Category: Marketing

Real-time connectivity has its pluses for consumers but more so for advertisers looking to put the right message in front

“The purpose of Edify is to build a solution that goes from CEO to developer to call center to unite

Time is limited and the only constant in tech is change. In this environment, our challenge at TMC has been

Time is limited and the only constant in tech is change. In this environment, our challenge at TMC has been

60% of companies are behind on digital transformation (DX) and 34% of business owners say half their workers will be

Companies have a never-ending list of cloud applications they rely on with crucial data becoming ever-more siloed. Yet, in order

It’s no secret that voice interfaces have become one of the most successful product categories in recent years. With the

Artificial intelligence is permeating every sector of business including customer contact and NewVoiceMedia is doing its part to help improve

According to a RingCentral report From Workplace Chaos to Zen: How App Overload Is Reshaping the Digital Workplace, when it comes to

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO