Yahoo/Microsoft Deal Off

It seems any chance of a deal between Microsoft and Yahoo is over. The number of billionaire Yahoo investors who are likely furious about this state of affairs which is trashing Yahoo's stock can't be counted on a single hand.... continue reading...

Packet8 Virtual Trunking

Last month I discussed a rumor regarding 8x8/Packet8 providing SIP trunking services. It turns out this rumor was true as today the company released the news they will not only provide SIP trunking but a more comprehensive product they call... continue reading...

Hyperconnectivity, Live and in Person

You can't escape the reality that interconnectivity between humans will increase at a more rapid pace as time goes on. The myriad ways in which we connect with one another, e-mail, social networks, blogging, IM, SMS, telephone, voicemail and others... continue reading...

Sipera Looks To The Channel

Expect Sipera, the Texas-based company focusing on VoIP/UC security to look for resellers to sell their products worldwide. Brenadan Ziolo, the company's VP of Marketing Operations visited TMC this week to brief us on where the company is going with... continue reading...

Keep In Touch

If you haven't noticed, there will be more and more touch-enabled devices in your future. The craze seemed to get the biggest boost from the popularity of the iPhone interface which spawned a number of similar interfaces from competing phone... continue reading...

Build Communities With Google's Help

Let's say your company plays in a few different spaces such as information technology, security and storage. And let's say your company has decided to build a community of interest which is dedicated to a specific subject area as you... continue reading...

Podcast: AudioCodes Mediant 1000 MSBG

Recently, AudioCodes released the Mediant 1000 MSBG (Multi-Service Business Gateway) a device which combines the following: media gateway, enterprise class session border controller, data router, firewall, LAN Switch, WAN access, Stand Alone Survivability and an on-board general purpose server. This... continue reading...

T-Mobile Lawsuit Repercussions

Rob Adler has an interesting take on the T-Mobile/Starbucks WiFi lawsuit at his Vantage blog. His point? That the PR hit of winning a lawsuit which takes away WiFi from millions of users will be extreme. I can't help but... continue reading...

Will Steve Jobs Wow Us?

It seems that if you do not blog about the iPhone this weekend you will be out touch with the blogging and news gathering communities. It is just that important. On Monday we will have a new Apple mobile device... continue reading...

Tech Overload For Rich Tehrani

You may hear less from me than usual over the next week as I have a new Laptop -- a Dell M1530, a new desktop from Dell and a new HTC XV6800 (my old one had an unfortunate encounter with... continue reading...

CBX 2008 News and Analyis

Telx CBX has kicked off and I am going to be doing all the video reporting in about 20 minutes. Here is my quick take on the news breaking from the show so far: WBS Connect will provide telepresence service... continue reading...

HTC Touch Pro

The HTC Touch Pro may be the ultimate Blackberry killer. I know the term "killer" is used very often but let's look at this situation carefully... People who type a lot benefit from a keyboard. Sure, an on-screen keyboard works... continue reading...

Plantronics Calisto Pro Series Review

I have had a few months to use the Plantronics Calisto Pro Series wireless telephone and bluetooth headset and I remain tremendously impressed by this solution which I say is perfect for the small business who wants maximum flexibility... continue reading...

Mobile Virtual Worlds Emerge

There are so many communications companies pushing products and services revolving around virtual worlds, one wonders if we are about to see a new subset of communications break out and achieve mass appeal like VoIP, the iPhone or Blackberry. Do... continue reading...

Will LTE Fuel IMS?

Will LTE fuel IMS? Bob Emmerson seems to think so and he has a great point. With similar elements defined in WiMAX, LTE and IMS, the chances that carriers will have to install more and more IMS components are good.... continue reading...

Flat Rate Voice/Data Plans for SMBs

If you are an SMB and you feel you would like to pay less for voice and data service, perhaps now is the time for you to rejoice... Well at least smile. The reason is there is a new flat... continue reading...

Telephony Hardware Community

Be sure to visit TMC's newest Global Online Community (GOC), Telephony Hardware sponsored by Pika Technologies. Why would you visit? Simply because regularly visiting a TMC community is an ideal way to learn about a specific topic such as in this... continue reading...

Why Microsoft Needs to Worry About Firefox

Mozilla's Firefox is on schedule to break 20% share next month and this is very bad news for Microsoft. If we are to play out what the next 5-10 years will look like in the world of technology, one of... continue reading...

Headed to Telx CBX 2008

Later this week I will be a video reporter at the Telx CBX (customer business exchange) event in New York. I always like the CBX events and am looking forward to meeting with the companies in the carrier hotel space... continue reading...

Nortel User Group 2008

I am off to Dallas for this event. Maybe I will see you there. Back online soon. -- Rich... continue reading...

One More Reason To Vacation in the Bahamas

Recently the Bahamas Telecom Company (BTC) decided to migrate its existing countrywide wireline network to IP using Sonus and Calix gear. The move to IP will reduce the amount of equipment that needs managing and in addition, the Bahamian phone... continue reading...

Of IP Communications and Broadband Reliability

I came across an interesting article in the New York Times by Randall Stross which discusses consumer VoIP services, the differences in quality between them and the general trend towards multiple services of lower reliability replacing a single service (PSTN)... continue reading...

Speaking at IP Sizzles 2008

I am really looking forward to IP Sizzles 2008 -- formerly VoIP Sizzles 2008. What is it you ask? Well I am glad you did. IP Sizzles is an event put on by ABP which focuses on educating resellers on... continue reading...

Microsoft Response Point at Costco

Is the world ready to buy their IP PBXs from Costco? We are about to find out as the warehouse club with 537 worldwide stores and over 51 million card holders will be carrying Syspine/Microsft's Response Point, the entry level... continue reading...

Vocaltec Sells Patents to Karo Millennium

In a way, I must thank VocalTec because it was companies like them that helped me realize how IP would revolutionize communications and further help me decide to launch a magazine dedicated to the market in 1997. VocalTec was one... continue reading...

WiMAX Research Launched

If you are interested in analysis on the ClearWire WiMAX deal and other facets of the exciting WiMAX industry, you are in luck as Sidecut Reports has a new report which goes into depth on all parts of the burgeoning... continue reading...

Google in Travel and A Monopoly

I was just reading how Google may soon get into travel search and as I realized this I wondered which companies would be affected. Travelocity? Expedia? Countless others? It will be interesting to watch. I also came across an article... continue reading...

Of Cell Phones and Unborn Babies

Does cell phone use cause behavioral problems in children? A new study is out on the the matter and while it is not conclusive it did find increased cell phone use does seem to lead to children with more behavioral... continue reading...

Post Memorial Day Communications Update

It has been a long weekend for many in the US as the weather these past few days was fantastic and based on the level of incoming e-mail I received, it seems many in the tech and telecom industries took... continue reading...

Google To Explain Search Rankings

Quite simply, ranking on search engines is crucial for so many businesses and a even slight change in the way search engines rank results can cripple a business. Having said that, it seems Google is one of the more active... continue reading...

Being Part of Squawk Box

I spent part of my morning on Alex Saunders' Squawk Box -- a gathering place for industry analysts and thought leaders to discuss important technology issues of the day. Topics today included Ariel Waldman's harassment allegations against Twitter. This conversation... continue reading...

Podcast: Objectworld's David Levy

Objectworld's CEO, David Levy Objectworld is a Canadian-based software-only company providing unified communications solutions for small to medium businesses. Their solution includes UM, fax server, IVR, TTS, Exchange & Lotus Notes integration, etc. Objectworld's solutions work with about 90% of... continue reading...

Microsoft Live Search Cashback Analysis

Would you switch your search engine if you got paid to do so? Amazon tried this recently with their A9 search engine and countless dotcoms did as well with chances to win millions if you used them. No one seems... continue reading...

Podcast: Starent Networks Thierry Maupilé

As the wireless industry evolves, the level of complexity has evolved with it allowing companies such as Starent Networks to thrive by delivering technology which enables carriers to deliver rich content multimedia services. We all have cell phones and it... continue reading...

Roku: The Apple of TV?

Without a doubt, the new Netflix Player by Roku set top box will become a serious contender for the title "iPod of the world of television." I haven't seen this device yet but based on what I have read... continue reading...

MindWireless Podcast

MindWireless is focused on the wireless expense management space which as you might imagine is an area of growing importance inside telecom expense management. Just think about how complicated it is to manage wireless gadgets as employees have become obsessed... continue reading...

Cisco EMC Merger Rumor

With a majority stake in VMware and a commanding lead of the storage space, what's not to like about EMC. If you are Cisco, it makes sense to pick up EMC now because the stock is down a bit and... continue reading...

CBS Picks up CNET

Congratulations to CNET for being acquired by CBS for a 40% premium. I have always admired the company and I am curious to see how it changes as it becomes part of a larger media company which has so many... continue reading...

Packet8 SIP Trunking Rumor

I have heard a rumor regarding 8x8/Packet8 getting into the SIP trunking business. No confirmation yet but this makes great sense as this area of the market is doing well. All trunks will eventually be SIP trunks it seems... Unless... continue reading...

New WiMAX News Site

TMCnet grows daily with thousands of new news items and stories. As the site grows, we are always looking for ways to improve. One of these ways is to develop community pages which focus on a particular subject matter... continue reading...

ITEXPO West 2008 Conference Announced

One of the areas we have been feverishly working on at TMC is our conference program for ITEXPO,September 16-18, 2008 at the Los Angeles Convention Center. We have truly strengthened this offering with the addition of new TMC University certifications.... continue reading...

My Canada Trip and Nortel Wrap Up

I am back from Canada and the first thing I did when turning on my phone was praise the engineers who came up with the awkward-sounding acronym called EVDO. By the way in my discussions in Canada it seems the... continue reading...

Virtual Worlds, The Future of Communications

I am here at Nortel R&D headquarters in Ottawa, Canada where the Nortel incubation team is showing us a bunch of the latest technologies they are working on in the labs. This is the first day the media has... continue reading...

What the HP/EDS Deal Means

When you look around the tech market you see factors which suck the profit out of every nook and cranny. In hardware there is a trend towards standards-based hardware which is not slowing down. As this trend continues, prices shrink... continue reading...

UMAThought Leader Steve Shaw on TMCnet

Few people know more about UMA than Steve Shaw... He really lives and breathes this market. This is why I am thrilled Steve will be writing for TMCnet with a special focus on unwired mobile access or UMA. Here is... continue reading...

10 Reasons SPOT Watches Died Out

As one of the biggest advocates of SPOT watches, the wrist-carried devices which allowed you to receive immediate stock quotes, news and calendar updates on the go -- I could not be more sad to hear these gadgets will no... continue reading...

Cablevision's WiFi Network in New York City

WiFi is not new and providing WiFi to a city is not new. What is new and worth noodling on is the fact Cablevision will soon have a WiFi network in New York City -- well over the next... continue reading...

PAETEC: Success Under the Radar

Recently I traveled to San Francisco to PAETEC World, the largest of annual meetings that PAETEC has with its customers. During this cold San Francisco week, over 350 customers and well over 100 PAETEC employees spent a few days in... continue reading...

Vonage Record Quarter: Jeff Citron Interview

Vonage has done a great job this last quarter --  posting growth numbers in a slower economy. I just had a podcast interview with Jeffrey Citron where he talked about the company's growth rate and the number of new initiatives... continue reading...

SkyFire: The Cure for iPhone Envy

Do you have iPhone envy? I do. In fact, just this past Sunday I walked into the AT&T store and I browsed TMCnet on the iPhone and was blown away at how easy it was to surf on this phone... continue reading...

Skype as David, Telcos as Goliath

OK, now I have heard it all. Large, incumbent telephone companies are going to launch a competitor to Skype. But before I proceed with my thoughts, as often the case with such amazing speculation, it is good to air out... continue reading...

eGlue Interview With Dror Pockard

Today I had a chance to interview Dror Pockard who is the CEO of eGlue, the only tech company I know that was developed on a kibbutz. If you aren't aware, a kibbutz is an Israeli agricultural community and to... continue reading...

Hosted Application Demand Fuels SalesForce.com

Hosted applications continue to get more press as time goes on. Similar to the e-commerce space, this market saw a slew of new entrants during the bubble times and many of these companies subsequently crashed and burned. Obviously having ASPs... continue reading...

Avtech Software Protects Data Centers

Companies spend incredible sums of money on their communications and technology infrastructure but all too often they do not focus enough attention on protecting the investment in such equipment. As telepresence, unified communications, handheld devices, mobility and IP communications turbocharge... continue reading...

Microsoft Withdraws Yahoo Proposal

In a surprise move, Microsoft announced it has withdrawn its offer for Yahoo. Boy this thing is taking a long time. If this is just posturing, it seems like it is taking focus off the big picture for both firms.... continue reading...

Sangoma's David Mandelstam Shares Thoughts

Sangoma's David Mandelstam always has something interesting to say so I invited him to have a podcast with me. What can you learn from listening is how well Sangoma and other communications companies are doing -- even in a slow... continue reading...

Nortel's Joel Hackney Discusses Earnings

Nortel announced earnings today and to get more detail on the news I had a chance to speak with Joel Hackney, President of the Enterprise Solutions Group at Nortel. Some details worth sharing... The company's net loss widened but revenue... continue reading...

NET has Record Quarter

Good news in the communications space from from NET who announced their highest level of profitability in 10 years. According to the company, total revenue in the fourth quarter was $33.4 million, a 15 percent increase from $29 million in... continue reading...

Interactive Intelligence has Record Quarter

In a challenging economic environment, what can one say about the financial performance of Interactive Intelligence? Consider this: quartlerly revenue of $29.5 million; up 21 percent over revenues of $24.3 million in the same quarter last year. I must admit... continue reading...

Interop Bound and Thanks

Another year, another Interop. I am off once again across the country to Vegas where I will likely spend more time standing in line than I will sleeping. How amazing is the fact that you can build a city in... continue reading...

Half a Million Hacked Websites

I don't mean to sound alarmist but half a million hacked websites? is that how many there are? In other words if users hit any of 500,000 sites using IE they will likely be infected? Talk about an electronic pandemic.... continue reading...

PhoneTag, The New Simulscribe

Jamie Siminoff beams with enthusiasm as he explains to me in this podcast about his excitement regarding his company's name change from SimulScribe to PhoneTag. According to Siminoff, sales have increased dramatically since the announcement of the new name and... continue reading...

Blackberry Voice Search

TellMe just launched a new application which allows people to use their Blackberry for voice search. utilizing the TellMe speech recognition engine and Microsoft Live Search, you can have search results automatically localized if you happen to have a GPS-enabled... continue reading...

PayPal and Phishing

Phishing and other methods of theft are getting more sophisticated all the time. While many companies are affected by this practice, it is really up to the major sites in the industry to do something to minimize the threat. Thankfully,... continue reading...

Danny Windham Podcast

Yesterday's podcast with Digium's CEO Danny Windham is getting a good deal of exposure and a number of people have been commenting on it to me. There is also a related article written by TMCnet's Susan Cambpell worth reading. For... continue reading...

SMS Saves Lives

The only thing better than seeing the world interconnecting with technologies such as SMS, is seeing health care providers taking advantage of the latest gadgets and technology to help curb disease outbreaks and improve prescription compliance. Case in point is... continue reading...

