Day: September 22, 2019

Serenova Integrates WFO, Focuses on AI, Integrations, User Experience and More

Serenova Integrates WFO, Focuses on AI, Integrations, User Experience and More

You likely know of Serenova as the award-winning cloud contact center solution that is used around the globe – in
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Windstream Upgrades OfficeSuite UC, Adds SD-WAN Integration, Scale and More

Windstream Upgrades OfficeSuite UC, Adds SD-WAN Integration, Scale and More

Windstream Enterprise announced a major upgrade to the OfficeSuite UC platform, its award-winning UCaaS solution, to expand support to companies with
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NextOrbit uses AI and ML to Help Retailers Optimize Profit via the Future of Work

NextOrbit uses AI and ML to Help Retailers Optimize Profit via the Future of Work

Retailers and e-commerce vendors share many, similar challenges such as unsold inventory and determining what optimal pricing is based on
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Facebook Buys Servicefriend for the Future of Work

Facebook Buys Servicefriend for the Future of Work

Future of Work (FoW) is the overarching term which describes how society will stay productive in the days ahead. There
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