Category: SaaS

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with

Thanks to RCS, rich messaging will be the default on all mobile devices meaning companies will have the ability to

The pace of change in technology continues to increase and if your company generates its income from helping customers deal

We will be blogging away bright and early in the AM, tomorrow, Feb. 27, 2018 but for now congrats to

Thomas Saueressig, SAP SE’s 32-year-old chief information officer, looks for commitment when evaluating vendor pitches. Technology firms that get his

As the SD-WAN market continues to thrive and resellers and MSPs look to add these solutions to their arsenal, an

One of the most demanding communications environments is satellite where bandwidth can be extremely limited yet real-time communications is a

History was made this week As Dialpad launched a free version of their UCaaS platform for up to five users.

Metaswitch was on the leading edge of seeing the social media threat to carriers – they were somewhat-famous for warning