EsnaTech Grows the Google Ecosystem

One of the latest trends I have noticed is integrating disparate solutions into Google's suite of applications. Just this month in fact, two companies in the communications and CRM spaces have decided working with Google more closely makes a great... continue reading...

Callwave Fuze, Unified Communications Plus

In the race to provide the best Unified Communications solution, there are just so many approaches. The various ways to achieve UC are staggering in fact. Companies like Microsoft have partnered with many companies to achieve seamless UC - with... continue reading...

New TMCnet Record and New Writer

Thanks to our readers -- once again, TMCnet has hit a new record. In this case, we built a Global Online Community in conjunction with Interactive Intelligence and this community generated just under 600,000 page views in one month according... continue reading...

Dialogic Analyst/Media Day

Today I head to New York City for a Dialogic Press and Analyst day. We will be having a function this evening in Yankee Stadium which should be lots of fun. Many people have asked me to bring them some... continue reading...

Openwave Turns Service Providers into Internet Companies

For years, service providers could see their competitors coming head on. For example CLECs and VoIP providers are pretty easy to spot and entrenched telecom providers worldwide have adopted different strategies to battle these new entrants. But that was the... continue reading...

Target Service Provider Marketing by Pontis

At the recent CTIA show in Las Vegas, much of the talk centered around how service providers need to focus on generating revenue from advertising as companies like Google will be giving away many of the services they hope to... continue reading...

Google and SalesForce Enhance Relationship

It was over a year and a half ago when I had a chance to listen to Marc Benioff talk about how his company's software would be integrating with Google to provide a mashup allowing companies to better track their... continue reading...

Why Mac Users Pay More for OS X

There is no question Microsoft could charge more for its OS if it worked as well as products from Apple. This is the feeling of ZDnet's Robin Harris and it is difficult to agree with the many lucid points made... continue reading...

IPTV Growth

TMCnet's Eve Sullivan writes about the massive adoption rates of IPTV worldwide. Apparently IPTV services grew from 4.7 million households in 2006 to 14 million in 2007. The growth rate in Europe actually hit 250%. Here is more information... continue reading...

Unlimited Plans = Unlimited Trouble?

Are unlimited voice and data plans causing unlimited headaches for carriers? More than one person told me at CTIA they think Sprint is going to be in real trouble as a result of the unlimited plan they are selling to... continue reading...

Second Life Meets the Call Center

You have heard me discuss how contact centers could connect with virtual worlds and moreover how virtual worlds could connect with e-commerce. One of my most recent posts is titled Virtual Customer Interactions and in this post I give an... continue reading...

Podcast: Ken Lamneck - President The Americas, Tech Data

Ken Lamneck President The Americas Tech Data Distribution companies are in a great position to tell us what trends to look for in the market. What is hot? What is not and more. It is for this reason I was... continue reading...

Podcast: Dieter Thompson, TAG

Dieter Thompson CEO TAG I had a chance to have a podcast interview with Dieter Thompson the CEO of TAG, an Alcatel-Lucent company specializing in telecom procurement, contract negotiation and vendor management solutions. Thompson shares many things in this interview... continue reading...

Communications Developer Call for Papers

Be sure to submit your call for papers entries for the Communications Developer show which will be collocated with ITEXPO later this year in the Los Angeles, California Convention Center. The specific dates of the event will be September 16-18,... continue reading...

Bob Emmerson: TMC's European Editor

Bob Emmerson joins TMC as out European Editor. We are truly proud to have Bob join the team as he is a communications and technology veteran. Previously, Emmerson was a designer of digital control systems, a journalist, and a copywriter.... continue reading...

TMCnet Podcast Library

Sure you have an iPhone or iPod or even a PC where you like to listen to your music. But have you had a chance to listen to TMCnet's high quality podcasts as of yet? ;-) I know many... continue reading...

TMCnet Gets a Redesign

I am very happy to be the first to tell you TMCnet is in the midst of one of its largest graphical overhauls. We are very proud of our new look which emphasizes softer blue colors and shades. There are... continue reading...

ScanSource Wants its MTV

ScanSource, a company distributing specialty technology products in communications, POS and other spaces, has acquired MTV Telecom Distribution, a UK-based distributor of voice and data solutions. Many US distribution companies are looking to expand internationally. This is especially true as... continue reading...

Live Communications Webinars

How do you stay up to date on the latest in communications and technology without leaving your desk? One of the best ways is with a webinar which allows you to sit comfortably in your office while you learn from... continue reading...

Google Becoming Evil?

Google's rumored ploy to get the service providers to pony up extra dollars for the 700 MHz auction seems to be more fact than fiction. I was just reading an article on TMCnet from Susan Campbell that outlines how Google... continue reading...

Sprint Pays Klausner

Sprint recently signed a deal with Klausner Technologies to enable them to use visual voicemail without the fear of being sued. This news is interesting as Sprint is one of the companies coming after VoIP providers who the company claims... continue reading...

EU Authorizes Fist Fights on Planes

OK I may be a bit over the top with this headline but allowing a plane full of passengers the ability to talk on the phone -- all in different languages... What is the EU thinking? According to TMCnet's Mae... continue reading...

Starface Looks for US IP-PBX Growth

I recently came across a software-based IP-PBX company from Germany that I have never written about before. Vertico Software GmBH makes a product called Starface which comes in a variety of flavors, from software to an appliance or hosted solution.... continue reading...

Browser Wars

I recently downloaded and tested Apple's Safari browser on my Windows-based computer and wow is it fast. Frankly I was the last person I expected to switch to Safari, but I just did. Graphically speaking, it is the nicest... continue reading...

Yahoo's Voice Search Ambitions

Yahoo has just invested $20 million in vlingo a voice recognition company specializing in the mobile market. Yahoo!, leveraging this relationship, announced the launch of a voice-enabled version of Yahoo! oneSearch, a new mobile search client that supports unstructured, open-ended... continue reading...

Packet8 Links With SalesForce.com

In the race to differentiate IP communications services, a natural area  for service providers in the business market to look is the CRM space. Integration with customer relationship management systems is common in large enterprises and even medium companies have... continue reading...

Google Docs Gets Gears

For all the benefits of cloud computing otherwise known as ASP-based service, on-demand, hosted and software as a service or SaaS there is a major drawback. Some applications are needed on the go... And the cloud doesn't follow you everywhere... continue reading...

Save Money in a Slow Economy

What is one of the best ways to cut costs without cutting heads or disrupting you key business operations? One simple solution is to explore the adoption of a telecom expense management or TEM solutions. Recently I had a chance... continue reading...

Polycom's Software Play and More

Depending on the era, if I asked people what the name Polycom makes them think of they would give me different answers. In the nineties it was video conferencing and audio conferencing devices. Around 2000 you could add IP phones... continue reading...

NEC's New Vision

Recently I had a chance to sit down with NEC Unified Solution's new president Jeffrey Kane and talk shop. Kane has an extensive background in systems integration having worked at firms like Perot Systems and EDS. Most importantly, he has... continue reading...

OnRelay's Mobile PBX Solution

Years ago I realized that mobile phones would get cheaper and cheaper and eventually cause a threat to the PBX vendors of the world. Of course… trends are generally easy to spot but timing technology adoption is generally very difficult.... continue reading...

VPF Winter 2007 Video Interviews

Although the temperature near TMC's Norwalk, CT headquarters is below freezing, I am told we are actually in spring. And I am admittedly late in sharing this information with you, frequent readers of these pages know I believe it is... continue reading...

Tax VoIP Illegally, Get a Raise

It is a sad day when a city government decides it needs to come after a specific technology -- one that has truly helped and empowered its constituents, in order to generate more revenue. The city of Los Angeles just... continue reading...

Nortel's Recent Wins and More

Nortel's Wes Durow credit SMEI.org One of the largest if not the largest deployment of VoIP I am aware of has to be Nortel's 10-year, $300 million dollar win with the US Social Security Administration which will support fifty-five thousand... continue reading...

TMC Growth Update

Congratulations to TMC's Kevin Kiley who was just promoted to VP of Finance. Great job Kevin. In addition I would like to thank TMC readers and our partners who have allowed us to continue our wave of growth. In the... continue reading...

LiteScape's Unified Communications Applications

One of the more interesting unified communications companies is Litescape. They are doing new things in the UC space and more importantly, I can't think of another company who does what they do. The company's Oncast solution enables phones... continue reading...

Calabrio's Call Center Solutions Advance

The trend towards unification is something you can see everywhere from cellular phones which now include music players, GPS and cameras to desktop software allowing communications with once disparate applications. One company in the call center space which is surfing... continue reading...

Plantronics Doing Something Big

Plantronics is planning something big. I have discussed this before and they are staying pretty quiet about what they are working on. Moreover whatever they are doing has been in development for over a year and they aren't close enough... continue reading...

The Talkument Evolution

Have you ever compared an e-mail conversation to one by phone? I can search e-mail conversations and forward them as needed. These conversations via e-mail become part of a company's knowledge base and can be used for analytics and other... continue reading...

Microsoft's Call Center Push

There is a level of excitement in the call center space I haven't witnessed since VoIP began transforming the call center into the contact center. Over the years, we have seen technology after technology change the way contact centers work... continue reading...

700 MHz Auction Concludes

The FCC 700 MHz auction concluded recently and the major winners were Verizon and AT&T. While this may seem like bad news to those who would have preferred more competition as a result of this auction, FCC Chairman Martin explains... continue reading...

Communications To Fuel Global Economy Growth

Infonetics pegged PBX growth at 7% last year and they further mentioned that companies are beginning to slowly see the benefits of IP-PBX systems beyond the typical costs savings associated with lower phone bills. With unified communications software now available... continue reading...

Dan Miller New TMCnet Columnist

As I mentioned a while back, TMC is experiencing record growth and I promised we would maintain our high levels of quality as we grow. TMCnet currently has just under 50 worldwide columnists and most of them write daily or... continue reading...

HTC Shift Vista UMPC does EV-DO

What is amazing to me is just how small full featured devices are getting. The HTC Shift ultra mobile PC or UMPC packs the Microsoft Vista OS, WiFi and now EVDO. Sure it has a weak processor, battery and... continue reading...

SearchMe Analysis

I finally got a password for the SearchMe beta and had a chance to play with this relatively new search engine. Simply stated, this search service is what Apple might design. You put in your search term and when the... continue reading...

Tandberg Integrates Unified Communications and Telepresence

As more and more customers deploy Microsoft's OCS, they are asking videoconferencing companies to help interconnect their products with their shiny new unified communications systems. But it isn't just video integration these companies want… These clients also want interconnection with... continue reading...

Where is the TMC Team?

This week, we have a total of nine TMC team members traveling to industry events. Dave Rodriguez, Erik Linask and I are headed to VoiceCon while Greg Galitzine will be at VON. I am looking forward to an information packed... continue reading...

Avaya's Huge Unified Communications Push

Avaya has certainly made unified communications history today with a suite of announcements that will certainly rattle the competitive landscape. UC will never be the same in my opinion. The New Jersey-based company's biggest news had to do with affordable... continue reading...

IBM's Big Unified Communications News

Recently I spent a good number of hours at the sprawling Somers, NY campus of IBM where the company announced to the media their intention to spend a billion dollars in unified communications development over the next three years. IBM... continue reading...

Hot News: Ixia, VPI, Wyde Voice, Google, Spirent, Sangoma, LifeSize, Aculab and more

I try not to play favorites with the news and instead of giving you my picks of the week, I defer to TMC editors who picked the following stories as some of the week's best. This week, we have a... continue reading...

Fingerprint Memory Drives Flawed

One would imagine that a fingerprint reader on a memory stick or hard drive was a guarantee of security. Those of us in technology for any period of time know that security in any market is more journey than destination.... continue reading...

Bill Gates on Innovation

While short on too many specifics, Bill Gates believes there will be tremendous innovation in technology going forward. Gates was specific in the area of TV where he predicted that the TV and computer will merge. As this happens, we... continue reading...

Google's Application Upgrade Feed

Google applications have been upgraded these past years and many times these updates are done quietly as they are software as a service SaaS applications and as such it wasn't obvious that people needed to know about these upgrades. At... continue reading...

Bebo Bought

Boy was I glad I blogged about Bebo being purchased a few months back. The rumored acquirer was supposed to be Google or MySpace but it seems like AOL is getting serious about being a web player once again and... continue reading...

WYDE Voice Debuts Better Conferencing Solution

A new product was just announced today and I cannot be more excited as it shows innovation is very alive and well in communications. WYDE Voice is a new start-up venture backed by Free Conferencing Corp. founder and CEO... continue reading...

Podcast: Peter Vicars, Newstep Networks

There is a race taking place in communications. Everyone is looking to converge as fast as they possibly can. Service providers want to provide enterprise service. Wireless carriers want to own the SMB and consumer markets. Oh... And I forgot... continue reading...

Adding Value to Wireless VARs

In the communications space there has been accelerating progress these past decades. In the eighties we had IVR, voicemail and unified messaging. In the nineties, we had CTI (TAPI,TSAPI, etc), international callback, the PC-PBX and later the IP-PBX. This decade... continue reading...

Bill Gates Promotes Education and Immigration Improvements

Today the U.S. House Committee on Science and Technology will hold a hearing on the future of innovation and U.S. competitiveness. This hearing commemorates the committee's 50th anniversary and as part of the event, Bill Gates will be speaking. Microsoft... continue reading...

SearchMe Enters Beta

I just learned of SearchMe a search engine which differentiates itself by being more graphical than others. When you search, you are presented with category tabs as well as a graphical representation of what the results pages look like.... continue reading...

Outsourcers Abusing Work Visas?

The clash between U.S.-based companies and outsourcers continues as outsourcing companies such as Infosys Technologies, Wipro, Cognizant Technology Solutions and UST Global who are either based in or have the majority of their workers in India are bringing thousands of... continue reading...

Microprocessors: The Weakest Security Link

Although there seem to be limitless ways to attack computers, a vulnerability you might not have ever seen coming takes place in the microprocessors. As chips have become more powerful than , it is now possible for a person in... continue reading...

Aspect Brings Unified Communications to the Contact Center

In 1997 TMC decided to launch a magazine titled Internet Telephony to cover what we hoped would become a huge IP communications industry. A few years later, contact centers saw the technology as a great way to take advantage of... continue reading...

Ken Camp is Available

Regular readers of my blog and attendees of TMC expos no doubt know Ken Camp. Ken is very knowledgeable in the field of information technology with special expertise in communications and security. He has written books, articles, spoken at shows... continue reading...

Peter Radizeski Joins TMCnet

TMCnet's latest blogger is Peter Radizeski. Peter is knowledgeable and not afraid to say what he thinks. He is direct and has a long history in telecom. He will will write things that ruffle feathers. His views many not always... continue reading...

Communications News March 7, 2008

My editorial team has selected the following stories as some of the most important ones of the week. Hopefully some or all of these news items will be useful to my readers. Some of my favorite ones are how green... continue reading...

iPhone Gets ActiveSync

Last summer I wrote about by trip to Redmond to visit Microsoft and more specifically my thoughts on when the iPhone will get ActiveSync if ever. Here is an excerpt: As part of the Redmond software giant’s mobility strategy,... continue reading...

