Category: CRM

Recently it is has been a mixed ride for communications companies as those relying on tier-one service providers for the

You are likely familiar with Alexa, a division of Amazon that measures website traffic. I have written about the site

Fonality has made quite a splash in the open source communications market and the most recent news coming out of

Some of the interesting news of the week shows SMBs will not only be going down the road to purchasing

The following is a sidebar to the Publisher’s Outlook Column Microsoft’s Big Unified Communications Launch in the November, 2007 issue

Please enjoy the Publisher’s Outlook from the November, 2007 Unified Communications Magazine.   —   In the history of communications

Tom Keating has an incredible review of Microsoft Unified Communications products which has yet to be posted. I believe there

Tomorrow kicks off the biggest week in the history of communications. I have to be honest. After I wrote this

Please enjoy the unedited November 2007 Publisher’s Outlook column from Internet Telephony Magazine.   —   OK, I was wrong.

If you have been in the telecommunications market for any period of time you are no doubt aware of Jon