Month: April 2024

Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration

Vonage Elevates Cloud Communications with Advanced Noise Cancellation and AI Integration

Vonage, a global leader in cloud communications, has added exciting enhancements in noise cancellation technology and AI-driven capabilities. These enhancements
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Cyara Enhances AI and Assurance Services in the CX Space

Cyara Enhances AI and Assurance Services in the CX Space

Cyara, an award-winning company specializing in customer experience (CX) assurance, is making significant strides in enhancing its AI capabilities and
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MiaRec Demos AI-Powered Quality Assurance Tools for Contact Centers

MiaRec Demos AI-Powered Quality Assurance Tools for Contact Centers

MiaRec, known for its innovations in contact center technology, recently showcased enhancements to its AI-based analytics and quality assurance tools.
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What is a Data Lake

What is a Data Lake

Some fun weekend reading: Snowflake was one of the companies that really popularized data lakes and they made themselves into
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How LeapXpert Combines Consumer Messaging with Enterprise Security and Compliance

How LeapXpert Combines Consumer Messaging with Enterprise Security and Compliance

Messaging sprawl has gotten out of hand – with the need for the typical person to check multiple email accounts,
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