Category: Speech Technologies

Oracle is buying software companies at a rapid clip and has also embraced open source and SIP. So if you

Sorry about the whole not blogging thing today. I had meant to see the accountant and sign the tax documents

When IP based call centers first came of age there was a challenge presented in how to record VoIP calls

There is a power struggle at Inter-Tel. I find this surprising as from where I stand the company is running

TMC’s new Call Center 2.0 conference is off to a strong start… We are putting together the conference content of

I was reading yet another article today from David Sims, this one focusing on VoIP security. It is quite good

I will be speaking at the American Teleservices Association 2nd annual Technology Forum on April 25, 2006. I will be

Here is a new service from TMCnet – News Snapshots™ that will allow you to have a single page to

My youngest daughter woke up a few times last night meaning of course I got a late start which translates

I have now been asked three times in one day what the trends were from the last Internet Telephony Conference