NEC, Microsoft, HP Labs and Comcast News

I was traveling yesterday and I didn't get a chance to communicate with my blog readers in the detail I would normally like to give. This morning I decided to share all the news that caught my eye from last... continue reading...

Fred Goldstein on Net Neutrality

Just when you thought you knew everything you need to know about the net neutrality debate and the controversy involving the FCC, Comcast and BitTorrent... There is more. A fantastic article from Fred Goldstein of ionary Consulting sums up what... continue reading...

White House E-mail Controversy

I just came across this summary of the White House missing e-mail fiasco and I am pretty blown away at just how out of touch Washington is with technology. I knew that this administration was tech-phobic when Dick Cheney was... continue reading...

AT&T's Bullish Investment

AT&T is making a major telecom investment in many areas of its business. The telecom giant cites the explosion of high-speed networks, data consuming devices and the move to IP as the reason for this investment. The money is... continue reading...

TMCnet's New Vertical Communities

Over the past decade, TMCnet has become the accepted resource for news, product research and analysis in communications and technology markets - including telecom, VoIP, and contact centers. Moreover, the site has become the defacto location online where companies build... continue reading...

Podcast: Joel Hackney, Nortel

If you want some great perspective on Nortel's recent earnings as well as information on which areas of Nortel are doing best, be sure to check out this podcast interview with Joel Hackney, President of the Enterprise Solutions Group at... continue reading...

Google Gears for Mobile

It is here... Finally here. Google Gears is a middleware program with tremendous potential as it allows web based applications to run, even when there is no web connectivity. Currently, using Google Gears is a bit clunky meaning you have... continue reading...

Siemens Business Communications to be Sold

Siemens has put its Enterprise Communications division up for sale and it seems potential acquirers are Alcatel-Lucent, Nortel Networks and hedge fund Cerberus Capital Management. Alcatel-Lucent would be an interesting partner as Lucent spun off its enterprise division into Avaya... continue reading...

A Coke, Collaboration and a Smile

Coke employees will now be collaborating using Microsoft's communications and collaboration suite which integrates software and web services. This must have been a large dollar deal because even Bill Gates had some comments to share about this Coke purchase: "Coca-Cola... continue reading...

TMCnet Services

In an effort to allow TMCnet readers easy access to the breadth of TMCnet services such as the personalized MyTMCnet and TMCnet Mobile, TMCnet has launched a new TMCnet Services page which will allow you to instantly access the... continue reading...

Flood us With New Careers, not Money

As most people looking for technical talent know, in the U.S. there is full employment in the tech space. In addition, it is very difficult to hire foreign tech workers as the government makes workers and employers jump through hoops... continue reading...

Microsoft's SaaS Push

There are rumors suggesting Microsoft will soon unveil its hosted/on demand/Software as a Service strategy where many of its applications will be provided via the Internet. If Google is the strongest competitor in this space -- and they are... The... continue reading...

Building IMS Applications

TMC's Erik Linask If you are interested in learning the latest information regarding how you can build IMS or IP multimedia subsystem applications, I suggest you check out this article by Erik Linask which discusses a webinar regarding this... continue reading...

RIM Patents the HTC XV6800

OK, this one came as a surprise but not really. I have seen many companies patent technologies invented elsewhere and then use these patents to sue companies without patents. It happens all the time -- especially in IP communications. I... continue reading...

Tellme Just a Small Yahoo?

If you want to get an idea of what Yahoo could possibly look like after a Microsoft acquisition, it may be useful to look at Tellme, a company Microsoft acquired last year. It is worth pointing out that Tellme was... continue reading...

Bain and Huawei Resubmit Bid

Bain and Huawei are changing their bid for 3COM in a manner that does not change the financial elements of the deal but it minimizes Huawei's access to certain Ethernet technologies. Last week, the parties pulled their application with the... continue reading...

When Acquiring, Look to Cisco, not Oracle

I am so fed up with the synergies CEO think they have when they acquire. In many cases CEOs and other powerful executives are on ego trips and buy companies and immediately change the acquired company's name to their... continue reading...

Google Gives Away Voicemail to Homeless

For those of you who were in telecom back in the day, you may recall that the Computer Telephony show in Los Angeles, CA had a press event where they got together with exhibitors to give away free voicemail to... continue reading...

Did Comcast Hire People to Attend the FCC Forum?

There have been a  number of reports that Comcast filled the recent FCC Forum with its employees and people off the street who were paid. By doing so, many claim the company denied access to people who had legitimate concerns.... continue reading...

What Nortel Should do Now

Nortel will be cutting 2,100 jobs and shifting about one thousand more to areas which have lower costs. These actions are in response to a wider loss in the fourth quarter. The company remains optimistic about its long term future... continue reading...

EU Fines Microsoft $1.35 Billion

The EU just fined Microsoft 899 million euros or $1.35 billion for failing to comply with a 2004 antitrust ruling which focused on the world's largest software company charging unreasonable prices. One wonders how any acquisition will get approved in... continue reading...

Yahoo's SearchMonkey Released

If you can't beat Google head on, why not use some strategery? In this case, Yahoo! has unveiled SearchMonkey, a technology which allows websites to modify how their search results appear on Yahoo! search. What can you do with this... continue reading...

Siemens has Large Cuts

Close to 8,000 positions will be eliminated at Siemens in their communications division as part of a reorganization which allows the company to shift from being a hardware vendor to one that produces software. Over the past five years the... continue reading...

Some Webinars to Witness

If you aren't aware, it seems like my responsibility to at least mention some webinars worth attending. They happen to all be webinars that are hosted by TMC. I am going to try to attend them all. Some of the... continue reading...

Thank You Kevin Martin

It seems as if FCC Chairman Kevin Martin is the champion of the US citizen today at the FCC Forum as he seems genuinely concerned that there is discrimination taking place on the internet. Moreover he seems concerned about the... continue reading...

The US Entrenched in the Communications Third World

A year ago I wrote an entry titled Living in the Third World of Communications and boy, I must have been really pissed off on that day because I usually don't tell politicians they need to be sure they... continue reading...

FCC Forum Starts This Week

This week there will be an FCC Forum in Boston where the FCC will be discussing many issues regarding the future of the internet. While the lobbying system of the US is wonderful in that it allows many to have... continue reading...

The Latest Microsoft/Yahoo News

The latest in the Microsoft/Yahoo saga is a number of lawsuits from shareholders looking to get Yahoo to sell to Microsoft. In addition, a Microsoft exec sent an e-mail to employees of the world's largest software company telling them the... continue reading...

More SMB Communications Growth

Yesterday I discussed how well the SMB space is doing in the communications market and today there is more evidence of competition in the space as WhaleBack Systems is expanding deeper into the mid-Atlantic region. Three companies, Schultz Technology Solutions,... continue reading...

Jamie Siminoff on The Big Idea

Before I met Jamie Siminoff the CEO of SimulScribe the visual voicemail company, I would get emails from people in the industry telling me I should meet him as he was a great guy. Jamie does come across as a... continue reading...

Skype Serves up 100 Billion Minutes

What can you say about a company that has generated 100 billion minutes of telephone traffic. Skype has been around for 4.5 years by the way making this milestone an even greater accomplishment. While these minutes were all free, it... continue reading...

Use Your Shirt to charge your Gadgets

The promise of nanotechnology will allow us to easily charge our consumer electronics devices as we walk and move. Specifically, US scientists have developed a microfiber that charges devices as the fiber rubs against itself. This nanogenerator takes advantage... continue reading...

Verizon Wireless and AT&T Lowering Rates

I have been intentionally staying away from the news regarding Verizon Wireless introducing new unlimited voice plans but now that AT&T has come out and matched Verizon's plans, it seems I have to at least mention it and point to... continue reading...

TMCnet Continues to Grow

Thanks once again to our loyal TMCnet readers. Because of you, TMCnet has broken more online records. In January of 2008 TMCnet experienced 38,368,961 page views (meaning total number of web pages viewed on TMCnet in January alone. The total... continue reading...

The ISPS Strike Back

In the quest for behavioral targeting, companies who control ad networks have been working as hard as possible to allow advertisers to reach web surfers based on their online behavior and not just what page they happen to be on.... continue reading...

Sony's VoIP Headsets

Sony may be a decade or so late to the game but certainly it is better to be late than not in the game at all. So welcome Sony to the world of VoIP headsets. The top of the range... continue reading...

RIM Sues Motorola over Patents

The sheer nastiness of what is about to happen could become something of legend. The first few grenades have been lobbed back and forth between Canada and Illinois. First Motorola jacked up licensing fees for its patents for things like... continue reading...

Aastra Acquires Ericsson's Enterprise Business

Ericsson has divested itself of its Enterprise communications business and this move reminds me a great deal of Lucent spinning off its enterprise division in 2000 or so. For Ericsson the logic behind the move is sound as it wants... continue reading...

Rembrandt IP Management

Some analysts are concerned that patents held by "patent troll" Rembrandt IP Management will be used successfully against cable companies and others. In cases originally spread across federal courts in Delaware, New York and Texas, Comcast, Time Warner Cable, Charter... continue reading...

Creative Capitalism from Bill Gates and Co.

Microsoft recently made a smart move by partnering with Russian mobile phone operator MTS to provide customers with a bundled PC, software and wireless broadband for a monthly fee. This allows consumers with less money to have access to... continue reading...

Better than Free

In the world of VoIP, there is a serious problem... There are so many companies giving away telephony, how do you compete? Vonage sells service which is ridiculously cheap yet Skype gives their service away even cheaper and in some... continue reading...

What's Wrong with Yahoo!

Here is one person's opinion about what is wrong with Yahoo!. Although there some good points in this post, it is challenging to coordinate the efforts of just so many people. If Microsoft is supposed to sort out all of... continue reading...

Yahoo! Strong With the Poor

I thought I had heard it all. Now it seems that some are suggesting that Yahoo! is having problems because it is stronger in poor areas while Google is stronger in areas where people are affluent such as suburbs, etc.... continue reading...

Regulators Reshape the Internet

It is pretty amazing to see how many separate issues are surfacing that could affect the future of the internet. The FCC and government have their plates full deciding what to do with telcos and their potentially anti-competitive practices. The... continue reading...

HD Voice Community

As I have written about extensively, the advent of VoIP means that we are able to increase the quality of communications quite substantially. To that end, we at TMC are always looking for ways to educate you on concepts like... continue reading...

Unprotected SIP

Somehow the title "The Dangers of Unprotected SIP" caught me off guard  since today is after all Valentine's Day. Seems like something they should teach you about in geek health class in high school. But seriously, I don't think... continue reading...

Increase Marketing Spend in a Recession

I just couldn't help but sharing this article about how companies who increase their marketing spend in a recession come out of it doing better than when they went into it. I am not advocating that there is a recession... continue reading...

Telco 2.0 - the Microsoft way

The following are comments from Ovum SVP, Brett Azuma on Microsoft and what they are up to in service provider communications. I thought this was worth passing along. Microsoft provided an update on its Telco 2.0 vision. The analyst telebriefing... continue reading...

Yahoo's Choices

I have mentioned in the past that Yahoo! has no choice and that it needs to seriously consider the Microsoft offer. Since that time, News Corp. has offered an alternative to Yahoo!… The media conglomerate will give some assets... continue reading...

Google Apps Get Unified Communications

It was bound to happen... Google Apps have finally become connected to the world of Unified communications. Thanks to Voice Mobility, you can now integrate Google Apps with your unified communications system in your campus or corporate environment. As... continue reading...

VoIP Inc. May Sue You Soon

So yesterday I wrote an entry titled Intellectual Property, The Other Defition of IP and later I wished I had the opportunity to shorten the title to Intellectual Property, The other IP. You know, a play on "Pork, the other... continue reading...

New VoIP Security Problem

Tom Keating alerted to me a new phone hack which is for now targeting SNOM IP phones. The big hack involves the ability of some VoIP phones to make phone calls from the Web interface using a simple web POST... continue reading...

Forbes on Mobile World Congress

Forbes does a good job of detailing the happenings at Mobile World Congress this week. In summary, the Android phone is not ready for prime time (not much of a surprise here) and there are a plethora of devices from... continue reading...

Samsung MBP-100

If you were hoping for the day that you could fit a video projector in your pocket, perhaps that day is finally here. Of course this depends a bit on how big your pockets are. From this picture it seems... continue reading...

Tandberg Video works with Microsoft OCS

Microsoft unified communications gets video interoperability with Tandberg products. Specifically, TANDBERG MXP endpoints can now register and authenticate directly with Office Communications Server 2007 allowing them to appear as contacts in an Office Communicator 2007 user's contact list. By... continue reading...

Mobile World Congress Key Terms

As you may know, Mobile World Congress kicks off this week and to get the ball rolling the event has put out some of the key terms you will be hearing more about this week. I have posted them here... continue reading...

Microsoft Better off Hiring than Buying

Phil Greenspun has some great points about the pending Microsoft/Yahoo! merger and why the value Microsoft has ascribed to the company is more than they deserve. Here is an excerpt: The interesting question is why a company that claims to... continue reading...

Yahoo!/Microsoft Negotiations

Does Yahoo! know how to negotiate with Microsoft? If they are not sure, all they have to do is check out this video which says it all. Ideas to discuss in the meeting: 1) Divide the company 2) Sit up... continue reading...

Yahoo to Reject Microsoft

The Wall Street Journal is reporting that Yahoo! Is going to reject the Microsoft bid of 44.6 billion dollars. Yahoo feels this bid which amounts to 31 dollars per share not only grossly undervalues the web giant but it also... continue reading...

Alcatel-Lucent Cuts Dividend

Alcatel-Lucent just reported somewhat disappointing numbers for the quarter with a  few bright spots. On the negative side, the company reported its largest ever quarterly loss since it was created in 2006. The loss was 2.58 billion euros ($3.74 billion)... continue reading...

Bebo To Be Bought?

It is enough to make the average person sick. How does a company with a name like Yahoo! get a valuation in tens of billions of dollars. Sure, we all use Yahoo! so this is not such a stretch. But... continue reading...

Is AT&T a Runaway Winner?

Is AT&T going to win the IP services wars? I get the feeling they are really doing a fine job in this regard and will only do better over time. Jon Arnold agrees and in a  recent article he talks... continue reading...

Big Things, Small Packages

Check out my Publisher's Outlook from the next issue of Internet Telephony Magazine. I didn't post it here because some of the content has been discussed here before and some is new. I focus on mobile VoIP, mobile access points,... continue reading...

Blodget on Yahoo/Microsoft!

Henry Blodget details why the Microsoft/Yahoo! deal will get more tricky over time. He describes an infinite loop of angry Microsoft shareholders who drive down the price and subsequently require Microsoft to increase share dilution as it adds more shares... continue reading...

Undersea Cable Cuts

Undersea cables are a weak spot in internet connectivity worldwide and with all the recent undersea outages taking place around the world, we need to be concerned that in the US and Canada that these cables are unprotected. Not only... continue reading...

Google, Yahoo & Microsoft Love Triangle

The saga of Microsoft acquiring Yahoo! and Google trying to thwart the bid continues all weekend long with a great story in the Wall Street Journal explaining that Google can't really purchase Yahoo! because of the fact that the resulting... continue reading...

