Category: Unified Communications

Nortel’s Customer Experience 2.0

Perhaps one of my most interesting vendor meeting as of late was with Nortel where David Murashige VP & GM
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Mitel and Sun go Green

In the communications space there are a number of companies that tell us they are green and to be honest,
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Vermark’s Big Telecom Expense Management Ambitions

One of the fastest areas of growth in the communications market has got to be telecom expense management as TEM
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Microsoft’s Call Center Push

There is a level of excitement in the call center space I haven’t witnessed since VoIP began transforming the call
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Podcast: The VoIP Connection

Today I had a chance to conduct a podcast interview Mike Crown Managing Partner, Olaf Bellstedt CTO and Joe Aiello
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Communications To Fuel Global Economy Growth

Infonetics pegged PBX growth at 7% last year and they further mentioned that companies are beginning to slowly see the
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Carriers Need Advertising

I have been saying for over a decade that carriers need to explore ways to deliver enhanced services. To be
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IBM’s Unified Communications Predictions

I have had over two dozen meetings with companies in the communications space these past two weeks and it is
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Dan Miller New TMCnet Columnist

As I mentioned a while back, TMC is experiencing record growth and I promised we would maintain our high levels
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Tech Data Carries Cbeyond

My equipment vendor contacts tell me Cbeyond has great quality of service on their SIP trunks when compared to others
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