Call centers are under intense pressure due to the COVID-19 pandemic. Many agents are packed tight into small work areas.
The world’s Future of Work Expo takes place next week Feb 11-14 in Fort Lauderdale, FL. and it kicks off
The royal family looks like it could be breaking up – Prince Harry and Meghan Markle will be moving to
At one point in time, 96% of work was farming-related but over time, automation has helped boost the productivity of
AI has a problem – it is difficult to scale applications without a complex distributed architecture. Companies have to hire
This past July we wrote about how Democratization of AI is part of the future of work: The early days
Kustomer, the enterprise customer service platform, today announced its Series E round of funding of $60 million, which is their 4th round of