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With Polycom, Siris Capital Builds Impressive UC Holdings

Many where caught off guard when they learned Siris Capital outbid Mitel for Polycom but there are some good reasons for Siris to have made this move. After the Mitel acquisition was announced, I detailed the good and bad about...

Uber Picks Dialpad to Fuel its Growth

We’ve been covering cloud here at TMC for two decades – back when we called  these companies in this space ASPs and over these twenty years or so, there has been one constant in how they've gone to market. The...

IDT $19.99 Cloud UC Package Delivers Solid Channel Value

IDT Corporation has been a visionary in the VoIP space for almost two decades and I’ve always been impressed with the company’s technology and range of solutions in the SIP trunking and hosted PBX spaces. Recently, they have become very...

RIP Art Rosenberg

I just learned of the passing of one of the finest telecom analysts around - Art Rosenberg. I've known him through many decades and health issues. I got the sense he would always be with us because he seemed to...

Sennheiser TeamConnect: An Innovative Mobile War-Room in a Briefcase

One of the most innovative products I’ve seen this year in the UC space is the Sennheiser TeamConnect, a high quality, wireless conferencing solution. Here is the situation: you want to set up a conference call in a room which...

API of the Week: IntelePeer is UC Glue for Microsoft and Cisco

Some years back, there were ads on TV for BASF – touting the fact they don’t make the products you use, they make them better. In the UC space, this is the position IntelePeer plays. Specifically, IntelePeer Cloud Communications is...

Mitel Buys Polycom: The Good and Bad

This post has been updated on April 15, 2016 at 4:30 pm with feedback from Wes Durow, CMO of Mitel. Also, it turns out we broke the news on the potential of this merger even earlier than thought... December of...

Riverbed SteelCentral UCExpert Maximizes UC Quality on Avaya, Microsoft and Cisco

Communicating via quality voice and video conversations is essential for keeping happy employees, partners and customers. Perhaps most importantly, ensuring quality conversations is a big part of your job security. It doesn’t matter if you’re an MSP, VAR, Interconnect, channel...

Hiring Millennials? Fortune Favors the Prepared

Six years ago I covered Cisco’s Quad, enterprise social network strategy that was a great idea but likely didn’t succeed because it was sold top-down the way Cisco is accustomed to selling things. It turns out social, needs to be...

Digital Transformation is Powering Vertical's UC Growth

Industry veterans remember some of the big mid-market brands in the nineties like Vodavi, Comdial, Artisoft and Vertical Networks. Artisoft purchased Vertical Networks, rolled up the other very well-known brands, changed the name to just Vertical and then went completely...

IR Says: UC Performance Management Should Not be an Afterthought

IR is the corporate brand name of Integrated Research Limited, a leading global provider of proactive performance management software for critical IT infrastructure, payments and communications ecosystems. The company boasts over 1,000 customers in over 60 countries—including some of the...

Masergy's People-Directory Vision Has Potential

Dean Manzoori describes Masergy as a technology company which own and manages the world’s largest global private network providing cloud network, managed security and UC as a service. To ensure the highest level of quality, their UC platform is embedded...

Tadiran Aeonix UC: A Unique Play for the Channel and MSPs

Tadiran has always tried to out-innovate its way to success. In fact they have recently innovated on a few fronts at the same time. Their Aeonix UCC solution is proudly offered on the Amazon Marketplace – one of the few...

Recession Coming? Fusion Says Things Are Getting Better

The telecom market was once said to be a great predictor of recessions – in fact it’s been said in the industry that back when all phones were wired, the first companies to know bad times were coming were the...

ShoreTel Connect Brings its Signature Simplicity to Hybrid Cloud Communications

Simplicity is one of the reasons ShoreTel emerged on the corporate communications scene and became a dominant player in a market once virtually owned by the likes of Avaya, Nortel, Cisco and Mitel. The company has also done a great...

BroadSoft's Big Opportunity: Contact Centers

After spending more than a decade selling solutions which allow carriers to resell UC solutions, BroadSoft has decided the call center is its next big opportunity. By acquiring Transera, BroadSoft is positioned well to provide cloud-based call center solutions to...

CafeX Looks to Solve Biggest Video Collaboration Challenges

WebRTC has been an incredible driver of interoperability in real-time communications but it still won’t work across every browser. CafeX Communications has been working on solving this problem for years and now has a new solution called Chime which it...

RingCentral: Disruptor Defends Turf through Innovation and Global Expansion

If you doubt cloud is an increasing threat to on-premise phone systems, consider RingCentral has exceeded 300,000 businesses meaning cloud has become highly disruptive to traditional PBX vendors. Smart disruptors know that once they become incumbents, they too become targets...

Prysm Enterprise Will Boost Collaboration and Might Kill Off Audio Conference Calls

Prysm’s recently released Prysm Enterprise solution is a SaaS/hardware solution designed to connect all users in an enterprise together in a more collaborative setting, allowing workers to become more productive and efficient. In an interview with Dana Corey (above),...

Centrex Amps Up with IP-Centrex Thanks to AT&T!

What’s one of the more interesting services I’ve seen lately? Certainly it has to be AT&T Collaborate, the cloud-based communications and collaborations solution which pits this absolutely huge telco against a range of cloud players – from 8x8 to Shoretel...

Metaswitch: UC and CC The New and Old Growth Area for Carriers

Adding contact center and unified communications to your offerings adds a 30% addressable market for carriers according to Chris Carabello of Metawitch networks. He then said, “We're very invested in service providers and given their broadband infrastructure, ability to own...

Dialpad is Reborn from Switch.co

Dialpad was one of the coolest services ever… It allowed you in the 1990s to call any number in the US for free via the web. It caught fire around the world and was one of the first viral hits...

Lifesize Reinvents Itself in Cloud Video

CEO Craig Malloy explains the new company’s mission and strategy for the future I first introduced you to Lifesize in 2007 explaining the company offered near telepresence quality at a fraction of the cost. At the time I said, “The...

Zultys Upgrades its Communications Software

Unified communications vendor Zultys has been hard at work coming up with a new release and since it’s been a while since I’ve had a chance to share what they are up to, I reached out to interview Neil Lichtman,...

Mitel Analyst Event 2015 Live Blog #MitelNext

Mitel put on a nice event in Manhattan today. Wes Durow, CMO made a great presentation on where the company was and where its going.A quote of note: "One out of three SMS messages goes across the Mitel network."Some of...
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