Category: Call Center

For companies who have call centers and were in any way affected by the do not call list, you may

I just landed and checked e-mail and one of the first messages I saw is that TMCnet broke one million

940,000 unique visitors with four days left to go!   I got this message today from my web team just

Be sure to check out the TMCnet channels when you get a moment… Think of them as micro-publications on various

Here is the release on TMC video – I have had many questions on this today. We are very excited

Yes I am on my way to Louisville, Kentucky to speak on VoIP to a group of hundreds of resellers

Sorry about the whole not blogging thing today. I had meant to see the accountant and sign the tax documents

When IP based call centers first came of age there was a challenge presented in how to record VoIP calls