Government Efficiency

Yeah right... Stopping the work on nights and weekends will make a better work/life balance. It seems the Canadian government is implementing a Blackberry blackout between 7 PM and 7 AM. While this idea seems like it should work... How... continue reading...

ITEXPO East 2008 Videos

There was in independent reporter at ITEXPO interviewing yours truly and some of the exhibitors from the show. There are two Quicktime files for your enjoyment... One is an interview with me discussing the consumer side of communications opportunities and... continue reading...

Microsoft to buy Yahoo!

One of the longest-running tech rumors around is that of Microsoft buying Yahoo! in an effort to become more competitive with Google. The concept of Microsoft as an underdog in any market would have been tough to swallow just a... continue reading...

Garmin and Dell in Cells

As I just mentioned moments ago... Everyone seems to think the cell phone business is a great one to be in. Apple, Google and now Garmin and Dell. A strange time indeed for Motorola to be getting out. Then again,... continue reading...

Motorola Explores Spinning off Handset Business

Word is according to CNBC is that Motorola is looking for strategic alternatives for its mobile phone business. I wonder if this move makes sense for the company as this product line is where everyone seems to want to be.... continue reading...

ITEXPO East 2008 Recap

You definitely want to check out Tom Keating's writeup of ITEXPO East 2008 where he talks about the great products he saw. Tom got to see more than I did at the show but one point I agree on is... continue reading...

700 MHz Auction Update

So far in the 700 MHz auction there have been bids totaling more that 2.4 billion and in about a month we should know who won. There were just under two thousand bids for this precious spectrum which could become... continue reading...

Dell/Fonality Phone System

Russell Shaw has some analysis of the new Dell Fonality VoIP Phone System launched at ITEXPO this week and talks a bit more about the product and how it compares with the competition. Best of all, he has some screen... continue reading...

ITEXPO: Article in Sun-Sentinel

The Sun Sentinel had a great article on Internet Telephony Conference & Expo today and their spin was local. They mentioned companies in the Florida area who participate in the show. The article was written by Arlene Satchell and she... continue reading...

My Schedule Tonight

I am blown away by the amount of people who have reached out to meet with me at the very last second at this particular event. So many people want to meet... I wish the show was 2 weeks. :)... continue reading...

ITEXPO -- See You in Hall B

Good morning attendees, speakers, exhibitors and conferees... Just a reminder that we are thrilled to have you here in Miami this week for ITEXPO. Be sure to come to Hall B in the Miami Convention Center. If you enter from... continue reading...

ITEXPO West 2008 Day One - Andy

We are looking forward to the best three days of IP communications excitement this year here at ITEXPO in Miami. I just saw Andy Abramson's post and it reminded me that he won't be able to make it to the... continue reading...

Dell Chooses Fonality

Fonality has some huge news to share with us here at Internet Telephony Conference & Expo. The company was just picked to be the small business communications offering by Dell. What is perhaps most amazing regarding this news is the... continue reading...

Internet Buffet Closed

Greg Galitzine heads up the editorial team at TMCnet and recently he and I were discussing the all you can eat internet and how it may soon be gone. During our talk, I had trouble seeing why this is different... continue reading...

ITEXPO East 2008 Schedule

Here are some of the happenings this week at ITEXPO. My team is already down in Miami, making sure the new Mustang convertible is prepped and ready for the raffle Friday. I wish you luck in winning the car and... continue reading...

Have a Safe Trip to ITEXPO

I hope everyone has a safe trip down to Internet Telephony Conference & Expo. The registration numbers are trending nicely above estimates and we expect a stellar event. As always, we have done our absolute best to assemble the most... continue reading...

MacBook Air Missing Features

Sure the MacBook Air is missing a few features. No surprise as it is so thin. A slow hard disk and missing FireWire port shouldn't be a deal breaker for the people that want the bragging rights associated with the... continue reading...

ITEXPO Giveaways

Here are some of he giveaways from next week's ITEXPO in Miami, FL. Will you be one of the winners? Hope you will be there to find out. Remember, you have to be present to win these prizes. Tom Keating... continue reading...

White Space Internet Closer

Although we unfortunately will not be able to take advantage of new and exciting internet devices utilizing "white space" technology next week at Internet Telephony Conference & Expo in Miami... It does seem that at some point in the future,... continue reading...

Fax, T.38 and SIP

As you may remember from a prior post, AudioCodes was running a five-part webinar series which concluded yesterday with a webinar on SIP and T.38 fax. On the webinar, Percy discussed reliability concerns with the G.711 standard, and more specifically,... continue reading...

California Broadband Task Force Recommendations

California Governor Arnold Schwarzenegger commissioned the California Broadband Task Force (CBTF) to “remove barriers to broadband access, identify opportunities for increased broadband adoption, and enable the creation and deployment of new advanced communication technologies.” The governor also requested that the... continue reading...

Shoretel Class Action Suit

Kahn Gauthier Swick, LLC (KGS) has announced an initial filing of securities for a class action suit against Shoretel. According to a press release: If you purchased shares of ShoreTel in connection with the IPO or if you purchased shares... continue reading...

The Rise of the Splinternet

In the good old days having a website was good enough... This was your portal to the world -- your customers and everyone else. But slowly but surely a wealth of new communities are being created and if you aren't... continue reading...

Macs for Business?

Like just so many technologies, Macs are invading corporations from the bottom up. Since this week saw MacWorld and MacIT take place... Wall Street Journal reporters had a chance to scope out the latter event and write a blog entry... continue reading...

Top 10 Phone Tricks

If you are looking for the top 10 telephone tricks you need to be aware of, look no further than this post over at Life Hacker. You want to know how to "gracefully" bow out of a long-winded conversation? How... continue reading...

Mobile Device Management

Mobile device management is a somewhat new addition to the telecom expense management (TEM) field, but it has exploded in the past couple years as mobile telephony adoption among enterprises has continued at a rapid clip. Moreover, many workers are... continue reading...

WiFi Hotspots Still Not Secure

In August of last year I wrote about how WiFi hotspots are not secure. A few days later I clarified the post with comments from Microsoft's Francois Doremieux, Senior Program Manager, Product Group: Customer Experience. The clarification basically explains that... continue reading...

Jon Arnold

TMC's newest contributor is Jon Arnold. Jon is is one of the most methodical and knowledgeable people I know in the IP communications space and I have always admired him a great deal. TMC has worked with Jon for many... continue reading...

ITEXPO - Huge International Draw

As Tom Keating mentioned earlier today we are proud to announce that Internet Telephony Conference & Expo which will take place in just under a week in Miami Florida has registrations from 74 countries, a 15.6% increase over last year.... continue reading...

Important Interviews

Recently I was fortunate enough to be able to interview a number of thought leaders and others who have given me their perspectives on the communications market, the future, the entry of Google, Apple and Microsoft into the space and... continue reading...

Tech News 01/16/07

It has been a pretty big news day so far this early morning. Intel perhaps is responsible for the biggest portion of today's market movement as last night they announced earnings which were not all that bad but the stock... continue reading...

Quantcast Update 01/08

On November 6, 2007 I had a post (see bottom of post for chart) where I showed how TMC compares with other IP Communications sites. I did this by pulling numbers from Quantcast, a web service which tracks web traffic... continue reading...

Ergonomic Phones

A concept you rarely hear about but which is important is ergonomics in telephones. I came across an ergonomic phone white paper from Shoretel and while it is Shoretel-centered it is still pretty useful and worth checking out before you... continue reading...

SaveXP

It isn't uncommon for people to not want to upgrade. Even new car models can get people upset if the new design does not stay "true" to the designs of earlier models. Still, the word on the street regarding Microsoft... continue reading...

Data Center Startup Makes Waves

The human mind never ever ceases to amaze. The latest idea which has me thinking "wow" is a floating data center which is able to save money by cooling computers with sea water instead of electricity. A new Silicon Valley... continue reading...

Atlanta: Most Wired US City

I have to be honest when I say I was surprised to read that Atlanta, GA is considered to be the most wired city in the US. When you look at the reasons however it begins to make sense. As... continue reading...

Sangoma Interview

When you listen to David Mandelstam the President and CEO of Sangoma, you get the feeling you are speaking with a hybrid scientist/entrepreneur. Mandelstam's company is a pioneer in both open source and unified communications and he is a good... continue reading...

iPhone Google Traffic Surge

Back in the late nineties the CEO of Nokia made an interesting prediction at an industry show in his keynote address. The prognostication was that soon more people would surf the internet on their mobile devices than on PCs. Unfortunately... continue reading...

Google Android Apps Arrive

We have all likely heard about Google Android but for the first time, we will now be able to get our hands on applications that are specifically designed for Android. A La Mobile is the name of the company who... continue reading...

Cisco Invests in SoonR

Cisco has just invested in SoonR a company which supplies a service allowing computer files to be easily accessed by mobile phones or other internet devices. As mobile devices become more powerful and wireless broadband becomes more pervasive, this segment... continue reading...

Good Bye Jeff Raikes

Good bye Jeff Raikes. Raikes did a great job at Microsoft and in the unified communications space he should be commended for rolling out a slew of strong products and doing a fantastic PR and marketing job promoting them. He... continue reading...

Service Provider Opportunities

Service providers are being extremely creative in using technology and ingenuity to launch new and enhanced services and products to keep customers and attract new ones. Some of the better ideas I have seen lately are the consumer electronics DECT... continue reading...

Death of the Road Warrior

One of the more respected names in the video/telepresence space is Casey King, CTO of LifeSize. I recently had a chance to interview King and you may be interested in reading his views on how telepresence is changing the world... continue reading...

IP Fax Reliability

If you are concerned about the challenges with fax over G.711, you may be interested in a webinar which focuses on such topics and also focuses on how SIP and T.38 can improve the reliability of fax over IP. This... continue reading...

SIP Education at ITEXPO

Marc Robins is now heading up the SIP forum and as you may know, he is an industry veteran and a fellow coworker for many years. Mark was the Group Associate Publisher at TMC and responsible for educating hundreds of... continue reading...

Google goes TV

It is tough to not think of Microsoft when you hear announement after announcment that Google is entering space after space. The latest is TV with news the company is working with Matsushita's Panasonic to develop TV which which will... continue reading...

IP Communications News January 4, 2007

If you just can't get enough IP communications news then you are a lot like me and I do feel a bit sorry for you.  Either way, there is lots of great news happening in this first short week of... continue reading...

IP Communications News January 4, 2007

If you just can't get enough IP communications news then you are a lot like me and I do feel a bit sorry for you.  Either way, there is lots of great news happening in this first short week of... continue reading...

Protecode Provides Software Insurance

As the number of programming tools and sources of code snippets multiplies, a question many companies must ask is if their software is indeed theirs. In many cases, companies aren't sure about this crucial detail and the ability to know what... continue reading...

Microsoft Paper Clip 2.0

This seems like a 2.0 with week with MC Hammer 2.0 news yesterday and now that famous paper clip in Windows has gone 2.0 as well. You know what I mean don't you? When you are starting a Microsoft Word... continue reading...

Technology News Wrap Dec 27, 2007

It has been a slow news week as you might imagine and there have been a number of stories which have caught my eye. Stories wrapping up 2007 are rampant and one worth reading is from Mae Kowalke and is... continue reading...

Predicting Future Work Behavior

Many of my readers grew up in a generation where e-mail became common. Some of us might even remember the time when there was no Web or e-mail and communications was done in-person, with paper and/or using the telephone.  ... continue reading...

The Latest on Mitel

If you are interested in the latest on Mitel and Sir Terry Matthews, be sure to check out this article from Zippy Grigonis titled Mitel Gathers Steam with Netherlands Deal.   In the article you will learn how lawn mowers... continue reading...

Avaya’s Unified Communications Future

When you think of enterprise communications Avaya is certainly one of the first names that comes to mind. A huge player in the space, the company has a tremendous amount of influence in the future shape of things to come... continue reading...

Nortel Sues Vonage

Vonage just can’t catch a break these days and seems to be the target of more lawsuits related to patent infringements than just about any other company out there. The latest patent fight is with Nortel, a company who says... continue reading...

OCS Training

It goes without saying that unified communications was one of the most exciting growth areas in the communications market this past quarter. Microsoft continues to be a major driver of this technology with its Office Communications Server (OCS) product. In... continue reading...

Google, Blackberry and Skype News

Two things worth noting this morning have to do with mobility and video. First off, Google Calendar now syncs with Blackberrys. This is big news, allowing corporations to slowly wean themselves off of Microsoft software if they so choose. As... continue reading...

CompUSA to Close

In the neighborhood near TMC, three stores have recently been wiped away in the past years. The first to go was the hardware store which could not compete against Home Depot. The next was the photo development store because of... continue reading...

Telecom Growing Nicely

It’s a good time to be in telecom. With all the housing gloom and doom it is nice to see that at least the telecom market is doing exceedingly well. Of course you have to pick your battles… Consumer VoIP... continue reading...

Verizon Voyager Analysis

I had a chance to briefly demo the Verizon Voyager today and it is an amazing combination of technology in a compact package. The question I kept asking myself as I toyed with the device is whether this mobile gadget... continue reading...

NextPoint is Born

TMCnet’s Greg Galitzine announced the rumor on October 19th that NexTone and Reef Point were to merge. Today the news becomes real as the companies are combining to create NextPoint. Here are some quick facts and quotes according to the... continue reading...

Podcast Interview: Oswin Eleanora, Acision

In my travels, one of the more knowledgeable players I have run across in the space of telecom – and especially wireless communications is Oswin Eleonora (Oz) the Senior VP Sales and Marketing North America for Acision. You may recall... continue reading...

Titanium Watches? What about Headsets?

Recently I picked up a titanium watch. In fact I now am the proud owner of two titanium watches. I just love the stuff… More durable than steel and much lighter. What if everything in the world was made out... continue reading...

Laptopless Meetings

I am obviously in the majority in my thinking that a meeting without a laptop or Blackberry is a wasted meeting. How often have you been in a one-hour meeting where thirty or more minutes did not even pertain... continue reading...

Consumer Gadgets Eclipse Business Phones

The maddening division between consumer and business mobile devices continues to grow and as the trend picks up steam it is apparent consumers are the winners and businesspeople suffer. This is not to say the problem isn’t in some ways... continue reading...

XV6800: Why Verizon Wireless Opened Up

There could not be a happier person on the face of the earth than I regarding Verizon Wireless opening up its network. And while I thought I pegged some of the reasons for Verizon making this decision in a... continue reading...

Microsoft Billion Dollar Web Loss

I was reading an article from Internet.com explaining how Microsoft is losing over a billion dollars a year online.   Directions on Microsoft analyst Matt Rosoff said Microsoft's considerable resources lets it keep pushing forward with MSN despite failures in... continue reading...

Communications Webinars

I came across some webinars of potential interest coming soon from TMC. There are a bunch and they are quite varied so it would seem there is certainly something for everyone. I am certainly interested in the 10 myths of... continue reading...

WiFi, Autism Link

For obvious reasons I became alarmed when I read an article linking WiFi and autism (article intentionally not linked). I told some friends and relatives about the report and they all seemed concerned and asked for links to the story.... continue reading...

