Category: Call Center

Digium just acquired Sokol & Associates the company behind the successful Asterisk training program and the Astricon trade show. This

Here is the latest in the contact center and CRM space. Interesting topics consist of call center trends in Mexico

It seems like if you are under 18 you spend a good deal of time twittering on well – Twitter.

John Chambers the CEO of Cisco is getting ready to speak here in Chicago and John is generally one of

I recently had a chance to speak with David Mandelstam at the Communications Developer Conference last month in Santa Clara,

  Here are some things to keep you busy this weekend. Some articles in the IP Communications and contact center

I am pretty excited about the UC for the Trading Floor seminar I will be moderating in a few weeks.

The Oracle machine seems to keep rolling along day after day, week after week. Not only does the company continue

  Please join me as I will be participating as a speaker at the following event fairly soon:   Unified

Be sure to sign up for Internet Telephony Conference & Expo (ITEXPO) now and be part of the world’s premiere