Tag: future of work

Phone.com adds CRM and AI Capability with Sam.AI

Phone.com adds CRM and AI Capability with Sam.AI

Phone.com has announced that its platform now integrates of SAM.AI, a network-powered CRM platform that leverages AI. The company says
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New UJET SMS Adapter for Contact Centers

New UJET SMS Adapter for Contact Centers

5 billion people have mobile phones – a staggering amount. More importantly – people use these phones as their primary
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Employees Say 34% of Meetings Are A Waste of Time

Employees Say 34% of Meetings Are A Waste of Time

Many of us know this intuitively but sometimes it’s nice to see market research reinforce what we know already. According
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Kustomer Embraces Future of Work with AI and ML Upgrades

Kustomer Embraces Future of Work with AI and ML Upgrades

We told you back in May Kustomer was reinventing CRM: “We are like Salesforce but 20 years newer and 20
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NextOrbit uses AI and ML to Help Retailers Optimize Profit via the Future of Work

NextOrbit uses AI and ML to Help Retailers Optimize Profit via the Future of Work

Retailers and e-commerce vendors share many, similar challenges such as unsold inventory and determining what optimal pricing is based on
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Lifesize Touts Future of Work, Ease-of-Use and Interoperability as Reasons for Growth

Lifesize Touts Future of Work, Ease-of-Use and Interoperability as Reasons for Growth

We first started covering Lifesize in 2007 with a piece which described the company’s near-telepresence solution at a fraction of
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Highfive Video Collaboration Platform Connects Across Any SIP-Enabled Meeting Platform

Highfive Video Collaboration Platform Connects Across Any SIP-Enabled Meeting Platform

Dealing with numerous collaboration and conferencing platforms can be a productivity drain as well as a security risk. Often companies
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Botsify, The Chatbot Company That Doesn’t Require Programming

Botsify, The Chatbot Company That Doesn’t Require Programming

The growth of the chatbot market will continue its meteoric rise to $5.63 billion by 2023. We consider chatbots to
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Machine Learning and AI are Transforming Employee Workloads for all the Right Reasons

Machine Learning and AI are Transforming Employee Workloads for all the Right Reasons

Advancements in technologies such as machine learning and artificial intelligence are growing in the workplace – to the benefit of
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VoiceOps gets $9M For AI-Powered Sales and Future of Work

VoiceOps gets $9M For AI-Powered Sales and Future of Work

VoiceOps is a transcript-based call center coaching and training solution which uses AI. We consider it to be a Future
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