Category: API

Citing the common theft of conference call pin codes in places like political campaigns, Michael Crown, President of FracTEL told

Texting is becoming a crucial form of communications for companies and to help facilitate the transition, CSF Corporation has expanded

In 1997, years before Skype, Vonage and before Cisco discovered VoIP, VirtualPBX was invented. To say the company was early

After exhaustive interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving

President and CEO Donovan Jones Years before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile

The quality of phone calls varies for a variety of reasons from network congestion to weak headset batteries and wireless

NEC has been a technology leader in the communications space for decades and as the market has evolved to UC

According to a RingCentral report From Workplace Chaos to Zen: How App Overload Is Reshaping the Digital Workplace, when it comes to

Genesys has completed the acquisition of privately-held Altocloud Ltd., a cloud-based customer journey analytics provider founded and led by CEO

In a short amount of time Talkdesk has amassed 1,400 global customers according to an exclusive interview we had with