Category: FOW

Directly Gets $11 Million for Customer Experience and Future of Work

Directly Gets $11 Million for Customer Experience and Future of Work

Directly, a leader in customer experience automation, today announced an additional $11 million in new funding, expanding the $20 million
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Smith.ai Expands to 24/7 Virtual Receptionist Services

Smith.ai Expands to 24/7 Virtual Receptionist Services

Smith.ai has a well-regarded omnichannel solution providing not just basic call answering and message taking, but also supporting Facebook and
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ThoughtTrace Raises $10M for Contract Analytics and the Future of Work

ThoughtTrace Raises $10M for Contract Analytics and the Future of Work

While tens to hundreds of millions of people are forced to work from their homes thanks to Covid-19, they must
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Arria NLG and BNY Mellon Partnership is a GameChanger

Arria NLG and BNY Mellon Partnership is a GameChanger

Suffice it to say we are blown away by this new partnership between Arria NLG, a leading provider of Natural
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Remote Working Thoughts and Tips

Remote Working Thoughts and Tips

Thanks to the Covid-19 Coronavirus pandemic, LogMeIn recently saw 300% usage increase due to teleworking. As a reference – you
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Otter.ai Transcription: The Must-Have Collaboration Tool During Covid-19 and Beyond

Otter.ai Transcription: The Must-Have Collaboration Tool During Covid-19 and Beyond

It is rare we find a tool that we believe almost no organization can do without but we have. Otter.ai
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To Help With Covid-19, ATEN Launches Work-From-Anywhere Solution

To Help With Covid-19, ATEN Launches Work-From-Anywhere Solution

As more workers are forced to shelter in place, social distance, etc – they still need to get work done.
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Replicant.ai Launches Voice Responder, an Autonomous AI Voice bot for The Future of Work

Replicant.ai Launches Voice Responder, an Autonomous AI Voice bot for The Future of Work

Call centers are under intense pressure due to the COVID-19 pandemic. Many agents are packed tight into small work areas.
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ADA Gets $44M to Boost its AI-Chatbot Future of Work Solution

ADA Gets $44M to Boost its AI-Chatbot Future of Work Solution

The chatbot market has limitless potential as most customer and prospect interactions can benefit from the use of an automated
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Future of Work Expo Conference Chair Jon Arnold on Changing Careers, Job Training, AI and ML

Future of Work Expo Conference Chair Jon Arnold on Changing Careers, Job Training, AI and ML

The world’s Future of Work Expo takes place next week Feb 11-14 in Fort Lauderdale, FL. and it kicks off
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