Tag: chatbot

eGain Messaging Hub Adds BYO-Bot Functionality

eGain Messaging Hub Adds BYO-Bot Functionality

Omnichannel customer engagement solutions company eGain has added some great new features to its solution allowing third-party bots to better
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ADA Gets $44M to Boost its AI-Chatbot Future of Work Solution

ADA Gets $44M to Boost its AI-Chatbot Future of Work Solution

The chatbot market has limitless potential as most customer and prospect interactions can benefit from the use of an automated
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Facebook Buys Servicefriend for the Future of Work

Facebook Buys Servicefriend for the Future of Work

Future of Work (FoW) is the overarching term which describes how society will stay productive in the days ahead. There
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Botsify, The Chatbot Company That Doesn’t Require Programming

Botsify, The Chatbot Company That Doesn’t Require Programming

The growth of the chatbot market will continue its meteoric rise to $5.63 billion by 2023. We consider chatbots to
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Quiq Gets Funded for Bots, Messaging for Future of Work. Exclusive Interview

Quiq Gets Funded for Bots, Messaging for Future of Work. Exclusive Interview

Quiq recently raised $12.5M to bring bots and messaging to customer service. This is a very important and fast-growing space
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IBM Watson Ads Builder Enables Unique Consumer Conversations

IBM Watson Ads Builder Enables Unique Consumer Conversations

IBM Watson is no stranger to chatbots as it works with a number of leading contact center companies to provide
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