Tag: future of work

New TELUS International Bot Platform Adds Sentiment-Based Routing, Language Translation, and Context-Aware Responses

New TELUS International Bot Platform Adds Sentiment-Based Routing, Language Translation, and Context-Aware Responses

One of the challenges of dealing with the volume of customer interactions is the peak-time contacts which may be difficult
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SugarCRM Acquires Node Inc. for Deep Learning and the Future of Work

SugarCRM Acquires Node Inc. for Deep Learning and the Future of Work

One of the definitions of the future of work is increased use of AI to make better corporate decisions. Just
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SupportLogic Raises $12 Million for its AI-Powered Support Platform

SupportLogic Raises $12 Million for its AI-Powered Support Platform

Our favorite definition of future of work is AI enabling workers to become more productive and efficient. Just like Microsoft
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MAT by Massively.AI is the Conversational Marketing Future of Work

MAT by Massively.AI is the Conversational Marketing Future of Work

There are a lot of AI-based chatbot platforms out there and that is good thing as the market for these
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Future of Work: 95% are Now Comfortable with Extensive Remote Work

Future of Work: 95% are Now Comfortable with Extensive Remote Work

While 69% of companies were not ready for extensive remote work when Covid-19 hit, it turns out 95% of business
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Citrix and Microsoft Partner to Accelerate the Future of Work

Citrix and Microsoft Partner to Accelerate the Future of Work

Citrix Systems, Inc. and Microsoft Corp. are joining forces for the future of work (definition) by partnering to help organizations accelerate the
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Cortical.io Contract Intelligence with Semantic Search is The Future of Work

Cortical.io Contract Intelligence with Semantic Search is The Future of Work

AI-based Cortical.io Contract Intelligence with semantic search improves contract management workflow, significantly reducing the time it takes to review contracts
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Amazon Honeycode Coding Platform for Non-Coders is  the Future of Work

Amazon Honeycode Coding Platform for Non-Coders is the Future of Work

Amazon’s new cloud service Honeycode is a table-driven programming environment complete with Wizards and help boxes, designed to ease you
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Directly Gets $11 Million for Customer Experience and Future of Work

Directly Gets $11 Million for Customer Experience and Future of Work

Directly, a leader in customer experience automation, today announced an additional $11 million in new funding, expanding the $20 million
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Smith.ai Expands to 24/7 Virtual Receptionist Services

Smith.ai Expands to 24/7 Virtual Receptionist Services

Smith.ai has a well-regarded omnichannel solution providing not just basic call answering and message taking, but also supporting Facebook and
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