One of the biggest challenges in the customer intelligence space is finding a privacy-compliant way to overcome identity resolution issues
The impact of cloud migration has grown across all industries and technologies. CRM was one of the first to embrace
There has been a dramatic increase in cyber attacks since Covid-19 teleworking began and reports to the FBI of cyber
ProviderRating.com is a revolutionary service that delivers an objective, data-driven comparison of telecom service providers based not on features and
While 69% of companies were not ready for extensive remote work when Covid-19 hit, it turns out 95% of business
Communications service providers (CSPs) have massive amounts of data flowing on their networks and millions of interactions with customers. The
Voximplant, the voice-first cloud communications company, today announced one-click integration of Google Cloud Dialogflow into Voximplant’s full-featured CPaaS platform. This follows
Citrix Systems, Inc. and Microsoft Corp. are joining forces for the future of work (definition) by partnering to help organizations accelerate the
AI-based Cortical.io Contract Intelligence with semantic search improves contract management workflow, significantly reducing the time it takes to review contracts
Enea is helping Vodafone improve video QoE for its subscribers using the Enea Openwave Traffic Management solution. QoE is a
