Tag: coronavirus

Customer Service Inquiries up 17% Since Pandemic says Kustomer Survey

Customer Service Inquiries up 17% Since Pandemic says Kustomer Survey

NEW DATA FROM KUSTOMER REINFORCES THE CRITICAL ROLE OF CUSTOMER SERVICE DURING THE COVID-19 CRISIS —  Increased Customer Inquiries, Complex
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We Asked an Expert: How Should Companies Communicate During the Covid-19 Pandemic?

We Asked an Expert: How Should Companies Communicate During the Covid-19 Pandemic?

The current Covid-19 pandemic has dramatically changed the landscape of advertising and PR. In a world used to planning advertising
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Pandemic Tech: Communications Infrastructure Companies React to the New Normal

Pandemic Tech: Communications Infrastructure Companies React to the New Normal

As a critical infrastructure service, businesses are modifying their strategies to better serve their customers. As the long term impact
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Remote Working Thoughts and Tips

Remote Working Thoughts and Tips

Thanks to the Covid-19 Coronavirus pandemic, LogMeIn recently saw 300% usage increase due to teleworking. As a reference – you
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How Tech, IoT and Sigfox Can Help Solve Covid-19 Problems

How Tech, IoT and Sigfox Can Help Solve Covid-19 Problems

IoT, AI, smartphones and wearables together are an incredibly powerful team. We are seeing developers start to code apps which
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Verint Boosts Visibility and Compliance Solutions to Help with Covid-19 Pandemic

Verint Boosts Visibility and Compliance Solutions to Help with Covid-19 Pandemic

Verint is providing a Covid-19 rapid response effort to complement its Interaction Analytics solution for organizations needing immediate and ongoing
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CenturyLink Donates and Installs High-Speed Connectivity to Hospital Ship USNS Mercy Amid COVID-19 crisis

CenturyLink Donates and Installs High-Speed Connectivity to Hospital Ship USNS Mercy Amid COVID-19 crisis

Many companies have been doing their part to assist amid the Cpvid-19 Coronavirus pandemic. CenturyLink is no exception. They installed
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Peerless Network Adds Rapid Teleworking Option to Aid in Social-Distancing Initiatives

Peerless Network Adds Rapid Teleworking Option to Aid in Social-Distancing Initiatives

It has been an exciting time for Peerless Network – Last summer we broke the news on the company’s Cloud
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Hackers are using CoronaVirus Phishing to Target Workers

Hackers are using CoronaVirus Phishing to Target Workers

Hackers are constantly looking to use relevant information as a way to get unsuspecting people to click on their phishing
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SD-WAN Expo Exhibitor Martello Enables CoronaVirus-Inspired Teleworking for Mitel Users

SD-WAN Expo Exhibitor Martello Enables CoronaVirus-Inspired Teleworking for Mitel Users

Recently we were interviewed by the talented Asieh Namdar of CGTN. We mentioned SD-WAN will be one of the technologies
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