up by headlines about FCC Chair Wheeler over-stepping, arm-twisting and misusing his office.

AT&T gets a $100M fine for selling unlimited accounts that were impaired for big users.

Posted in FCC, FTC, broadband, economy, wireline

Tagged: broadband, BTOP, copper, FCC, fcc, RUS, stimulus, usf : Related Tags: report reads, projects, number, report, funded

People on the Move

July 31, 2015

I don't usually blog about people changing jobs but there has been an exodus of talent from the CLEC world mainly to the cloud world. I find that interesting because the CLECs for the most part are floundering. Getting rid of talent just to make the quarterly numbers look good is dumb. Reading Seth Godin's blog, Three things that make CEOs stupid, you can see it happening every day.

Posted in jobs, linkedin

Tagged: cbeyond, earthlink, jobs, linkedin, megapath : Related Tags:

News Tidbits Part 2919

July 30, 2015

Windstream joins the likes of TelePacific, the old Airband (now UNSi) and numerous WISPs in offering Fixed Wireless. "Windstream's Fixed Wireless is a technology solution for carrier-grade Ethernet and Internet-over-Ethernet connectivity delivered by digital microwave technology, and is currently offered in Chicago, Ill., New York, N.Y., Northern New Jersey, N.J., and Milwaukee, Wis." [source]

Windstream is in battle at the FCC to get IP equivalent wholesale products from AT&T as TDM retires. It is not going well.

Posted in FCC, broadband, crm, fiber, mergers, spectrum, wireless, wireline

Tagged: att, broadband, crm, e911, FCC, fcc, mergers, spectrum, tdm, wireless, wireline, wispa : Related Tags: fixed wireless, build, windstream, technology, fixed, fiber

3 Reasons Most VoIP Providers Will Fail

July 29, 2015

There are about 2000 Hosted VoIP providers in the US (if you include ILECs, CLECs, RLECs and cablecos). They can't all win in the business market for at least 3 reasons.

I talk about Integration all of the time. Why?

Posted in PBX, hosted uc, unified communications, voip, webRTC

Tagged: amazon, hosted pbx, sms, UC, voip : Related Tags: really boils, voice, business, amazon

What Are You Learning Today?

July 29, 2015

I have seen stats about how after high school and after college more than 80% of people never read another book! I find that shocking. Jim Rohn used to say that only 3% had a library card - all the learning in the world for you for the price of a trip to the library. Well, now that library is right in your house - via the InterWebs.

Posted in TCA, books, certification, training

Tagged: books, certification, CTP, seth, TCA, training, webinar : Related Tags: training, learn, centurylink, today, services, learning

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