Phone.com has announced that its platform now integrates of SAM.AI, a network-powered CRM platform that leverages AI. The company says
5 billion people have mobile phones – a staggering amount. More importantly – people use these phones as their primary
Many of us know this intuitively but sometimes it’s nice to see market research reinforce what we know already. According
We told you back in May Kustomer was reinventing CRM: “We are like Salesforce but 20 years newer and 20
Retailers and e-commerce vendors share many, similar challenges such as unsold inventory and determining what optimal pricing is based on
We first started covering Lifesize in 2007 with a piece which described the company’s near-telepresence solution at a fraction of
Dealing with numerous collaboration and conferencing platforms can be a productivity drain as well as a security risk. Often companies
The growth of the chatbot market will continue its meteoric rise to $5.63 billion by 2023. We consider chatbots to
Advancements in technologies such as machine learning and artificial intelligence are growing in the workplace – to the benefit of
VoiceOps is a transcript-based call center coaching and training solution which uses AI. We consider it to be a Future