The Latest VoIP Security Threat

For years I have been covering VoIP security and throughout this time it has been a one-sided conversation as there have been few documented cases of VOIP security attacks. Companies are generally not too happy to discuss VoIP security... continue reading...

Rumor Mill: Google Buying Skype

I have to be honest with you my loyal and devoted readers. I am disgusted with myself. Why you ask? Because I am an addict – I am addicted to writing about Google. I just can’t seem to help it.... continue reading...

Google TV

If you think Android and the Open Handset Alliance are interesting, check out this article form TechCrunch about how Google may soon be in the set top box market and by doing so will be have the ultimate platform to... continue reading...

Mobile Advertising Grows to $16.5 Billion

I was perusing some articles on mobile advertising recently and was absolutely stunned at how big some analysts think this market will be. According to this TMCnet article, Strategy Analytics predicts the global market for mobile advertising is slated to... continue reading...

How Network Neutrality Solves the Cable Competition Problem

It is obvious to me the cable companies are getting the short end of the FCC stick. In fact I am not sure the FCC will be giving any sort of stick to the cable companies this Christmas. Even the... continue reading...

Cisco VARs Feeling Microsoft Pressure

I saw an article in CRN titled Cisco VoIP VARs Feeling Microsoft Pressure and I found it interesting that Cisco VARs are having to deal with customer doubt regarding selling unified communications solutions.   Imagine this news is coming... continue reading...

Ballmer on Android

In case you are interested in Steve Ballmer’s response to Google’s entry into the mobile phone market, check this story out.  ... continue reading...

Ditech Networks

In the many IP communications demos I hear each year I am consistently amazed at just how good the quality of VoIP can be. With today’s wideband codecs the sound is remarkably better than the PSTN. This is especially true... continue reading...

Comcast Gets Beat up

If you haven’t been watching, you may have missed the fact that the telcos are becoming serious competitors to the cable companies. For the last few years it seemed cable companies were invincible but recently the phone companies with products... continue reading...

ITEXPO Discount – Act Fast

Sometimes I think I have the best job on earth as I get to meet with the real thought leaders in the communications market and see the latest products and services in the industry. Then I get the distinct pleasure... continue reading...

Quantcast

You are likely familiar with Alexa, a division of Amazon that measures website traffic. I have written about the site a number of times before. A while back I discovered a site called Quantcast which is becoming a well respected... continue reading...

FonalityCRM

Fonality has made quite a splash in the open source communications market and the most recent news coming out of the California company is an acquisition of Insightful Solutions Pty Ltd, one of the world’s largest SugarCRM development houses.  ... continue reading...

Google’s Free Mobile Phone Software

Can Google pull it Off -- is the question worth asking when realizing the search leader is looking to open up the mobile phone industry. The cellular market is legendary in its ability to lock in customers. In the US... continue reading...

Fluke

In the world of advertising the expression commonly used is “perception is reality.” Moreover companies are often branded by customers. If I say IBM, you will say mainframes. Oracle? Databases.   Sometimes I feel it is my job to help... continue reading...

Keating on Plagiarism

Tom Keating has some interesting thoughts on plagiarism – especially regarding an article of mine that was “borrowed” recently for another site. It is worth a read.... continue reading...

Skype High Quality Video

Let’s face it, when you have a paid product and the free alternative keeps getting better, you have to keep innovating. This is the situation many videoconferencing companies are now in since Skype raised the video quality bar. How you... continue reading...

Google Phone

According to the Wall Street Journal, Google is close to unveiling the plans for its much anticipated mobile phone. Apparently in the US, T-Mobile will be a likely network partner. What will make the phone different from other devices is... continue reading...

SprintSecure Laptop Guardian

One of the more interesting features of mobile devices such as Blackberrys is the ability to have the device remotely wiped in the case of theft or loss. Interestingly, many laptops are filled with much greater amounts of corporate data... continue reading...

Covad Acquired by Platinum Equity

Covad was recently sold to private equity and this could be a good thing. The company made a big splash in the business VoIP segment years back but more recently Covad seemed to stop focusing on offering converged services and... continue reading...

DiVitas Networks

If you take a long walk through lower Manhattan you could very well end up in Greenwich Village, SOHO, Chinatown, Little Italy, the Meatpacking district or any other area of Manhattan bearing an interesting name and unique culture. Indeed, you... continue reading...

Microsoft/Facebook Analysis

I recently wrote that the investment in Facebook by Microsoft is a great win for the Redmond-based software company. John Dvorak sees it differently. Mr. Dvorak is one of the best tech writers I know and I have been reading... continue reading...

Communications Enabled Business Process

You may have heard the term Communications Enabled Business Process or CEBP. I always wonder where new acronyms come from so I did some digging. This particular term was developed by engineers who were bored by the current state of... continue reading...

NET Acquires Quintum

On the face of it you might not see a merger between NET and Quintum as something predictable. NET is on the west coast, while Quintum is on the east. Quintum has had a consistent branding message over the past... continue reading...

Phone Calls without Subject are Rude

Did you know in the future if you make a call without a subject (similar to what happens to some e-mails I get these days) it will be considered rude? In addition, were you aware UC could have an ROI... continue reading...

Microsoft’s Facebook Stake

Did Microsoft make a good move investing in Facebook? The answer is definitely yes.   The $240 million price Microsoft paid for a 1.6 percent stake in Facebook values the 3.5 year old company at $15 billion.   This is... continue reading...

Polycom and Ekahau Partner

As the world becomes more interconnected (read: smaller), the need for increases in productivity grows exponentially. The reason is simple. The more countries get into the act, the more competition each company has to deal with.   Thankfully, technology comes... continue reading...

Open Source Unified Communications

If you are a fan of unified communications, Linux and “Blackberrys on crack” you should read this interview by the VoIP Authority Greg Galitzine with Fonality’s CEO Chris Lyman. No organization has a 100% monopoly and certainly a company’s thirst... continue reading...

More Bad Motorola News

You may recall Motorola was a partner with Apple in developing the ROCKR phone which was supposed to be the best of Apple and Motorola technology in one sleek device. The only problem was the device was not the best... continue reading...

IP Communications News: October 19, 2007

Some of the interesting news of the week shows SMBs will not only be going down the road to purchasing IP communications solutions – they will also be purchasing and installing security solutions. In my research this morning I also... continue reading...

Nokia N810

One of the best portable devices I have ever used is the Nokia N800. It was launched earlier than Apple’s iPhone and has many of the features the iPhone has but is better in many ways. It is not as... continue reading...

Which PBX Manufacturers will Survive?

The following is a sidebar to the Publisher’s Outlook Column Microsoft’s Big Unified Communications Launch in the November, 2007 issue of Unified Communications Magazine.   ---   There are many PBX companies – well over 25. I am surprised how... continue reading...

Microsoft’s Big Unified Communications Launch

Please enjoy the Publisher’s Outlook from the November, 2007 Unified Communications Magazine.   ---   In the history of communications space there has never been a new product roll-out supported by over 50 other companies. Until October 16, 2007, that... continue reading...

Telrex Unified Communications Call Recording

One of the main messages Microsoft is promoting to the communications marketplace is there is no need to replace your hardware – Microsoft Unified Communications will blend with your current communications infrastructure through gateways allowing you to keep the thousands... continue reading...

Microsoft UC News Update Here is the news you should be aware of regarding Microsoft’s Unified Communications push so far:   Tom Keating   Drag-and-drop Conference Calls = OCS 2007 Success? SAP Duet to leverage Microsoft OCS 2007 Rich Liveblogging... continue reading...

50 Microsoft Unified Communications Partners

There are 50 companies making announcements in conjunction with Microsoft’s Unified Communications launch. As I mentioned – this could be the biggest week for communications ever. Time will tell of course but 50 companies is nothing to sneeze at.  ... continue reading...

Initial Thoughts on Microsoft Unified Communications Event

Having Bill Gates initiate any new product launch is obviously good for your product. The energy so far in the room is amazing and the excitement about communications is absolutely incredible. It is quite amazing that communications has become a... continue reading...

Keating’s Microsoft Unified Communications Review

Tom Keating has an incredible review of Microsoft Unified Communications products which has yet to be posted. I believe there is an embargo until later today. I really suggest you check out his blog regularly until it hits. I read... continue reading...

Communication’s Biggest Week Ever

Tomorrow kicks off the biggest week in the history of communications. I have to be honest. After I wrote this statement I had to get up and take a walk and get some tea. I wanted a sanity check and... continue reading...

What eBay Should do with Skype

Please enjoy the unedited November 2007 Publisher’s Outlook column from Internet Telephony Magazine.   ---   OK, I was wrong. Really wrong. Over a billion dollars wrong in fact. Why? I believed eBay and Skype had a solid strategy to... continue reading...

Extreme Video Solutions Update

This past week I had a few minutes to spare while in New York City so I went to the Wall Street location of Extreme Video Solutions to see a demo of their technology in action. You may recall I... continue reading...

Strategic Technologies for 2008

I was reading an article on Wireless News regarding Gartner’s top 10 strategic technologies for 2008. Here are those technologies with the analysis from Wireless News. Obviously I agree with the first two items on this list and I do... continue reading...

E-Mail Miscommunication

E-mail is not the perfect form of communication and there are times when emotion can be misinterpreted by this communications medium. I have dealt with this in the past myself and have learned there are times when it is better... continue reading...

RingCentral VoIP

The folks at RingCentral have had a great virtual PBX service for ages and it was almost a surprise to hear the company still didn’t have a VoIP module. Even if you weren't aware... Fear not as I've got your... continue reading...

IP Communications News October 6, 2007

It’s been another busy week in the IP communications space as evidenced by the cornucopia of news from seemingly every sector of the market. If you happened to be on vacation this past week or just don’t want to deal... continue reading...

Siemens Unified Communications

I recently had the opportunity to speak with Mark Straton the Senior Vice President of Product Marketing at Siemens about his thoughts on unified communications and where the telecom market is headed. Straton spent the early part of the conversation... continue reading...

Will RIM Make your Next PBX?

In July of 2004 Avaya and Motorola explained to me how their new FMC partnership would be great for business users. They even launched a new phone called the CN620 in fact. I haven’t heard much about the initiative between... continue reading...

TMCnet Searches

I thought it would be interesting to see what people search on when they come to TMCnet. It should be noted these searches are on TMCnet proper which unfortunately at the moment does not include blogs.   These numbers should... continue reading...

Dialogic Buys Cantata

Dialogic has been gaining a great deal of momentum this past year and now this momentum has increased substantially as the company has just announced they will be acquiring Cantata. This deal gives Dialogic access to huge fax market share... continue reading...

Call Center Flash Demo

Over a decade ago I came across Interactive Intelligence, a company who looked at the call center space as an area ripe with opportunity. They decided to market products which did exactly the opposite of what others were doing at... continue reading...

Unified Communications Gaining Momentum

In less than two weeks the communications market will be bolstered by the announcement of Microsoft officially entering the unified communications space in a major way. As a show of their support for the market, Microsoft chairman Bill Gates will... continue reading...

Google Adds Security

The day’s news has been pretty steady and one of the most interesting bits coming across my screen is certainly Google’s decision to add security from Postini into their Google Apps Premier service. This is a great idea as Google... continue reading...

Verizon Voyager: iPhone Killer?

With all the hoopla surrounding the iPhone it is not surprising that Verizon Wireless is touting a suite of new phones and one – the LG Electronics Voyager is being touted as an iPhone killer. The device runs on the... continue reading...

Kill the Paper Clip

Am I the only one who despises this paper clip that occasionally appears on my screen and tells me what to do? Do we really need this weightless piece of metal telling us what to do? Anyway, this thing appeared... continue reading...

Phil Hill

Welcome Phil Hill to TMCnet as a columnist. Phil’s column is titled Hosted Hearsay and his first article is titled Small Business VoIP: Is it an Elephant or Gorilla? Where he discusses the reason why all SMBs are lumped together.... continue reading...

HTC Phones

It is times like this I get jealous of the smartphones the Europeans get. HTC makes a pretty good device in the 6700 and these devices are likely better as they are newer and have better processors and in some... continue reading...

Response Point

For at least a decade PBX manufacturers would speak to me off the record about their trepidation regarding Microsoft entering the phone business. For those companies who hoped the day would never come, they should probably avoid reading this article... continue reading...

3Com and Digium News

If you haven’t been watching lately there has been lots of activity in the IP PBX and networking space from 3Com and Digium. Here is a recap.   3Com was recently purchased and a minority investor was China’s Huawei.... continue reading...

Ixia’s New President and COO

Loyal TMC readers and visitors are likely aware of Atul Bhatnagar who was a keynote speaker about two years back at ITEXPO in Los Angeles, CA. The year Atul spoke was the first time Internet Telephony Conference & Expo was... continue reading...

Trixbox Training

If you are looking for open source communications training, Fonality Trixbox training is going worldwide and is likely coming to a city near you. If you are looking for a discount on this training, be sure to click on... continue reading...

Wes Hayden

Let’s congratulate Wes Hayden who was just appointed to the role of President, Nuance Enterprise Division. Hayden will report to Paul Ricci, Nuance's chairman and CEO.   As Nuance focuses more on selling integrated solutions I expect Hayden’s skill sets... continue reading...

CommuniGate Pronto Goes Air

I have been using the latest version of CommuniGate System’s Pronto which works on Adobe’s Flash and Air technology. I think it is a great product. Adobe’s Air Platform was formerly called Apollo and provides a much richer interface than... continue reading...

Skype Kills Hotel Internet

Looks like Dan York has the same problem with “Skypee” that I had. Dan, don’t you know you need to turn off the “Skypee” to get to the internet? Seriously – if you travel you should read Dan’s post and... continue reading...

Emerson buys Motorola ECC

Emerson recently picked up the embedded computing division from Motorola. This is a good move for Motorola as the company can put more of their focus on handsets and other core areas of their business. Right now Nokia and Apple... continue reading...

Switching to Optimum Voice

This was a big week for me personally as I switched service providers. I should mention I have free VoIP accounts coming out of my ears. I often test them but I haven’t switched to any of them because to... continue reading...

Alcatel Lucent Emergency

Patricia Russo the CEO of Alcatel-Lucent reportedly has one month to turn the company around. They need to restructure desperately it seems and the board will no longer tolerate bad quarters. Russo my soon be pushed out of the company.... continue reading...

3COM Sold

The Wall Street Journal reported that 3COM will be acquired by Bain Capital and Huawei Technologies. TMC’s Greg Galitzine has a call into 3COM for comments but what we know so far is the transaction is at $5+/share meaning more... continue reading...

ITEXPO West 2007 Scores Big in L.A.

Here is my Publisher’s Outlook from the October 2007 Internet Telephony Magazine. It is rough and needs some editing but should give you a good idea of why you should be subscribing and reading every issue of the magazine. :)... continue reading...

More Nice ITEXPO Comments

Thanks all for the nice comments on ITEXPO two weeks ago in Los Angeles. These are a few we have posted so far. Here is the testimonial page which will be updated over time.   Video cyLogistics, Inc. Packet8 Quintum... continue reading...

