Category: CRM

Nice Systems Win

Nice Systems recently reported multi-million dollar contracts with a number of banks. The banks are using NICE Perform, part of
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Technology News Wrap Dec 27, 2007

It has been a slow news week as you might imagine and there have been a number of stories which
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Avaya’s Unified Communications Future

When you think of enterprise communications Avaya is certainly one of the first names that comes to mind. A huge
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Nortel Sues Vonage

Vonage just can’t catch a break these days and seems to be the target of more lawsuits related to patent
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Genesys Buys Informiam

Genesys– once called Genesys Labs is one of the companies at the head of the CTI (computer-telephony-integration) revolution of the
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Dell Latitude XT Vs. Commenters

Perhaps Dell should get an award for superior CRM in launching a new tablet computer, the Latitude XT. After all,
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Titanium Watches? What about Headsets?

Recently I picked up a titanium watch. In fact I now am the proud owner of two titanium watches. I
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Communications Webinars

I came across some webinars of potential interest coming soon from TMC. There are a bunch and they are quite
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ITEXPO East 2008 Brochure Available

I know my loyal readers have been waiting with baited breath to get a hold of the latest ITEXPO brochure.
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A Date-Rape-Drug-Free Christmas

Buying toys is riskier than ever. I remember when I was a kid and falling off your bike was the
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