Category: CRM

I would love to catch you in LA if you get a chance. I’ll be speaking at a seminar titled

TMC was featured on the front page of the business section of the Stamford Advocate newspaper today. It was also

Please enjoy my September, 2006 High Priority column from Customer Interaction Solutions Magazine. It was a real rush meeting Marc.

How often – seriously now – do we get to read stories that encompass both CRM and lawyers. Usually you

I have never seen so many registrations form Tier one service providers at any previous TMC event. This Internet Telephony

Time is running out to take advantage of early-bird pricing for Internet Telephony Conference & Expo. A reminder to my

Here is the latest look of the Communications Solutions website. I hope you like it.

A number of consumer advocacy groups and others have trying to encourage the FCC and government to put a stop

What happens when you use Google search technology to ferret out information hidden in your enterprise archives? According to this

Here is the partially edited interview I had with Tony Krueck, VP of Product Development at Sprint. This was a great