Blyke: Free Mobile Calling

I just can’t believe how much cheaper it gets over time to use communications services. When I was a teenager we paid somewhere around 25 cents per minute just to call one state away. Before we had fax machines we... continue reading...

Latest ITEXPO West 2007 Photos

We have had amazing comments regarding the success of the last Internet Telephony Conference & Expo from many attendees and exhibitors. We just recently posted some more photos of the event so you can get a feel for it yourself.... continue reading...

Armani, Samsung, Google and Microsoft

I am traveling today – and most of this week in fact. As I get ready to go, there are a few stories that have caught my eye this morning and may be worth a read. The first is the... continue reading...

Would you like VoIP with that Order?

What is the state of the art in pizza technology these days? You might think it has to do with the dough or the ovens but no… It is all about IP communications. It seems the only thing changing the... continue reading...

Sun Reenters Telecom

With all the fanfare surrounding Microsoft’s reentry into telecom, I thought it worth mentioning Sun is doing the same thing. Microsoft has integrated their applications into communications (or vice versa) and even designed new devices such as phones and even... continue reading...

Best of Show ITEXPO West 2007

Congratulations to the best of show winners at Internet Telephony Conference & Expo last week in Los Angeles, CA. A list follows below and here is the detailed press release.   Best Service Provider Solution Comverse (www.comverse.com) CTI Labs (www.ctigroup.com)... continue reading...

iPhones to Fail in Europe?

I have heard a number of analysts explain how the iPhone will face a tough sell in Europe and whenever I hear this news I wonder what substance the analysts may be ingesting to come up with such ludicrous ideas.... continue reading...

ITEXPO West 2007 News

ITEXPO West 2007 News The staggering amount of news and analysis generated from last week’s Internet Telephony Conference & Expo is mind-boggling. Thanks to all the analysts, bloggers, members of the press and everyone else who covered ITEXPO.   Here... continue reading...

Nokia Siemens Networks Interview

I have a special treat for my readers today; A podcast interview with none other than Harald Braun, Head of Convergence Operators Customer Business Team at Nokia Siemens Networks. I know you remember the terrific interview Harald gave regarding similar... continue reading...

Ovum on Alcatel-Lucent

Steven Hartley, telecoms senior analyst at Ovum comments on: Alcatel-Lucent: There may be trouble ahead.   I referred to this news yesterday and Hartley’s comments don’t overlap with mine too much so I thought they were worth sharing. ---  ... continue reading...

Single Volume Control

I have to wonder with all this video streaming around the internet if we don’t need a new way to control the volume of these various streams. When scanning for news I often will click on a news story... continue reading...

ITEXPO and Green Technology World

This morning marks the second day on Internet Telephony Conference & Expo and as I eat breakfast I can’t help but wonder if today will be an even better day than yesterday (photos and videos). What blew me away at... continue reading...

Make Money Selling VoIP

  The VAR is Dead and Partner is Born   In a session titled how to make Money selling VoIP Robert Messer spoke today about how resellers need to evolve to become successful. Robert who works for ABP Technology a... continue reading...

Apple, Google and ITEXPO

I was up pretty early today and had a chance to take in lots of news while listening to CNBC, Bloomberg, reading Barons and any website I could get my hands on. Perhaps the biggest news in the telecom space... continue reading...

PerformanceEdge

For many companies with thousands of call center agents the concept of optimizing contact center performance is akin to optimizing the US government. In either case you must ask yourself how you know when you are truly optimized and the... continue reading...

ITEXPO West 2007 Coverage

Hats off to VoIP News for some great writing regarding Internet Telephony Conference & Expo. Here is an accurate description of what the show is all about. Ken Camp also weighs in on the conference in his Realtime Community blog... continue reading...

Bloggers at ITEXPO

I have noticed this year more ITEXPO speakers have blogs than at any time in the past. We all know there are more and bloggers each day and I am excited to see how many of them are referencing their... continue reading...

P2P Identity Theft

Boy are those hackers are creative is all I could think when I learned a person used LimeWire to steal personal information such as tax returns from people’s computers. The hacker subsequently used this information to commit identity theft.... continue reading...

Surf Communications

I recently had the opportunity to ask Ilan Weizman of Surf Communications Solutions about the evolution of the IP communications space and the direction his company is taking.   Surf develops a suite of hardware and software products that drives... continue reading...

Quintum News

The number of new announcements being released at ITEXPO next week will likely be a show record if the early buzz is any indication. For example, today I learned Quintum; the Microsoft Certified VoIP gateway company will be making news... continue reading...

TeamQuest

I recently had the opportunity to speak with TeamQuest Corporation’s director of communications, Keith Hanna, about the IP communications space, SIP and the overall direction of the company.   TeamQuest Corporation is a provider of IT Service Optimization, specializing in... continue reading...

Nice Systems

Brian Spraetz, Senior Product Marketing Manager NICE Systems Inc., recently sat down with me (virtually over e-mail :) )to discuss IP communications and NICE’s upcoming presentation at ITEXPO.   NICE Systems is the leading provider of Insight from Interactions, offering... continue reading...

NeoPhonetics

I recently had the opportunity to ask NeoPhonetics executives about open source/open standards-based on IP communications, cost effective PBX platforms, and more.   NeoPhonetics designs, implements and supports custom VoIP telephone systems for enterprises with a specialty in open source... continue reading...

Business Solutions magazine

I recently had the opportunity to ask Jay McCall, VoIP and Wireless Editor with Business Solutions magazine, about the evolution of SIP-based communications, the future of the market and more.   Business Solutions magazine is a publication geared toward executives... continue reading...

SIP Trunking Overview

I am looking forward to listening to Alan Percy’s panel on SIP trunking which takes place next week at ITEXPO. Alan has been a fixture at many TMC events over the years and I am waiting semi-patiently to hear what... continue reading...

Dan York Available

Sadly, Dan York was restructured out of a job at Mitel. After the acquisition of Inter-Tel there is obviously some overlap. Dan was part of the overlap and as a result is a great talent looking for an opportunity. For... continue reading...

LiveVox

I recently had the opportunity to ask Louis Summe, CEO of LiveVox, about the company’s on-demand contact center solutions, their customers, and the IP communications space.   LiveVox provides on-demand, voice application solutions integrated with existing systems. The company is... continue reading...

SIP Trunking Course

SIP trunking is one of the most important growth areas in VoIP. It is something every company should be exploring as it reduces cost and complexity while allowing tremendous added flexibility.   If you are interested in learning about SIP... continue reading...

Toshiba

I recently had the opportunity to ask David Fridley, senior product manager of IP Telephony at Toshiba America Information Systems, about the evolution of the IP communications space and the direction his company is taking.   To learn more about... continue reading...

HelloSoft

I recently had the opportunity to ask Allan Johnson, vice president of business development in the wireless group at HelloSoft, about the evolution of SIP communications, wireless mobility and the direction his company is taking.   HelloSoft is a provider... continue reading...

Excendia

It is difficult to start this column without a reference to Wildfire the personal assistant launched in the nineties we all thought would take over the world. Of course by “we” I mean the people attending trade shows in the... continue reading...

Call Center Consolidation

There is more and more talk of call center consolidation and suites of products from single vendors seem to be what analysts and many companies are clamoring for. I came across an interesting twist on getting educated on this space... continue reading...

Allworx

I recently had the opportunity to ask Sandra Gault, EVP of Marketing at the rapidly expanding communications product company Allworx about the evolution of IP communications in the SMB space, VoIP and the direction her company is taking.   Allworx... continue reading...

Fonality FtOCC Training

Great news. Fonality FtOCC (pronounced F-Talk) Technician Certification is sold out at next week’s ITEXPO in Los Angeles, CA. There is still limited seating for the Administrator Certification. Oh yeah, I forgot to mention what this acronym means. It stands... continue reading...

Extreme Video Solutions

Affordable Telepresence I recently came across a company offering video conferencing solutions at an attractive price using a leasing model instead of a direct product sale. The company is called Extreme Video Solutions and is based in Arizona. For about... continue reading...

Good Bye Foleo

On May 31st, 2007 I mentioned the Palm Foleo was doomed. Specifically I wrote the following:   It seems doomed to me but perhaps Palm can morph it to be something useful down the line. But then again, I can't... continue reading...

Nortel on Microsoft/Cisco

The following comments are from Nortel’s Tony Rybczynski regarding the new relationship between Microsoft and Cisco. I found them interesting and worth passing along.   ---   I was on holidays in Eastern Europe when the photo shoot took place.... continue reading...

MOBIVOX

I recently had the opportunity to ask Patricia Tessier, vice president of Product and Marketing at MOBIVOX, about deploying Skype, the IP communications space and more.   You may recall I mentioned the company in a post about about wireless... continue reading...

VoIP Supply Thanks TMC

One of the most satisfying parts of my job is working with smaller and newer companies and helping them become larger, more profitable and eventually large. I like to help large companies as well of course but the small... continue reading...

Miss Teen South Carolina

It is all about the education. Miss Teen South Carolina hit the nail on the head when she said our education system in the United States needs to improve so as she says, US Americans can one day hope to... continue reading...

Polaris IP

Polaris IP is a company you probably never heard of but they have a patent on an e-mail routing system and are using it to sue the Internet’s largest companies. In particular, Google, Yahoo!, Amazon, A9, Borders, AOL and IAC/Interactive... continue reading...

Inter-Tel

Inter-Tel executives Aron Aicard (Director of Product Marketing), Jon Young (Director, Softswitch Technology) and Rick Ringel (Strategic Solutions Engineer), gave me this exclusive interview. They talked to me about Inter-Tel’s new corporate initiatives, the impact of SIP technology, and the... continue reading...

BlueSocket

I recently had the opportunity to ask Mads Lillelund, president and CEO of Bluesocket, about the evolution of the IP communications space, its acquisition of Pingtel and the direction his company is taking.   Bluesocket provides open wireless security and... continue reading...

Call Center Outage

A call center outage could be disastrous for your business. Some of the largest call centers sell millions of dollars worth of products and services each hour so an outage of minutes can be devastating to the bottom line. According... continue reading...

Dell, Solio, Provia and More

Today has been a pretty hectic day for me as I was up late at an uncle and aunt’s 50th anniversary party last night (amazing number of years isn’t it?). This AM I had a meeting with the doctor... continue reading...

Virtual Customer Interactions

This is my next Customer Interaction Solutions High Priority column. If memory serves it will be the October, 2007 issue. As often happens this will be the unedited version. If this is of any interest be sure to subscribe digitally... continue reading...

VoEX

VoEX, Inc., is a VoIP managed-service provider offering global peering infrastructure, network interoperability, industry-leading quality of service, and advanced applications capabilities for top tier carriers, mobile operators, cable operators, voice service providers, academic institutions and enterprises. VoEX maps the world’s... continue reading...

Use Skype, go to Jail

OK, I have been writing about Skype almost continually and this is not intentional. There is just a great deal of news about the company lately. For example, George Ou discusses today how a man in the UK was arrested... continue reading...

Skype Usage Declining

Alan Percy has some thoughts about Skype and how less and less people seem to be using it. I have heard this before. Here at TMC, we are still using the software but are slowly transitioning to Microsoft Office Communicator.... continue reading...

Ixia on Skype Outage

You may have seen my recent blog post about what we learned from the Skype outage. I have had much feedback about this article and I found it important enough to publish in an upcoming TMC magazine. I won’t tell... continue reading...

Alcatel-Lucent Changes

There are some management changes at Alcatel-Lucent consisting of COO Frank D'Amelio and President Mike Quigley leaving. Patricia Russo will remain as CEO and Etienne Fouques, who had reported to Quigley, will now lead the company's tech and strategy unit... continue reading...

Google Sky

Today Google announced its Google Earth program will allow you navigate stars as well. You can now see constellations and navigate around the cosmos. You can see how planets rotate using an animation tool and more. Here are some of... continue reading...

Oaisys Update

If you live vicariously through my travel schedule then you were with me in Arizona during that muggy and super-hot trip I took a while back to see Oaisys and learn about their Talkument voice appliance.   As you... continue reading...

Skype Retracts Microsoft Blame

In previous posts it was mentioned that Skype blames Microsoft for the recent outage it had last week. More recently Skype has issued a statement saying it does not diectly blame Microsoft for the problem but instead it clarified the... continue reading...

Cell Phone Contract Cancellation

Are you looking to sue your wireless carrier? If you are you should know a full six paragraphs are dedicated to dispute resolution over at Verizon Wireless and ten “fat” paragraphs are dedicated to this topic in an AT&T Wireless... continue reading...

Videoconferencing

TMC is proud to have partnered with SightSpeed to launch a videoconferencing channel on TMCnet which is designed to bring together the community of videoconferencing decision-makers in a single location online.   Expect this channel to be updated frequently and... continue reading...

Skype Outage Article

Jon Arnold and I were both quoted recently in a San Francisco Chronicle article titled Skype reveals outage source, tells customers it won't happen again. The article is extremely well-written, gets perspective from a number of people and weaves each... continue reading...

Parlano

Bob Serr, Parlano CTO, took some time to give me this exclusive interview. In it, he gave some fascinating insight on the impact of industry giants like Google and Microsoft on the telecom world, and also let me know why... continue reading...

Acredo

I recently had the opportunity to speak with Erin Bolton, marketing manager of Acredo Technologies Inc, about IP communications, the company’s customer base and the upcoming ITEXPO.   Acredo Technologies delivers hosted IP phone service to the small business market... continue reading...

Ingate

I recently had the opportunity to ask Olle Westerberg, chief executive officer Ingate Systems, about his business and the direction he is taking the company.   Ingate Systems produces a range of SIP-capable enterprise firewalls.   Please read the TMCnet... continue reading...

Level 3 Communications

Level 3 Communications, Inc., an international communications company, operates one of the largest Internet backbones in the world, connecting 180 markets in 18 countries. The company serves a broad range of wholesale, enterprise and content customers with a comprehensive suite... continue reading...

Arlinx

I recently had the opportunity to ask Patrick Young of Arlinx about the company’s customer base, its IP communications strategy and the direction his company is taking.   The Arlinx IP Elite Security and Media Processing Platforms provide opportunities for... continue reading...

What We Learned From the Skype Outage

As organizations move to VoIP and other forms of IP communications it is imperative they realize the world of IP is far different from the PSTN and circuit-switched networks of yesterday. While Internet Protocol is the protocol of the Internet... continue reading...

Tissot High-T Discontinued

Sadly, the Tissot High-T has been discontinued. This is terrible news as when the watch worked, it worked very well. It connected with the Microsoft Spot network which is now called MSN Direct. It had a touch screen and vibrate... continue reading...

IP Communications Education

Listen, I don’t want to overdo discussion of ITEXPO in my blog but the fact of the matter is this recent e-mail sent by my marketing team is a great document discussing what is important at the show. It is... continue reading...

Skype P2P Problems

By now it seems the whole world is aware Skype had major problems last week. For most people, Skype was down. Tom Keating speculated the cause was a Microsoft patch which rebooted massive numbers of machines. He has a point... continue reading...

Wireless Companies at ITEXPO

I happened upon a great article by Mae Kowalke discussing wireless company representation at Internet Telephony Conference & Expo. Companies discussed include a la Mobile, Airwide Solutions, Kineto Wireless, MobiTV and MOBIVOX.   The article reminds me just how big... continue reading...

