Category: CRM

  Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center

Although Andy is a bit more high-maintenance than me (at least when to comes to hotels) I think his latest

The Oracle machine seems to keep rolling along day after day, week after week. Not only does the company continue

Be sure to sign up for Internet Telephony Conference & Expo (ITEXPO) now and be part of the world’s premiere

Last week I had a chance to spend a good deal of time with Norman Stout the CEO of Inter-Tel.

It has been months since Google somehow started to omit TMCnet blogs from their BlogSearch service. Since the service is

If open-source telephony is going mainstream as I recently wrote about, then the subsets of open-source telephony are also booming.

I have written a few times in the past about TMC’s channel program and the fact we have built over

In the last few years the communications industry has been taken by storm through the invention of an open-source communications

Here are some interesting stories worth reading. Incidentally, I now have a Plantronics CS70N installed at my desk. It is