Here are the details on the agenda for the conference I will be speaking at on Tuesday of next week in
Details (Interactive Intelligence in the morning and Vonexus in the afternoon)
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"Best Practices for Migrating Your Brought to you by Interactive Intelligence® |
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8:00 – 8:30 am |
Registration & Complimentary Interactive Breakfast |
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8:30 – 8:40 am |
Welcome and Introduction Interactive Intelligence and Best Practices in an IP Mark Piskadlo, Western Region Director, Sales, ININ |
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8:40 – 9:10 am |
Keynote – Industry Direction Rich Tehrani, President of Technology Marketing Corporation (TMC®) |
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9:10 – 9:40 am |
Change Management Ivy Meadors, Founder and CEO of High Tech High Touch Solutions, Inc. |
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9:40 – 9:50 am |
Break |
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9:50 – 10:30 am |
Best Practices in the IP Network/IT Planning; Clear Plan for Workforce Optimization and Customer Driven Applications Peggy Gritt, Senior Director, Global Market Solution, ININ |
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10:30 – 11:00 am |
Customer Interaction Center® (CIC) Live Demo Scott Ridgway, Technical Sales, ININ |
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11:00 – 11:15 am |
Customer Success Story John Andrews, Effective Teleservices |
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11:15 – 11:30 am |
Hitting Home: Keys to Success, Questions and Answers Mark Piskadlo, Western Region Director, Sales, ININ |
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11:30 am – 1:00 pm |
Complimentary Lunch |
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“Microsoft-based VoIP: Brought to you by Vonexus |
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1:00 – 1:10 pm |
Welcome and Introduction Vonexus and the Microsoft®-based IP PBX Mark Piskadlo, Western Region Director, Sales, ININ |
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1:10 – 1:40 pm |
Keynote – VoIP Insights and Market Direction Rich Tehrani, President of Technology Marketing Corporation (TMC®) |
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1:40 – 2:20 pm |
Maximizing your ROI for deployment of an IP phone system Brit Vickner, Channel Development Manager, Vonexus |
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2:20 – 2:30 pm |
Break |
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2:30 – 3:00 pm |
A Live Look: The Integrated Microsoft®-based VoIP Phone System Enterprise Interaction Center® (EIC) Live Demo Brit Vickner, Channel Development Manager, Vonexus |
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3:00 – 3:15 pm |
Customer Success Story Peter Grilley, ChemPoint |
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3:15 – 3:30 pm |
Hitting Home: Keys to Success, Questions and Answers Mark Piskadlo, Western Region Director, Sales, ININ |
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