Call Center CRM Stories August, 17 2007

While technology has a bewildering effect on the medical industry it seems one of the areas ripest for improvement and change is that of the interaction of patient and doctor. A recent article on TMCnet details how HD videoconferencing is... continue reading...

Junction Networks

I recently had the opportunity to ask Avery Glasser of Junction Networks about the evolution of the SMB IP communications space and the direction his company is taking.   Junction Networks provides business class VoIP service to companies without the... continue reading...

Vocalocity

Vocalocity provides customized VoIP phone solutions to small and medium size businesses, specializing in “Micro enterprise” companies with fewer than 25 employees. Vocalocity’s core service offering, VocalocityPBX, is designed to provide customers with the quality and reliability of traditional PBX... continue reading...

Voxbone

As you may recall, Voxbone had announced a developer contest a while back and in my blog post about the contest I mentioned the three winners will get:   Recognition as a Voxbone certified developer. Recommendation to customers and partners... continue reading...

Fonality

Here is a podcast interview of Chris Lyman the CEO of Fonality. Topics of interest? I asked Chris why he started Fonality, what pains his company solves for customers and we get into a discussion of trixbox Pro and trixnet.... continue reading...

Covergence

Ken Kuenzel, Founder, VP Engineering and CTO for Covergence recently chatted with me about the impact of wireless technology, and the way in which SIP has changed communications, among other topics.   Offering its customers “the edge in SIP”,... continue reading...

Reef Point

I recently had the opportunity to ask Woody Ritchey, CEO of Reef Point Systems, about the future of IP communications and the challenges his business will face over the next five years. Reef Point is a provider of IP-based fixed-mobile... continue reading...

Radisys

I recently had the opportunity to speak with Ray Adensamer of RadiSys about the evolution of the IP communicationsspace, the company’s application-enabling platforms and more.   RadiSys specializes s in developing open standards building blocks, especially in the ATCA and... continue reading...

Packet Island

I recently had the opportunity to ask Packet Island President Praveen Kumar about VoIP, the IP Communications space and more.   Packet Island provides the a micro-appliance based Software-as-a-Service (SaaS) solution that enables service providers and VARs to deliver managed... continue reading...

Dialexia

I recently had the opportunity to ask Mohamed El Mohri, CTO at Dialexia Communications, about the evolution of the IP communicationsspace and the direction his company is taking.   Dialexia Communications is best known for its next generation communication software... continue reading...

3CX

I recently had the opportunity to ask 3CX CEO Nick Galea about the evolution of the IP communicationsspace and the direction his company is taking.   3CX is well known for its SIP-based 3CX Phone System for Windows, a software-based... continue reading...

Aperio CI Interview

I recently had the opportunity to speak with William Mich, chairman and chief executive officer of Aperio CI, and get his thoughts on where the market and his company is headed.   As you may recall, the company has a... continue reading...

Smoothstone

I recently had the opportunity to ask Jeff Wellemeyer, chairman and CTO of Smoothstone, about the most recent call center solutions and the path Smoothstone is taking to create greater customer satisfaction.   Smoothstone is an IP communications provider... continue reading...

TMCnet New Traffic Record

Thanks to all our readers and visitors who have allowed TMCnet to achieve a new traffic record in July 2007.   Here are the numbers:   Page Views 30,977,147 Average Visit Length 35:45 Unique Visitors 3,078,409   Page Views refers... continue reading...

Grandstream

Grandstream Networks Seeks Growth in SMB VoIP   The SMB VoIP market shows no sign of slowing down and so many companies are vying to get a piece of this market which is projected to grow for many years... continue reading...

Acme Packet

Kevin Mitchell, Director of Solutions Marketing for Acme Packet, gave me this exclusive interview. Take a look at what he told me about VoIP security, the impact of wireless technology, and a particularly surprising prediction on the future of communications.... continue reading...

NetXUSA

I recently had the opportunity to ask NETXUSA CEO Tom Boone about his business and the direction he is taking the company.   NETXUSA, Inc. is a distributor of Voice over Internet Protocol (VoIP) products and services and has a... continue reading...

Super Technologies

I recently had the opportunity to ask Super Technologies Vice President Suzanne Bowen about her business and the direction she is taking the company.   You may recall Suzanne was nice enough to post a video interview of me a... continue reading...

Touchstone Technologies

I recently had the opportunity to ask Touchstone Technologies CEO Mark Stacy about his business and the direction he is taking the company.   Touchstone is a Hatboro Pennsylvania based test and measurement company specializing in software-based solutions for active testing... continue reading...

IVR Technologies

I recently had the opportunity to ask IVR Technologies Vice President of Business Development Barry Sher about his business and the direction he is taking the company.   IVR Technologies is a software development company providing integrated application, media and... continue reading...

AudioCodes Interview

Anyone in the IP communications business knows quite well that Alan Percy is one of the most well-connected and knowledgeable players in the space. Alan’s day job is Director of Business Development at AudioCodes and I swear his night... continue reading...

Call Center/CRM Stories August 10, 2007

Big news this week in call centers and CRM as we find call center quality is improving. This is great news. There is more below so take a read if you want to learn about peace in the Middle East... continue reading...

Office Communicator Voice Quality

I had a chance to try Microsoft Office Communicator voice quality for myself on a Plantronics stereo headset and I remain impressed with the quality of the sound. Although the wideband codecs do not support stereo, the voice and video... continue reading...

American Airlines WiFi

For better or worse I spend a great deal of time on airplanes. Interestingly the airplane is the last place where I can work with limited interruptions. Of course this doesn’t include flight attendants telling me to put my backrest... continue reading...

Hughes Systique Corp Interview

I recently had a chance to interview Arjun Roychowdhury, Director, IMS & Broadband Applications Hughes Systique Corp. Arjun will be a speaker at Internet Telephony Conference & Expo in September and I thought it worth getting his thoughts on... continue reading...

T-Mobile VoIP

Andy Abramson really likes T-Mobile’s VoIP plan based on a potential new device the company could be rolling out soon in the US. What is the device? Something which allows FMC for the home and small business market. It allows... continue reading...

Pandora Radio

Without a doubt one of the most interesting websites I have used these past months is Pandora, a site which allows you to rapidly assemble a customized radio station for yourself. Initially, you are presented with a form where you... continue reading...

Voice Peering Growth

Last year I proclaimed it the year of VoIP peering. 2007 is becoming the year of rapid VoIP peering growth. Case in point is the Voice Peering Fabric or VPF who recently stated they have reached a 200 billion minute... continue reading...

AudioCodes Has Good Quarter

Cisco made a big splash with their earnings news today and subsequently it may be worth pointing out Audiocodes too released great numbers with growth on a year over year of 15.5%.   “AudioCodes’ second quarter financial results were highlighted... continue reading...

Cisco Beat Earnings

Cisco beat earnings by $120 million dollars and they say enterprise earnings are strong.   Scientific Atlanta also produced outstanding results for the company.   Emerging markets are growing at 40%   Here are some statements I just wrote... continue reading...

Apple iPhone

I finally went to the AT&T store this past weekend and played around with the iPhone. Amazingly the store in Norwalk, CT had both models in stock. I was very surprised by this fact as the building is right next... continue reading...

Apple vs. SP Technologies

Can you imagine a world where iPhones didn’t have access to touch screen technology? Well a company called SP Technologies has a patent on what seems to be the keyboard mechanism on the Apple iPhone. Will this mean Apple is... continue reading...

TMC White Papers

I thought you may be interested in some of the latest white papers and research brought to you by TMC and its partners: ·        VoIP that Works! ·        Fax Solutions for Service Providers and Enterprise: Integrating SIP T.38 Fax... continue reading...

Telephone System Channel

If you aren’t aware, TMC has built with its partners, the largest collection of business to business online communities in the communications and technology space. Channels are micro communities which live on the left navigation of TMCnet menus. Global Online... continue reading...

Unified Communications Magazine Debuts

Here is the unveiling of the first issue of Unified Communications Magazine (PDF). It has not been through final proofing but I have been so excited to share this new publication with the word I just had to post the... continue reading...

VoIP/IP Communications Stories August 6, 2007

In case you are behind on your reading or perhaps were away and want to catch up quickly; I have assembled some of the top stories from last week and today. Topics of interest include Cisco’s purchase of an equity... continue reading...

WiFi not Secure – Clarified

I just received this e-mail from Francois Doremieux, Senior Program Manager, Product Group: Customer Experience in response  to my WiFi is Insecure post from last week. I thought it worth sharing.   ----   Hello Rich It was a pleasure... continue reading...

700 MHz Setback

Just when youthought it was safe to jump into the 700 MHz frequency with your own device along comes the Federal Communications Commission's Office of Engineering and Technology (OET) who says initial testing of the prototype devices showed they failed... continue reading...

ITEXPO Weeks Away

I just can’t believe that Internet Telephony Conference & Expo is five short weeks away. I just can’t wait for September 10-12th in Los Angeles. Boy is the summer going by fast. Thankfully I read Ken Kamp’s blog where he... continue reading...

iPhone, U-Phone, Everybody G-Phone

This year has been the absolutely most tumultuous ever in terms of wireless communications and these changes can and will have a dramatic effect on your business. You can’t go anywhere these days without seeing Apple’s iPhone in action. Kids... continue reading...

Mitel/Inter-Tel Finally Merge

Mitel's proposal to acquire and merge with Inter-Tel has been approved by Inter-Tel stockholders. Here are the details:   US$723 million merger Creates a market leader in SMB IP communications industry with the scale to strengthen and extend its reach... continue reading...

ShoreTel/Mitel Patent Lawsuit

Here is the latest on the ShoreTel/Mitel patent lawsuits from TMCnet’s Spencer Chin. I haven’t had a chance to examine the respective companies’ patent portfolios but one would imagine Mitel has a larger number just because they have been around... continue reading...

ActionTec

Many of us are familiar with VoSky Technologies the company behind the business class Skype gateways allowing a company to leverage the myriad benefits of Skype within their corporate communications infrastructure. If you need to catch up, I invite you... continue reading...

Iwatsu

As part of a recent whirlwind Dallas, Texas tour I had a chance to catch up with Iwatsu’s Don Gant and discuss what his company is up to. He tells me sales of the company’s EMA Enhanced Messaging Application service... continue reading...

Microsoft Pushes into Communications and Beyond

Here is my August 2007 Publisher’s Outlook for Internet Telephony Magazine. It may be one of the longest pieces I have written in a while and it was great fun to put together and hopefully is something you will appreciate.... continue reading...

IP Sizzles 2007

I am off to VoIP Sizzles I mean IP sizzles in Dallas today. I speak tomorrow. Here are the details.... continue reading...

Vista Remote Desktop Problems

TMC's Tom Keating found some bugs in Remote Desktop on Vista. The problem revolves around a super-slow connection. Actually I am happy he found the solution to the problem before I upgrade to Vista next week. I just came across... continue reading...

Delicious TMCnet Stories

Here is a smattering of home made TMCnet stories, just like mom used to make. Mom’s cookies can’t compare to the brand new Tadiran trailer featured below or Cantata’s fax solutions. And you know, even if mom was the best... continue reading...

Voicemail Transcription Patent

I Get by with a Little Help from my Friends   Here is a patent on voicemail transcription from one of the founders of SpinVox who I met with some months back. The patent does describe having live operators listen... continue reading...

Voicemail Transcription Patent

I Get by with a Little Help from my Friends   Here is a patent on voicemail transcription from one of the founders of SpinVox who I met with some months back. The patent does describe having live operators listen... continue reading...

700MHZ Spectrum

Google and others are looking to ensure some of the 700MHZ spectrum is allocated for broadband wireless and moreover available at wholesale rates in order to help foster new and innovative services. For more on this story see this USA... continue reading...

Latin America Unified Communications

Microsoft expects to see over 20% growth in it’s Information Worker division in South America during it’s next fiscal year. The UC platform will be the flagship component of the 2007 product versions to be launched in October and will... continue reading...

Unwired Enterprise

Nortel is perfectly positioned to bring the world their Unwired Enterprise vision. The company is a strong player in the enterprise and service provider markets. For this reason it may even be surprising Nortel hasn’t gained more traction as they... continue reading...

TMCnet Goes Twitter

It seems like if you are under 18 you spend a good deal of time twittering on well – Twitter. Since my typical reader is above 18 you may not be aware that Twitter is a service allowing you to... continue reading...

Where Did Rich Go?

OK, Rich has not abandoned his loyal readers. He really values these people as without his readers he would stop blogging and at that point he would have to find a hobby or two. Thankfully, dear readers, I am... continue reading...

Fring on Windows Mobile

Tom Keating has the scoop on Fring coming to a Windows Mobile device near you. Why should you care? Well because Fring could help integrate your disparate communications clients into a single unified application. I am looking forward to trying... continue reading...

PhoneGnome

Is PhoneGnome from Televolution the ultimate CLEC 2.0 Enabler?   We know the story all too well. Thousands of CLECs backed by the venture capital market flooded the telecom space in the hopes of all becoming the next AT&T. The... continue reading...

Sangoma: From Open Source to Unified Communications

I recently had a chance to speak with David Mandelstam at the Communications Developer Conference last month in Santa Clara, CA. Sangoma was one of the highlights at the show as the company had produced a few record quarters in... continue reading...

Nuvoiz: Unified Communications Grows Up

The interest in unified communications is not slowing down and I can tell from the subscription interest to TMC’s Unified Communications Magazine the future looks very bright for this burgeoning technology.   A few months back I wrote about mid-market... continue reading...

SPIRIT DSP and HTC

This HTC win seems like a really big deal for Spirit DSP.   High Tech Computer Corp. (HTC) will integrate the TeamSpirit Mobile Voice&Video Engine into tri-band 3G Windows Mobile based smart-phones it OEMs.   “Today besides HTC, SPIRIT software... continue reading...

Safari for Windows

I have been hearing some grumblings in the market about Apple’s Safari release and many are saying Steve Jobs is over-optimistic in thinking there will be one hundred million downloads of Safari for Windows. If this browser is indeed is... continue reading...

UC For the Trading Floor

I am pretty excited about the UC for the Trading Floor seminar I will be moderating in a few weeks. The conference has generated lots of interest and is a great launch pad for TMC’s launch of Unified Communications Magazine.... continue reading...

Google and Apple Collaborate

Here is an excellent article from Susan Campbell on the synergies between Google and Apple in their new partnership. The potential for both companies to grow sales is obvious in such a collaboration. Just the YouTube/iTunes synergy alone is worth... continue reading...

Democrats Say You are Lying

Here is an interesting story from CNET on Google’s need for more immigrants with H1-B visas. According to the article, some Democrats wonder if Google is doing enough to recruit Americans. The question worth asking is are these Democrats serious?... continue reading...

Nortel on Open-Source Communications

Tony Rybczynski – affectionately known within Nortel as Tony Ryb is one of the top thought leaders in the communications space and has been with Nortel as long as I can remember. He has also been a TMC columnist... continue reading...

Communigate Unified Communications

I just recently demoed a complete unified communications platform based on Flash and Flex2 and all I can say is wow. Pronto! Is a complete communications media center with unified communications built-in. The application has a great user interface that... continue reading...

