Tag: ai

[24]7.ai Engagement Cloud Integrates the Best of Digital and Voice for Customer Interactions

[24]7.ai Engagement Cloud Integrates the Best of Digital and Voice for Customer Interactions

7.ai has been building a truly unique customer interaction company over the past two decades, quietly and under the radar
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Guident Acquires Holy Grail Patent for EV Power from Shock Absorbers

Guident Acquires Holy Grail Patent for EV Power from Shock Absorbers

Range anxiety is a huge problem for may EV owners as they don’t want to run out of power and
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Guavus Launches AI-based Analytics and Automation Products for CSPs

Guavus Launches AI-based Analytics and Automation Products for CSPs

Communications service providers (CSPs) have massive amounts of data flowing on their networks and millions of interactions with customers. The
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What is L2M: Lifelong Learning Machines?

What is L2M: Lifelong Learning Machines?

Artificial intelligence (AI) and machine learning (ML) systems have greatly advanced as of late. Still, AI is not intelligent in
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Sixgill Sense 3.0 Marries MLOps to IoT, Cameras and Devices

Sixgill Sense 3.0 Marries MLOps to IoT, Cameras and Devices

Sixgill vetted Sense 3.0 is designed to be a complete, highly flexible, extensible and scalable platform that unites all of
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Talkdesk Grows Team and Product Portfolio to Offer Complete Contact Center Solution

Talkdesk Grows Team and Product Portfolio to Offer Complete Contact Center Solution

Talkdesk is well-positioned for the current state of global semi-quarantine thanks to Covid-19 Coronavirus. Their cloud-based contact center solution was
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ADA Gets $44M to Boost its AI-Chatbot Future of Work Solution

ADA Gets $44M to Boost its AI-Chatbot Future of Work Solution

The chatbot market has limitless potential as most customer and prospect interactions can benefit from the use of an automated
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EPOS | Sennheiser Lauch Super-Premium Audio Solutions for the Enterprise Market

EPOS | Sennheiser Lauch Super-Premium Audio Solutions for the Enterprise Market

What is the story behind the hot-new premium audio company EPOS? From their website: In 2018, Demant A/S and Sennheiser
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Smart Selling with Oracle AI

Smart Selling with Oracle AI

It takes more than guile, charisma and good communication skills on the phone or in person to be a great
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Communications AI Firestorm Explored at ITEXPO/MSPEXPO

Communications AI Firestorm Explored at ITEXPO/MSPEXPO

Beyond Turing Computable Numbers to Computable Communications – Part 1 By Thomas B. Cross CEO TECHtionary.com Doubt anyone would argue
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