If I have to say what the most interesting thing happening in the call center today it is call center
It has been a wild week here in Lisbon at Dialogic Connections and there is so much going through my
Perhaps the most important takeaway from the Dialogic Connections event taking place this week in Lisbon, Portugal is that Nick
As scary as it sounds while I was mobile blogging from Dialogic Connections last night, little did I know Martyn
Hats off to Vonage for innovating. First it was free weather reports for its subscribers and now free traffic reports.
Seriously people don’t care. Excuse the profanity but I can’t believe it. At the last ITEXPO I asked hundreds of
I just came across this article by accident on the NetworkWorld site. It talks about ITEXPO and the Cisco IP
A sign of a healthy market is one in which there is lots of money being made. IDC reports that
Carphone Warehouse is a major player in Europe and decided recently to get into VoIP with the purchase of Sonus