Outlook Toolbar

What are VoIP service providers up to these days? Simple. They are doing things like adding toolbars to their services. In this case Packet8 has an Outlook toolbar which not only allows outbound calls it also has a screen pop... continue reading...

Kenati

Although my home may look very neat and organized, it is in fact a an absolute mess. I am not talking about the normal objects which create mess -- paper and clothes; I am talking about devices.   I have... continue reading...

Office Live Meeting 2007

Tom Keating has a great review/first look at Microsoft’s Office Live Meeting 2007 which seems a voluminous name for a product. But perhaps this is intentional as the software is stuffed with features. For example the same desktop client is... continue reading...

Ken Camp

Be sure to sign up for Internet Telephony Conference & Expo (ITEXPO) now and be part of the world’s premiere IP communications event. World-famous blogger, journalist and author Ken Camp will be there as well (Ken is there anywhere you... continue reading...

Google Gears

Google’s announcement that they have launched Google Gears is significant as it means the plethora of web-based applications which once were not able to run without internet connectivity can now function without a connection. The technology is available as open-source... continue reading...

Palm Foleo

I love gadgets and I love what Palm has done for the handheld market. I love the concept of Palm rolling out a new laptop-sized device. But that is where it ends. The new Palm Foleo has a fraction of... continue reading...

SimulScribe

The voicemail transcription market otherwise known as voicemail to text is showing no signs of slowing down. I have written about this space a few times (Voicemail Transcription, Vonage Voicemail Transcription, SpinVox) in the past and I think it has... continue reading...

Razr Thin Laptop

Intel has built a laptop just one quarter of an inch thicker than a Motorola Razr. In addition it is loaded with high-end features, state of the art wireless connectivity and other bells, whistles and microphone arrays. The laptop looks... continue reading...

Mihaylo Bids for Inter-Tel

There is a higher bid for Inter-Tel than what Mitel initially offered to pay. The bid is being led by Steve Mihaylo who is a major shareholder of Inter-Tel and the former founder. Rumor has it Steve who has been... continue reading...

GIPS News

Global IP Solutions, the company formerly known as Global IP Sound is well known as the company providing VoiceEngine technology. Their products enable communications for millions of users each day as their technology is found in Skype, WebEx and others.... continue reading...

Communications Developer Show Daily

Here is the first show daily from the Communications Developer Conference taking place next week. Many have told me they are thrilled TMC is sponsoring such an event as there needs to be a single place the communications industry can... continue reading...

Office Headsets

I have written a few times in the past about TMC’s channel program and the fact we have built over 100 business to businesses (b2b) communities in the communications and technology space.   The communities are news-based and are designed... continue reading...

Hillary Clinton Champion of Net Neutrality?

Hillary Clinton and Barack Obama are big proponents of net neutrality and this may be the reason the big phone and cable companies have been contributing good amounts of money to at least Clinton’s campaign. Here are the details.... continue reading...

VoIP Stories May 7, 2007

Here are some interesting stories worth reading. Incidentally, I now have a Plantronics CS70N installed at my desk. It is about the same size and weight as the popular Plantronics Voyager 510 with the difference being slightly more weight and... continue reading...

Vulcan Flipstart, Verizon and YouTube

This is a busy news week with announcements and commentary from virtually all areas of communications and technology. Starting small, Gary Krakow has a review of the Vulcan Flipstart which is a company founded by Microsoft co-founder Paul Allen. Gary... continue reading...

Vista Reseller Webinar

I just noticed a webinar helping VARs who focus on reselling Microsoft Vista. I thought this may be of interest to resellers and worth passing on. The webinar is hosted by CMP and the details are here.... continue reading...

Skype Announcements at Communications Developer

I was just perusing an article on Skype development from Greg Galitzine which consists of an interview with head of development for the world’s most successful VoIP software company. The interview is with Paul Amery the Director of the Skype... continue reading...

Ed Whitacre Jr.

Congratulations to Ed Whitacre Jr. for building a great big telecommunications company from an assortment of smaller ones. Certainly in this case the sum was greater than the parts.   Ed is about to retire and he can consider this... continue reading...

Mitel Acquires Inter-Tel

In a $723 Million transaction two of the leaders in the mid-market communications space have teamed up as Mitel has just acquired Inter-Tel. Both companies were very strong players in the mid-size PBX space and both were leaders in... continue reading...

TMC Beta Tests 3D stereo HD VoIP

TMC has just started beta testing the Diamondware 3D stereo HD VoIP platform. You may remember I have written about the company recently and Tom Keating had a write up on them as well.   As I have mentioned... continue reading...

Vonage Free to Compete

Vonage has launched a grassroots campaign to ensure the company’s customers realize Verizon is using the courts to cease innovation. The lynchpin of this activity is a tongue in check website which reads, “Al Gore invented the Internet and... continue reading...

Sender ID Update

Here are some details on the Sender ID framework which may become important as ISPs increase their e-mail filtering. Here is an excerpt from the article:   Reputation is based on behavioral factors such as the amount of traffic sent,... continue reading...

EQO Funding

The investment environment for VoIP is pretty hot with news of funding two days in a row. Of course two data points a trend does not make but there seems to be lots of optimism left in certain segments of... continue reading...

Blackberry Attacks Microsoft

RIM is offering it’s mobile device software on other platforms such as Windows Mobile and the question on most people’s minds Is probably “Why?” After all, Windows Mobile devices already do pretty much everything Blackberrys do and in many cases... continue reading...

Hosted Communications for the SMB

We hear about hosted solutions from so many vendors these days. This area of the market is certainly experiencing tremendous growth. Companies like Covad, AccessLine and 8x8/Packet8 are doing well selling services to customers who are giving up their small... continue reading...

Microsoft Unlimited Potential

Bill Gates is on record as ridiculing the $100 laptop earmarked for third world children… The reason he disliked the device is because the specs did not measure up to what he thought such a computer should and could be.... continue reading...

Vonage Voicemail Transcription

At CTIA a few weeks back I heard Vonage will offer a voicemail transcribing service soon but I was sworn to secrecy. As you may know I have been writing about voicemail transcription a great deal lately. I thought I... continue reading...

Eliminating Crapware

George Ou is running out of patience with crapware – the software which is installed mostly on PCs and sometimes Macs. These programs are rarely used and add to reboot time and reduce screen real estate. Thankfully Ou has some... continue reading...

More on The VoIP Patent Mess

A number of people in the telecom industry tell me they have looked at the Verizon patents being used against Vonage and they say they have been doing the things that are claimed in the patents before Verizon filed. My... continue reading...

InfoWorld on Patent Reform

Let’s hope patent reform gets a great amount of momentum in our government and it actually happens. Large companies are indeed hoarding patents and using them as weapons to crush smaller companies. Patent litigation seems to be increasing by the... continue reading...

Microsoft Gives Away Exchange 2007

In the last seven years or so the adoption of open-source solutions has been breathtaking and Microsoft is not sitting on the sidelines watching this happen from afar. They have to be concerned about Linux and myriad open-source software... continue reading...

Voicemail Transcription

I am not sure what the category of product is that converts voicemail to e-mail but I suppose voicemail transcription covers it nicely. Recently wrote about SpinVox and how the company converts voicemail to e-mail automatically.   I am in... continue reading...

Nokia Intellisync Mobile Suite 8.0

One buzzword with legs is mobility. We hear the term everywhere these days. Moreover, it seems workforces are becoming more mobile by the day and knowledge workers are being created in segments previously not considered to be in this category.... continue reading...

H1-B Visas

The US has a chronic shortage of technology workers. Sure the job market has gone up and down over the past decade but today, we need more tech workers at various levels and it seems being a programmer or engineer... continue reading...

Esna Technologies

When you think about unified communications you probably think of the big software or hardware companies. These are the organizations making the biggest splash in the UC area.   But we all know about the big boys. What is really... continue reading...

SpinVox

When I first came across a company called SpinVox I thought it had a niche product not really aligned with my core readership. The first product the company introduced to me was SpinmyBlog which is something I could definitely use... continue reading...

Unified Communications Magazine

In case you missed my past blog entries regarding SIP Magazine becoming Unified Communications Magazine, consider it official… The change has begun and we are working on the look and feel of this new publication. It should be different than... continue reading...

Response Point

In case you weren’t aware, Microsoft unveiled a small business phone system recently called Response Point. TMCnet’s Tom Keating has a well thought-out blog entry on what Microsoft is doing as well as a bit of history on Microsoft and... continue reading...

Altigen News

Big news over at Altigen. Jerry Fleming who ran the Vonexus division of Interactive Intelligence is at Altigen now and will focus on building the US operations of the company. I haven’t had a chance to talk with Jerry yet... continue reading...

Cisco's Real Strengths

Cisco’s incredible strength comes from being able to leverage its strong brand and enourmous salesforce to sell virtually every sort of product in telecom and datacom. This report makes it seem like the outlook for the competition is bleak.  ... continue reading...

Yahoo! E-mail

One of the most interesting parts of the technology space is actually the hosted e-mail market, where Yahoo!, has recently done something amazing with their e-mail product allowing you to have infinite storage. Now there was a time when Google’s... continue reading...

MyTMCnet

Thanks to readers like you, TMCnet has been blessed with 1-2 million unique visitors every month and last month over 20 million pages were viewed on this site. We are truly grateful to our readers, sponsors and advertisers who support this... continue reading...

TMCnet Sets Page View Record

This past February 2006, TMCnet passed the 20 million page view mark for the first time ever with a total of 20,554,331 page views from a total of 1,169,160 unique visitors. I am personally thrilled with this accomplishment because it shows... continue reading...

ObjectWorld

Recently I had a chance to meet with executives at Objectworld and I couldn’t help but walk away impressed with the technology the company has developed. Their two products consist of CallAttendant which allows you to connect your existing PBX... continue reading...

Cisco Purchases WebEx Podcast

Here is my audio podcast on the Cisco acquisition of WebEx. There are many positives here and lots of interesting perspective and I kept it to a few minutes. I hope you like it.... continue reading...

Nuvoiz

Unified Communications for the Mid-Market There is no question the unified communications market will increase the value of communications vendor offerings but there seems to be lingering questions as to which sector of the market – large—medium or small will... continue reading...

Microsoft Acquires Tellme?

On my way into work this morning I saw two things. An amazing sunrise and a flock of geese flying. As far as the sunrise goes, I tried desperately to get my phone to take a picture of it so... continue reading...

Dialogic & Aculab Focus on Growth

Please enjoy the April 2007 Publisher’s Outlook from IMS Magazine:   ---------   DSP Resource Board Vendors Expand Focus   The last few weeks has seen an explosive amount of news in technology and communications and trying to justice to... continue reading...

TMCnet Search

We are always trying to innovate here at TMC and recently we have been looking for a way to ensure TMCnet becomes even stickier than it currently is. Our goal is not only to be the primary destination for all... continue reading...

Huge News Coming From Plantronics

I recently met with Plantronics executives and they were basking in the glow of being market share leaders in the bluetooth space. They were very happy with this achievement and were further excited to tell me about how they see... continue reading...

Xcerion

XML Development – Full Steam Ahead   I am astounded at how the open source community thrives on mostly volunteer work from a loyal fan base. Asterisk is a great example of how the power of a private company, Digium... continue reading...

Packet8 and SunRocket Speak on VoIP

I just moderated a panel here at the VPF in Miami and the topic was voice 3.0 and when we will get there and what it would entail. My panelists were from 8x8 and SunRocket and in both cases the... continue reading...

Explosive Small Business Communications Growth

Please enjoy my April 2007 Internet Telephony Magazine Publisher's Outlook. ----    You would have to be asleep to not realize how fast small business communications is growing. The reason? Small businesses didn’t have so many telecom choices a... continue reading...

Dialogic Cruise

I am headed to downtown Miami now where I will be on a cruise with Dialogic partners and the Dialogic team. This will conclude the Dialogic One event. The weather is pretty nice here so I expect to have a... continue reading...

A Breakthrough Month in IP Communications

Skype, Google, Verizon, Vonage and Other Happenings   Please enjoy the March 2007 Publisher’s Outlook from Internet Telephony Magazine:   The last few weeks have been among the most newsworthy in IP communications since this magazine’s first issue in February... continue reading...

Skype Pro: The Ultimate European VoIP Bundle

A few weeks back at ITEXPO there was a lot of buzz about Skype Pro and as it turns out the service goes live on Tuesday, February 19. I had a chance to speak with Skype’s Imogen Bailey and Stefan... continue reading...

Mitel Presence Tour

Today I will be flying to California to speak tomorrow at a conference hosted by Mitel. The name of the tour – I kid you not is the Presence Tour 2007. I will be discussing Unified Communications among other... continue reading...

iPhone, AT&T U-verse, Blackberry and Hosted Communications

Edgar Bronfman Jr. a record company exec speaking at CTIA is right on when he says the interface on cell phones can use drastic improvement. On average, Bronfman said, it can take a person 20 clicks to buy a... continue reading...

TMCnet Mobile

If you are looking for the best communications and technology news on the go be sure to check out TMCnet Mobile which will display very well on most mobile devices. The service is in alpha at the moment but seems... continue reading...

Vista Analog Hole

George Ou over at ZDNet a past speaker at ITEXPO has some great analysis of a Vista security hole that is basically a backdoor left open by the new operating system’s ability to recognize spoken commands. Microsoft is downplaying the... continue reading...

IMS: Are We There Yet?

Here is my unedited Publisher’s Outlook for IMS Magazine for February 2007. I start this column thinking about the most recent TMC IMS Expo last week in Ft. Lauderdale, FL. The takeaway for me from this event is that the... continue reading...

The Real Unified Communications Relationship between Microsoft and Nortel

The Real Unified Communications Relationship between Microsoft and Nortel   With all the IP communications industry focus on ITEXPO last week it was difficult to get a chance to share my thoughts on happenings from the prior week –... continue reading...

ITEXPO Photos and More

Here is Ari Zoldan from Launch 3 based in Garfield, NJ. His company is in the investment business - they invest in communications companies worldwide.   On this day he walked away with a great education as well as a... continue reading...

Spirit DSP in 2007

Spirit DSP recently announced an enviable portfolio of customers for the 2007 year. They include Adobe, Agere, ARM, Atmel, Compal, Flextronics, Ericsson, HP, HTC, Interwise, Kyocera, LG, Marconi, MediaRing, Microsoft, National Semiconductor, NEC, Nortel Networks, Oracle, Paltalk, Panasonic, Philips Semiconductor,... continue reading...

Microsoft and Nortel Stop the Messaging Madness

The average employee gets more than 50 messages every day on up to seven devices and today Microsoft and Nortel came together under the banner of the Innovative Communications Alliance to announce to the world that new software will help... continue reading...

Innovative Communications Alliance

I am in New York today with Greg Galitzine on my way to the Innovative Communications Alliance meeting which is the new (since this past summer anyway) initiative between Microsoft and Nortel. I haven’t covered this topic too extensively and... continue reading...

Microsoft’s Latest Google Attack

Microsoft is putting its billions where its mouth it. It wants to be a serious competitor to Google and it realizes advertising is the best way to get people to try its new Live search service. On the Fox News... continue reading...