Author: Rich Tehrani

Amazon.com Customer Care Center

I love Jeff Bezos and think he is quite a visionary. I am also a loyal Amazon.com customer. I really
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Greg on eBay/Skype

Check out Greg’s opinion of the eBay/Skype deal. I am surprised he is a bit skeptical. Will Greg be correct
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Continental Airlines Workstations

If you ever get to Newark Airport you can find workstations in Terminal C at gate 101. There may be
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US Robotics And VoIP

I mentioned recently that just about every company needs a VoIP strategy. You can embrace it, ignore it or just
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Oracle Buys Siebel

Oracle Buys Siebel Months back I mentioned in my High Priority column in Customer Interaction Solutions magazine that there are
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eBay Buys Skype for $2.6 Billion

After all the rumors of eBay purchasing Skype and the downplaying by both companies, the acquisition is official today. As
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Fiber And VoIP In New Orleans

USA Today does a really good job with their technology stories. They really understand what is happening in telecom and
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Murphy’s Law

Sure enough. It was bound to happen. Don’t ever praise one piece of electronics at the expense of the other.
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Speaking In Seattle Next Week

Here are the details on the agenda for the conference I will be speaking at on Tuesday of next week
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The TV Broke

After eight years of illustrious service my rear-projection TV died. I ordered a new Sony TV online. It is also
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