Smith.ai has a well-regarded omnichannel solution providing not just basic call answering and message taking, but also supporting Facebook and
While tens to hundreds of millions of people are forced to work from their homes thanks to Covid-19, they must
Suffice it to say we are blown away by this new partnership between Arria NLG, a leading provider of Natural
Salesforce, proving to be one of the fastest moving in tech just announced Work.com – new technology solutions and resources
Radisys has become one of the most exciting and diverse telecom solutions companies in the market. They are not just
CRM and CX leader SugarCRM announced today the launch of Sugar Integrate, to help companies more easily and efficiently integrate with
It is rare we find a tool that we believe almost no organization can do without but we have. Otter.ai
Call centers are under intense pressure due to the COVID-19 pandemic. Many agents are packed tight into small work areas.