Category: FOW
VoiceOps is a transcript-based call center coaching and training solution which uses AI. We consider it to be a Future
For many years, Apple has shown the world the processor while important can take a backseat to the software integration
Helpshift is a company which really embodies the future of work – it enables one, connected customer service experience. Customers
Back in 2013 we spoke with John Lauer, co-founder and CEO of Zipwhip and reported in a post entitled: ZipWhip:
Conversational AI is the future if Alexa, Siri and OK Google have taught us anything. Companies get this – they
Quiq recently raised $12.5M to bring bots and messaging to customer service. This is a very important and fast-growing space
Pyze has raised $4.6 million in funding to expand its platform for AI-driven user analytics and campaign management for multiple marketing channels. We
We’ve seen a dramatic increase in open-workspaces as companies look to make their floor plans more compliant with the Future
The Future of Work is evolving and businesses who don’t embrace it will be eclipsed by competitors they never saw
At Transform 2019 recently, Microsoft CTO Kevin Scott sat down with Deepak Agarwal, LinkedIn’s VP of artificial intelligence, to discuss a range