Category: CRM

Microsoft and Salesforce are getting cozy: The two have decided to extend their strategic partnership to connect their productivity apps and

“The robots aren’t coming, they are here,” is all I could think of today as I mulled over my notes

Welcome to the Perspectives live blog for 2015. A follow up to blogs from 2014, 2013 and 2010. The live

Regardless of whether you made it to ITEXPO in Miami or not – these are some of the important happenings

Are you interested in WebRTC but yet you missed the largest event in the space, WebRTC Expo a few months

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get

Alan Percy had a challenge… The Senior Director of Marketing at AudioCodes saw the promise of WebRTC three years ago…

Over the past few decades as telephony has opened up, we have seen the advent of APIs on computers which

GENBAND Perspectives 14 kicks off this morning – expect the live blog here… Last night the company hosted a networking

I’m here in Indianapolis, Indiana and will be live blogging the Interactive Intelligence Interactions 2014 event where I expect to