Category: e-commerce

As companies embrace digital transformation (DX), they shouldn’t forget about the customer experience (CX) says Elizabeth Magill, Senior Director, Product

Abstraction in tech adds value. Look no further than portable document format or PDF for an abstraction format for documents

It’s no secret that voice interfaces have become one of the most successful product categories in recent years. With the

According to a RingCentral report From Workplace Chaos to Zen: How App Overload Is Reshaping the Digital Workplace, when it comes to

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO

On December 9, 2016 we made the following predictions. Some we realized were ahead of their time but we figured,

At ITEXPO A month ago, we asked a room full of about 500 techies how many wanted the HomePod from

According to Robert Messer CEO of ABP, the company’s new IPTechView RMM, launched at ITEXPO, February in 2018, gives MSPS and VARs

Amazon and Google are two of the companies that strike fear into the hearts of startups and their investors. You

Thomas Saueressig, SAP SE’s 32-year-old chief information officer, looks for commitment when evaluating vendor pitches. Technology firms that get his