Tag: FOW

Machine Learning and AI are Transforming Employee Workloads for all the Right Reasons

Machine Learning and AI are Transforming Employee Workloads for all the Right Reasons

Advancements in technologies such as machine learning and artificial intelligence are growing in the workplace – to the benefit of
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VoiceOps gets $9M For AI-Powered Sales and Future of Work

VoiceOps gets $9M For AI-Powered Sales and Future of Work

VoiceOps is a transcript-based call center coaching and training solution which uses AI. We consider it to be a Future
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Intel Continues Lead in Performance, AI, Partnerships and is Evolving Moore’s Law

Intel Continues Lead in Performance, AI, Partnerships and is Evolving Moore’s Law

For many years, Apple has shown the world the processor while important can take a backseat to the software integration
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Helpshift’s AI and Asynchronous Customer Conversations Embody the Future of Work

Helpshift’s AI and Asynchronous Customer Conversations Embody the Future of Work

Helpshift is a company which really embodies the future of work – it enables one, connected customer service experience. Customers
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Zipwhip Adds Desktop App, Poised for More Business Texting Growth

Zipwhip Adds Desktop App, Poised for More Business Texting Growth

Back in 2013 we spoke with John Lauer, co-founder and CEO of Zipwhip and reported in a post entitled: ZipWhip:
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Vonage Buys Over.ai for Future of Work

Vonage Buys Over.ai for Future of Work

Conversational AI is the future if Alexa, Siri and OK Google have taught us anything. Companies get this – they
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Itential  Automation Gateway Boosts Network Automation, Transforms Scripts into APIs

Itential Automation Gateway Boosts Network Automation, Transforms Scripts into APIs

Itential’s new “Bring Your Own Automation” solution enables network teams to integrate their existing automation efforts and transform scripts into
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Quiq Gets Funded for Bots, Messaging for Future of Work. Exclusive Interview

Quiq Gets Funded for Bots, Messaging for Future of Work. Exclusive Interview

Quiq recently raised $12.5M to bring bots and messaging to customer service. This is a very important and fast-growing space
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Pyze Raises $4.6M to Democratize Business Intelligence for the Future of Work

Pyze Raises $4.6M to Democratize Business Intelligence for the Future of Work

Pyze has raised $4.6 million in funding to expand its platform for AI-driven user analytics and campaign management for multiple marketing channels. We
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Concentrating in the Open Workspace Future of Work [Infographic]

Concentrating in the Open Workspace Future of Work [Infographic]

We’ve seen a dramatic increase in open-workspaces as companies look to make their floor plans more compliant with the Future
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